Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $49.99
The comparable value price is $69.99

Customer reviews

Rating 4.1 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the A10 Gen 2 Wired Gaming Headset's sound quality, comfort, and value for the price. Many appreciate its lightweight design and compatibility with various gaming platforms, leading to an enhanced gaming experience. However, customers are negative about the microphone's performance and the cord's tendency to tangle. Some also mentioned the headset's size as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 345 reviews
  • Rated 2 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1st week of use the cord wasn't durable

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear your wired gaming headset broke after only a week of use due to cord durability issues. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good……..……………………………………………………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wired headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry about the star but the quality and the fact it was wired was terrible to me. I should of done my review with unboxing therapy on youtube before buying thats my review on tech guid.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your product experience with us, even if it was less than ideal. Your feedback is vital, and we'll pass it on to the relevant team.

  • Rated 1 out of 5 stars

    Not worth your $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor audio quality compared to my low grade turtle beach headset. Immediately returned.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming A10 Gen 2 Wired headset. We're sorry to hear the audio quality didn’t meet your expectations. We appreciate your insights and will share them to help enhance future product experiences. Logitech

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Microphone wiring sucks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd one purchased. Microphone has short in wiring. Best Buy refused a return with the first one. Not happy stuck with a 2nd purchase

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. Please reach out to Logi Support, our dedicated team will find a solution.

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike because is too small thats for kids not for men

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the Astro Gaming A10 Gen 2 Wired headset doesn't fit comfortably. We understand that headphone size is important and appreciate your feedback. We’ll use this information to improve our product offerings in the future.

  • Best Buy Employee

    Rated 2 out of 5 stars

    Meant for PS5

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for PS4 works great for PS5. Headphone jack fits both but does not work for ps4

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That sounds quite like an issue! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Count

  • Rated 1 out of 5 stars

    Awful headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful headset , broke Immediatly . go with turtle beach or hyper . Got turtle beach for $25 love it .

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear that your headset broke immediately. We understand your disappointment and apologize for the inconvenience this has caused. It's good to know you found a headset that you're happy with. Logitech

  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    It's a lemon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the one we got has had issues. The speaker crackles when listening to music and the mouth speaker doesn't work so I can't even speak to my friends online.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Microphone doesn’t work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn’t work The rest is good A need change the merchandise

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Astros are the best headsets ever. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very good sound. Sosososososososososososos

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased brand new, did not work. I had a lot of personal life experiences that prevented me from being able to return within the return window sadly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the defective Astro A10 Gen 2 headset you received. It's frustrating when a new product doesn't work as expected. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good so far,and sounds great . Definitely works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 4 months and now doesn’t work. Not happy with the durability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't dont buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 week with the headset and the mic came off. Really bad quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your feedback on the Astro Gaming A10 Gen 2 Wired Gaming Headset. We're very sorry to hear that the microphone detached after only two weeks of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the sales person if I could try them on and he said no BUT that he had a pair and they were comfortable. Well that turned out to be not true. After 15 minutes you’re done.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it. thanks a lot!

  • Rated 1 out of 5 stars

    Don’t bother. Broke in 3 weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I purchased one side didn’t work and the headphones were dirty. I returned them and purchased another pair. This pair worked for 3 weeks and now the right side is only half volume and the left side is working. It’s past the return date at Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Budget Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great but can be a little small on the ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left speaker did not work out of box. Returned to store. None in stock to exchange. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your negative experience and you had to return the product. This is surely not what we intend to deliver. Your feedback is valuable. Hence, we'll share it with our team for them to review for the future consideration. Thanks so much!