Customer Ratings & Reviews
- Model:
- SBG6580
- SKU:
- 9962417
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Wifi drops out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this product. So hoping that this would work and I would get rid of the separate router and clutter on the desk. The Wifi would drop and we would have to reset the modem/router to get wifi back up and running. Back to a separate modem and separate router.
No, I would not recommend this to a friendNO VPN IPSec Shame of Motorola!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem-router in $160 and find out that does not support VPN IPSec as stated in the specifications. Shame of Motorola!!! You do not offer something that you do not have!
No, I would not recommend this to a frienddont waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is a joke. Using comcast, when updating the firmware this gateway is VERY sensitive. If for some odd reason modem locks up your done. On my second one and its only been a month. Stay away. By the time you have no internet the modem is already toast
No, I would not recommend this to a friendDo not purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Per the recommendation of a Bestbuy associate I purchased this item. It has performed poorly, it has to be reset each day. The product has not performed per the specifications.
No, I would not recommend this to a friendfirst one quit after three weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissappointing to pay the amt we paid for this to have it go bad in less than 3 weeks. I did replace with another of the same thing, going on three weeks and this one still up and running for now.
No, I would not recommend this to a friendAbsolutely no wireless range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won't work more than 50 feet away. Very poor signal. For the cost, I thought it would be awesome. It sucks. Buyer beware.
No, I would not recommend this to a friendGreat for losing weight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to get up walk and re-set it 3-4 times/week, I hope I don't lose the connection while I'm typing this. Don't waste your money like I did, this is a piece of %$^%$(*&. Yes tried all the recommendations from Motorola, NEVER AGAIN.....
No, I would not recommend this to a friendTHIS MODEM SUCKS!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this modem.... It's very hard to connect to the internet and sucks for gaming.... will lag you out of games and internet page will take forever...... And i mean forever... I should of looked it up before i bought it
No, I would not recommend this to a friendPoor Procuct - died within one day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor product. It died within one day. I called Motorola Customer Service to troubleshoot it - in the end they told me to take it back. Save your money, get something else.
No, I would not recommend this to a friendpoor connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for the first couple months but after about 6, connection constantly dropped and had to be reset manually
No, I would not recommend this to a friendWIFI Drops few minutes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that it's both a modem & a router in one as it looks neat & saves on space. However, the WIFI drops every few minutes. It's going back.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Please contact ARRIS for assistance with routers and modems. http://arrisi.force.com/consumers
Bad wireless connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wireless connection drops very frequently (20-30 mins). Even I had tried updating latest firmware.But still the issue exist.
No, I would not recommend this to a friendDo not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great till I got out of the bedroom. This thing will not go past 20 feet max! Don't wast your time and money. Took mine back.
No, I would not recommend this to a friendAlways looses signal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first day I was having to reset the gateway as it was losing signal or getting slow download speeds.
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same results as everyone else with having to reset it all the time and inability to stay connected.
No, I would not recommend this to a friendReturned it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it had bad connectivity issue. i had to return it and get another one of different brand.
No, I would not recommend this to a friendDo not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looses connection often, unplug works for hour or so, repeat.
No, I would not recommend this to a friendNot happy with this product at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had too many lost links. Not happy with this product all.
No, I would not recommend this to a friend