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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,238 reviews
  • Rated 2 out of 5 stars

    Worked great for a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this device was working it produced exceptional wireless speeds. I started having trouble with the wireless by the 3rd day. Connection was constantly dropping, and sometimes it was showing in the available networks, but none of my devices could connect. I tried factory defaults and factory resets, but nothing mattered, there was no connecting to it. Wired connection always worked. I may have got a bad modem, though I was not willing to take the chance and went to an SB6141 with a separate router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good however does not work with Chromecast which was disappointing. I turn off the wireless and have linksys wireless router plug in so I can use my chromecast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone looking for their apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to purchase this than rent it from cable co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is the same as what xfinity cable uses and chages a monthly fee to rent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was knowledgeable and very helpful. Answered all our concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kid so he could watch TV without having to pay for cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kids apartment. No problems, instant hook up and Internet access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a narrow but long office (25'X120'), we place the router in the middle and work perfect for the people close to the router but not a good for the far office

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by my internet provider. It's good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new router & this model fit the bill. Great price & good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems & was easy to setup. Plus I think it as a nice sleek look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea that didn't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because I wanted a device that did everything I needed to do running off of one power cord Unfortunately the device was disappointing Because the upstream would never lock onto the secondary server even though it did lock onto the first server however the speed was less than 50% of what it should have been for the upstream The downstream connection connecting to four servers did function as advertised however the wireless connection was not very good in performance Because even when set to 100% output power the distance was 50% that of my six year old G band Router. After a visit from the cable company and using the device for over one week I finally took it back to get a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Adequate for an apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working fine so far. Thanks for making a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product!! I would recommend it to friends and family.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No range whatsoever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem / router to replace my cable modem and router due to the router being fried by several blackouts one stormy day. It worked great if you were using your wireless device within 20 feet of it, but in my bedroom (about 100 feet away) the connection would constantly blink on and off. I'll be returning this product to BestBuy tomorrow. I got an updated modem / router from my cable company. I'd rather pay the $7/month rental than have the headache of constantly resetting the modem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this for a yaer and it was more than ok i thouight it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the router 3 years ago and I still have it. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great buy and the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with the phone line and cable line. Motorola is the best brand to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router worked perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associates are very helpful. They told me everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent modem router but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is working good bit pricey. Install is easy however to find key is tedious.

    I would recommend this to a friend