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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,238 reviews
  • Rated 5 out of 5 stars

    Solid modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good value & does a solid job as a combo modem & router. I'd recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with cable modem that Comcast provides, bought this one and never looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent beginners cable router and modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi can be reached up to the second floor and is great for surfing and gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three technicians coming to my home to find resolution of slow speed it was determined to be the new modem purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy because of the price, but it was the best decision I could have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This router is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a bargain. Works great and relatively inexpensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not name my own wifi and when I called for support they will charge me 30 dollars no way

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have one device instead of two, works with Time Warner Cable just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase I would greatly recommended this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up was easy and i have had no problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not hadinternet in my home for almost 2 years. This device has been a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was a big improvement over the one I was renting from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem instead of having a monthly rental fee from Comcast. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this eliminates 1 article and two wires. one power cord and opens one electrical socket

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works, just not very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honestly we have a low internet speed so it could be that, but I am not 100% sure and I wouldn't know how to figure that out. Anyway which ever it is, I can not play my PlayStation with out constantly being logged off because of bad connection, and this is while nothing else is running. I believe we are also supporting Xfinity's public Wifi, which they say won't slow our service, but I also don't think that is true either. Anyway I will try to update after I know what is the problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    It's ok.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, but disappointed in the range. Not as good as described in my opinion. Weak signal from basement to a next level bedroom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great DOCSIS 3.0 Cable Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 channels really seals the deal for this cable modem; for the price it cannot be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great quality. Easy to set up and to install it also. It's not so bulky it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great wireless to our entire office space with no dead zones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for Comcast so you dont have to rent theirs for a monthly fee

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh...Frustrating!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my unit - It was getting too frustrating to set up. I spoke with several Best Buy reps. and they all agreed that having the router and modem together in one unit was really NOT a great idea. If you have separate units then if one goes bad that is all that you replace... with this if one goes bad your getting a double loss!! Also, this router/modem unit does not have a fan so the unit tends to get very hot. The modem and router are side by side and really heat up. The Best Buy rep said they tend to burn up quick!!

    No, I would not recommend this to a friend