Customer Ratings & Reviews
- Model:
- 939-002055
- SKU:
- 6497946
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent sound quality and comfort of the product. They also appreciate its good price, snug fit, and seamless compatibility and connectivity, particularly with the PS5. However, some users have experienced issues with the microphone wiring and report that the volume can be very low.
This summary was generated by AI based on customer reviews.
who
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a great gift i really loved it a lot! thank you
I would recommend this to a friendBrand response from Logitech
Posted .That's so lovely to hear! We're thrilled it was a great gift and that you're really enjoying your Astro A10 Gen 2 headset. You're very welcome!
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them you guys did a great job delivering my new heads sets
I would recommend this to a friend- Cons mentioned:Microphone
JUNK. don not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!! The manufacturer has MANY reviews telling how the microphone falls off. We have returned 3 sets. Moved on to a different brand.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear about the issues you've experienced with the A10 Gen 2 headset and the problems with the microphone. We understand your frustration with having to return multiple sets, and we apologize for the inconvenience this has caused.
- Cons mentioned:Volume
Decent Headphones, low sound volume, did not last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 months, but the volume was always very low. Then left side ear speaker went out. The return process is horrible. I live 45m from the store. In order for Logitech to take it back (1 yr warranty) I have to get a letter from the store that says they will not take it back (2 week return policy--next time buy from Wal-Mart!). They cannot provide this letter except for in person. I have to drive 1.5 hrs to get a letter from the store saying it cannot be returned so the Logitech company will process their own warranty for a $60 headset....
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
The only one my sons use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only brand my sons use. And we had to use the warranty once on a pair and it was easy to get our replacement. They had us just go to store and get a new one.
I would recommend this to a friendTheRealDealHeadphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Affordable headphones that allow me to hear the enemies sneaking a round me in warzone and blast my favorite song!! I absolutely love them!!
I would recommend this to a friendBrand response from Logitech
Posted .That's awesome! The Astro A10 Gen 2 is definitely a popular choice for gamers. Its ability to enhance gameplay and music listening experience is a big plus.
Do it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headset for the cost, it does everything you would expect it to do.
I would recommend this to a friendWired gaming headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good until the mic became loose and had ro return. I upgraded to a wireless gaming headset that has a bendable mic.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the A10 Gen 2. We understand the frustration of encountering a loose microphone. We appreciate you giving the headset a try and hope your new wireless gaming headset provides a better experience.
Fantastic headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old son loves them for his Switch! He said the sound quality is "really good and wveryone can hear me" ! Glad I took a chance and bought them.
I would recommend this to a friendGranddaughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are for my granddaughter. She likes the head phones.
I would recommend this to a friendI am in command
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is enjoying his headset very very much he's in control
I would recommend this to a friend- Cons mentioned:Microphone
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic suck on it the screw comes out that attaches the mic just from flipping it up to mute the headset and putting it back down to be able to talk in gamer party chat! Would not recommend!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the A10 Gen 2 Wired Gaming Headset. We’re sorry to hear about the trouble you've experienced with the mic. We truly regret the inconvenience caused and appreciate your input as we aim to enhance product quality and user experience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
What You Would Expect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are exactly whay you should expect at this price point
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is alright, but you cant tell what direction sounds are coming from.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused. Thank you for sharing your feedback regarding the Astro Gaming A10 Gen 2 Wired Over-the-Ear Gaming Headset and the difficulty in distinguishing sound direction. We’ll take this into account to improve audio performance in future products.
Great headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this as a temporary headset for my son and it has been a great one! Sturdy and has been very reliable. Would definitely recommend.
I would recommend this to a friendEhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. Didnt really live up to status of headphone though
No, I would not recommend this to a friendBrand response from Logitech
Posted .Ah, I understand. It sounds like your experience with the headphones wasn't quite what you expected based on their reputation. In order to assist you effectively, please provide your information to our support team by emailing at socialcare@logitech.com with the following information:
Name –
Email address –
Country –
Product name –
Brief description of the issue –
- Pros mentioned:Sound quality
Weird size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset has good sound and sounds alright in a chat. One thing that gets the 2 star score is the sizing of the headset. Its a little smaller than im used to ear cup wise
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you so much for making an effort to share your thoughts with us. Your feedback is important to us, and we'll make sure to share it with the right team.
Headsets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is good only thing is the mic once you place it on it doesnt work
I would recommend this to a friendBrand response from Logitech
Posted .We regret that the Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com
Money not spent well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones weren’t as loud as I hoped and I’m a gamer so I rage every once and a while but with this I dropped my controller and the headphones and were in it and now one side of them work . I didn’t drop them hard or nothing but they didn’t last long at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that the headset's volume didn't meet your expectations and that one side stopped working after accidentally being involved in a controller drop. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
It’s horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is horrible. The sound quality is not good . U can’t even hear properly in between games . And remix piece needs to be adjusted to stay unmuted and u can’t even tell if your muted or unmuted in a party Chat . Not recommended
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the Astro Gaming - A10 Gen 2 Wired Over-the-Ear Gaming Headset didn’t meet your expectations. Our team is dedicated to making this right—please contact us at socialcare@logitech.com with your details so we can assist you further.