Customer Ratings & Reviews
- Model:
- 943-000481
- |
- SKU:
- 6439439
Customer reviews
Rating 4.2 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 1' HDMI Female Adapter for PlayStation 5 for its excellent sound quality, compatibility with various monitors and the PS5, and ease of setup. Many found it easy to use and appreciate its small size. However, some customers noted that the adapter can overheat, and some felt the price was high relative to its capabilities. A limitation on refresh rate and resolution at higher settings was also mentioned by some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Broken after 3 months use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using this for about 3 months and something internally has already failed. I have switched hdmi cables and the usb power cable, but still wont send a signal to my monitor. Truly disappointing that this has stopped working within such a short period of time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that the HDMI Adapter for PS5 has stopped working for you after just 3 months. Unless otherwise stated, Astro does have a 1-year limited hardware warranty on their products. Here's a link to submit a request: https://help.astrogaming.com/hc/en-us/requests/new?ticket_form_id=360000163092. Hope that this was helpful and that all is going better. Thank you for being an Astro customer. - Richard from Astro/Logitech
Rated 1 out of 5 stars
Better off with different headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through two of these. First one did not work right out of the box. Got a 2nd, it worked for about a month. Now it doesn't power up, yet it still passes the video through. I'm just going to get a different pair of headphones for my PS5 so I can take full advantage of 4k120HZ. Good try Astro, Terrible product though
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi CaseyM, Very sorry to hear about the issues you're having with the HDMI Adapter for PS5. If you haven't done so, here's a link to Astro's technical support that should be able to help you resolve your issue: https://help.astrogaming.com/hc/en-us/requests. Hope that you find this useful and that all is going well. Thank you for being an Astro customer. - Richard from Astro
Rated 2 out of 5 stars
Short lifespan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long before it ultimately gave out and just wouldn’t display any picture or sound
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that the Gaming HDMI Adapter you got didn't last long and is no longer functioning properly. Most Astro products carry a one-year warranty [unless stated otherwise] on defective parts or faulty workmanship during the manufacturing process. For technical inquiries, here's a link to submit a request: https://help.astrogaming.com/hc/en-us/requests. Hope that you found this helpful and that all is going better. Thank you for choosing Astro. - Richard from Astro/Logitech
Rated 5 out of 5 stars
Astro Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Sony needed to have this port built in but thanks to Astro they designed this component for our headsets.
I would recommend this to a friendRated 2 out of 5 stars
Good but not good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astro broke after a 2 month use good thing they replace it.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Mikeubey, thank you for your feedback! Reach out if you ever need anything: https://www.astrogaming.com/en-us/support.html - Will, Astro.
Rated 1 out of 5 stars
Doesn’t last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plan on it dying. I used the first one for less than 3 months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, We're sorry to hear your Astro Gaming HDMI Adapter stopped working after only 3 months. That's not the experience we want for our customers. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It alright , just wait until a better headset gets release !
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we hope your experience with the adapter gets better. If you have any questions, you may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 5 out of 5 stars
Great item!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Wish the usb cord were a bit longer for that extra slack but still manageable!
I would recommend this to a friendRated 1 out of 5 stars
Terrible echo problem
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!!!!!!!!! I bought it for my ps5 due to the fact it doesn’t have digital output. Well having this installed with my Astro a50 or a40 I had a terrible echo and all anyone could do is complain about the echo that was occurring from my headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi HotTechGeek, thank you for your feedback! For support, please refer to: https://www.astrogaming.com/en-us/support.html - Will, Astro.
Rated 1 out of 5 stars
No PS5 Performance Mode
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy if you’re looking to use PS5 Performance Mode on specific games that allow 120fps. The splitter doesn’t allow 120fps, which is a deal breaker for me. I’d rather sacrifice the 5.1 dolby for the higher frame rates…
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, it would cause the audio and visual to cut in and out. On top of this, Best Buy only gave me a 15 day period that I could return it. So now I just wasted 40$
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t wast your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time just upgrade your firm ware for this product and you won’t need to use it
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Garbage. Not helpful for PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Bought to try to get my A50s to work properly with my PS5 (i.e., game/chat balance). Not HDMI 2.1. Couldn’t even get an image onto my TV with the pass-thru. Headed back for a refund. Disappointed in Astro
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello tomc, we are so sorry to hear that the Astro HDMI adapter did not meet your expectations. Sony states the supported resolutions are 720p, 1080i, 1080p, and 2160p (4K) in their Ultimate PS5 FAQ. As of this writing, 1440p (2K) is not a supported output by the console and games running at 4K resolution are limited to 60 Hz refresh rates, even though the PS5 does support HDMI 2.1 and 4K at 120 Hz content. Additionally, the PS5 games themselves must support higher refresh rates and settings will need to be changed in-game and in the PlayStation system menus in order to unlock them. Your resolution and refresh rate will be limited by the lowest version HDMI device in your video chain. This means that if you are using any device or cable less than HDMI 2.0b you will be capped at the HDMI rating of that device. For example if you are connecting with a cable rated for HDMI 1.3 then you will be limited to HDMI 1.3 capabilities. For further details on this, please check out the link at the end of this message. We apologize for the inconvenience. Have a great day. -Ricky from Astro. https://blog.astrogaming.com/2020/12/astro-hdmi-adapter-frame-rates-and-resolutions/
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few weeks then just stopped working completely.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. Please reach out to Astro support and the team will definitely see what best can be done.
Rated 1 out of 5 stars
Is it even doing anything?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it is making a difference. Also, it does not balance party chat and game audio as advertised.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your insights. Your feedback is important to us, and we'll make sure to share it with the right team as we strive to improve our products and user experience.
Rated 1 out of 5 stars
terrible junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tech ever. Stopped working in 5 days. Look online and you will see thousands of people have this same issue. Do not buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a decent product if it had worked more than a couple months. Lightly used and worked great at the time. Now it receives no hdmi signal.
No, I would not recommend this to a friendRated 1 out of 5 stars
no for ps5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the adapter works very well but I don't recommend using astro a50 for ps5 as you need this adapter and it doesn't charge the battery with the ps5 in sleep mode either
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, So sorry to hear about your disappointment with the Gaming HDMI Adapter. I'm unsure what battery you're referring to, so I'll assume that it's the A50 headset since that's the only thing that does need charging. The A50 should charge on it's Base Station even if the PS5 is in sleep mode. The HDMI Adapter is simply needed to add an optical port. Here's a helpful video I found that can help: https://youtu.be/zH9Y7XdAhcY. Hope that you found this helpful and that all is going better. Thank you for choosing Astro. - Richard from Astro/Logitech
Rated 1 out of 5 stars
Don’t buy it if you dont need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box went bad in about a month and I couldn’t return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience. We will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 1 out of 5 stars
PS5 Headset receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product breaks down quickly. It’s only works for one to six months after buying it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about that. Reach out to Astro support and the team will definitely walk you through all the available options, next steps, and best possible solution in this case.