Customer Ratings & Reviews
- Model:
- 939-002062
- SKU:
- 10643973
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's sound quality, comfort, and value, noting its compatibility with devices like the PS5. However, some users have encountered issues with the microphone's wiring, the product's size being a bit small, and occasional problems with connectivity and low volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Failed after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound appeared to be good however after 2 weeks only one side of the headphones would play.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones is comfortable wearing for long time.
I would recommend this to a friend - Pros mentioned:Sound quality
Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this headset is awesome. Footstep so clear now
I would recommend this to a friend - Pros mentioned:Sound quality
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were good sounding but not a great quality product the microphone broke off the first week
I would recommend this to a friendBrand response from Logitech
Posted .We're so sorry to hear that the microphone on your Astro Gaming A10 Gen 2 Wired Gaming Headset broke off within the first week, especially since you found the sound quality to be good. That's definitely not the quality we expect. To help us understand more and assist you, please reach out to our social care team via email at socialcare@logitech.com with the following information:
Name:
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Brief description of issue:
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My gaming experience is awesome now with these headphones.
I would recommend this to a friend- Pros mentioned:Sound quality
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really love this headset. The quality is great
I would recommend this to a friend - Pros mentioned:Comfort
Gaming headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. Nice style would recommend
I would recommend this to a friend Very upset!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new headset hoping it would out do my old one. I was wrong the sound quality and noise canceling is no where ner par. Not to mention the left earphone has now compleyly lost sound!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
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Brief description of the issue –
- Pros mentioned:Sound quality
Dont waste your money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Find something else. Better options. They are lightweight but ears get hot fast. I also do not find these comfortable. Sound is also not very good. Game sound is very low. I can hear who im talking with just fine. Unfortunately can barely hear the games. I bought earlier today and plan on returning tonight or tomorrow.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly manufactured headphones. First set would not maintain a connection and the sound was bad when it did. Returned it to store for a replacement and the second set had all of the same problems as the first.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We are very sorry to hear about the frustrating experience you had with the Astro Gaming A10 headset and that both the original and replacement sets had problems with connectivity and sound. This is certainly not the experience we want for our customers, and we would like to help you find a solution that works for you.
Astro A10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses them and they work perfect for him. Cost little extra but worth it.
I would recommend this to a friend- Cons mentioned:Microphone
JUNK. don not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!! The manufacturer has MANY reviews telling how the microphone falls off. We have returned 3 sets. Moved on to a different brand.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear about the issues you've experienced with the A10 Gen 2 headset and the problems with the microphone. We understand your frustration with having to return multiple sets, and we apologize for the inconvenience this has caused.
Gaming headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming headphones! Probably the best pair I’ve tried!
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic to hear you're enjoying your Astro A10 Gen 2! We're so glad they've become your favorite gaming headset. Thanks for sharing your positive experience!
Perfect gaming headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work perfectly and was exactly what I needed.
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic to hear! We're absolutely delighted that the Astro Gaming A10 Gen 2 Wired Gaming Headset is working perfectly for you and is exactly what you needed. It's great to know it's hitting all the right notes for your gaming experience! Thank you for sharing your positive feedback.
who
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a great gift i really loved it a lot! thank you
I would recommend this to a friendBrand response from Logitech
Posted .That's so lovely to hear! We're thrilled it was a great gift and that you're really enjoying your Astro A10 Gen 2 headset. You're very welcome!
- Pros mentioned:Sound quality
Okay headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound and the mic is good for an average gamer. However, the cushions are too tight for me and my ears start paining after an hour or so. Absolutely hate that part. The cushions arent that soft too.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We value your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention. Please don't hesitate to contact our Astro support team. We are here to address your concerns and ensure your satisfaction. Your feedback matters to us!
https://www.astrogaming.com/support.html
Piercing Safe, Gamer Approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Astro my entire gaming career, and I decided to upgrade my boyfriend’s headset, and he LOVES them. They are super light on all of my ear piercings, don’t create weight pain, flexible, and genuinely they look amazing.
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is alright, but you cant tell what direction sounds are coming from.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused. Thank you for sharing your feedback regarding the Astro Gaming A10 Gen 2 Wired Over-the-Ear Gaming Headset and the difficulty in distinguishing sound direction. We’ll take this into account to improve audio performance in future products.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them you guys did a great job delivering my new heads sets
I would recommend this to a friend- Cons mentioned:Volume
Decent Headphones, low sound volume, did not last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 months, but the volume was always very low. Then left side ear speaker went out. The return process is horrible. I live 45m from the store. In order for Logitech to take it back (1 yr warranty) I have to get a letter from the store that says they will not take it back (2 week return policy--next time buy from Wal-Mart!). They cannot provide this letter except for in person. I have to drive 1.5 hrs to get a letter from the store saying it cannot be returned so the Logitech company will process their own warranty for a $60 headset....
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.