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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 4,238 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem/Router was exactly what we needed. It was easy to hook up and solved our problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Supported product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a decent device when it works. I've had about 30 MB download speeds and about 5 MB speeds through my cable company. Although the device works fairly well most of the time there are times where it may have a dropped connection. Not sure if that is due to the modem or the cable company. However this device is supported through my cable company and I've had my random issues resolved. Would I recommend it? That depends on how much knowledge you have in troubleshooting. If you are well versed in networking and tech it shouldn't be too difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease in setting up! Thanks for the expertise of your associate for picking this out for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up modem/router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal and was very easy for me to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router combination unit is very easy to install and does not take much space. Very good where space is limited. only one set of cables needed for this unit. I will definitely recommend this product to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Blows my Linksys away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was almost turned off by the reviews but I needed something better than my Linksys WRT54G2 which I had already sent back for replacement and the replacement was worse than the original. Was on the phone with COX Cable for about 20 mins while we set it up and it was quite easy. So far, so good...time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Eliminates the need for separate modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Two great products for one price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by Xfinity that I needed a new router that was a docsis 3.0 in order to receive the fast internet that I had upgraded to. I had an old router and modem that worked fine at the slower speed (I had 3 mbps download speed and .8 mbps upload speed.) After searching and comparing prices I found that this had both of the new devices I needed built into one. It did not make sense to pay more for two separate devices when I buy one device that costs less. It is also one less device to set up and maintain. I now have a download speed of 28 mbps and upload speed of 5 mbps. The only thing difficult about setting up was waiting on hold for a tech from xfinity to activate the device which took about a half an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Works Great, some of the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's working, it's fast. However wireless drops at least 4 times a day. Replacing it with a different model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Good Product at the fair proce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I got this product with the Price match guarantee program from Best buy. I read the reviews online before purchasing the same. This device was pretty good and over all worked for me. I found the range is not that great specially when you have 3 BHK apartment and not placing at the center of the apartment. I added 1 routers to boost up the signal strength to my one room which was at little distance from this Router. No complains yet. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this router for about six months and it works great. Easy to setup but a little difficult to configure. Once I configured the settings and setup my ssid never had one issue with this. Great router super fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really fast router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After removing phone from Xfinity service i no longer needed to pay their $8 router rental. After extensive review of compatible routers this one seemed to be the best. I have a really high internet packed because EVERYTHING in my house is smart (TV, TIVO, PS4, Blu-Ray players, Receivers, Nest, Insteon ETC) i was doing about 105 Mbps jacked in and 60 Mbps on wifi with comcast router now i am doing 127 mbps and 82 Mbps with this router. . needless to say i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    An excellent upgrade to my old modem and router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good combined unit. Basic installaiton was quick and easy. Fast and reliable connection with COMCAST. Wireless coverage throughout the house is as good as my old Linksys router that used a remote external antenna. While there is some built-in HELP, it is not very comprehensive. Some of the more technical options are difficult to setup without additional knowlege.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Low WiFi Signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this router to replace Comcast rental, suppose to get signal up to 33 ft, at around 25 ft it gets low signal. Sometimes I get 1 bar signal. Sometimes 2 bar signal. At one point it dropped the signal. Comcast rental was better, looks like it won't penetrate well through walls, as soon as I get out of bed, it gets 3 WiFi bars, easy set up, has guest WiFi. Only down side is the wifi signal being weak. I returned it then I bought the next one up Motorola router the sbg6782ac which costs $219.00 . It's the next generation of technology (ac) I will do a review on that one after a week of using it. Right now, it's working great, no problems with wifi so far, has a guest wifi,5Hz option for faster speed when closer to router. It was either this newer generation Motorola router or the xfinity router that some best buy store sale, (the rental from comcast). I recommend buying this and trying it at your home, if you like it keep it, if not get another. Look for my review on the sbg6782ac.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem/router upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my old Moto SBG900 internet speeds increased from 15mb/s to 25mb/s. Easy to setup with Comcast had no issues at all. Only downside is it doesn't support custom firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works like a charm . No issues what so ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Best router I have owned by far. I cancelled cable and I got the roku started streaming everything I watch be it on demand or live t.v works awesome!! No problems what so ever . I can be on the computer while I am watching my t.v with roku, while someone else is connected to wifi..Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swithed from DSL to Cable and had this Modem running quicker than the time it took to connect the power and Cable. No Losses of Connectivity unlike QWEST, and I get 5.76mbs Download/ .97mbs uploads. The modem was a little pricey...thats why I took away one star. I ordered online for pick-up and saved $15.00 and was ready for pick-up in less than 1 hour.... Thanks again BEST BUY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem despite poor reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to buy this modem based on the terrible reviews here, but i decided to try it out anyway and i could not be happier. I had it working in less then 10 mins out of the box. Easiest set up ever (and i have very little computer knowledge). Great reception from across my apartment. Motorola also has great tech support. This modem is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    reasonably priced, space saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been renting a moden from a cable/internet provider for the past 3 years while the wireless router was for free. then after years of use, the wireless router needed to be replaced. I was told by our cable/internet provider that it will cost us this time. It made us decide to purchase our own. Motorola two in one modem plus router was the best bet. it saves a space for two units and to buy to separate units will cost more. This motorola is a good buy for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing and worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy tech support for set up. Spoken to me in simple steps without talking down to me, I love this companies products and support.

    I would recommend this to a friend