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$151.91

Customer reviews

Rating 4.5 out of 5 stars with 1996 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-1,996 of 1,996 reviews
  • Rated 3 out of 5 stars

    Mic review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality, been told the mic quality is decent-okay in party chat

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your detailed feedback on the Astro A20 Gen 2 mic! We appreciate you letting us know about the sound quality and how it performs in party chat.

  • Rated 5 out of 5 stars

    Astros a 20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astros r the best most reliable brand headphones ever

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your loyalty to Astro Gaming! The A20 series is known for its durability and reliable performance. We're glad you've had a positive experience with your headset.

  • Rated 5 out of 5 stars

    Price and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point you really can't complain. Great quality headphones and I've had my pair for a little over a year now. Absolutely no complaints. Could only imagine the A50s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around an excellent headset only reason I put 4 stars is because mine stopped charging after 1 year

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Decent headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been used to always having a mono headset in one ear and using my theater system as well. I was hoping that this headset would be a great option. Its a little heavy after a while but wasn't giving me any kind of caps in my neck. I did not like the limitations of features with this headset. Being simulated surround sound, alot of the in game sound came out kind 9f garbled at times. It was almost as if it couldn't discern between multiple sources of sound. I also noticed feedback at times, which again is just not acceptable for a headset that costs over $100.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy was very good, person who helped us was knowledgable and helpful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you had a positive experience with the customer service. It's fantastic to know that the knowledgeable and helpful staff assisted you in choosing the Astro Gaming A20 Gen 2 Wireless Gaming Headset.

      Thank you again for your purchase and feedback.

  • Rated 1 out of 5 stars

    Not recommended for multiplayer use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but the microphone did not sound good to my teammates. The USB Bluetooth adapter was very cheaply made and broke after unplugging it from the console only twice, for the price point this headset is not great for multiplayer play or long term use. Good headset if you don’t intend on using it for multiplayer gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback and we apologize for negative experience with the product. We recommend that you contact Astro support for further assistance in this case.

  • Rated 1 out of 5 stars

    Avoid on PlayStation at all costs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my headphones brand-new and out of the box today. Tried to use them on my PlayStation, and the audio would make a popping noise almost. Tried switch ports, same thing. They look cool, but feel very cheap. The instructions had quite literally no instructions, the instructions on the box are more detailed than on the instructions themselves.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience with the A20 Gen 2 headset on your PlayStation. We're sorry to hear about the popping audio issue, and that you found the build quality and instructions disappointing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Everything works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and can hear them loud and clear now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get mic to work with PS5....poor support........Instructions may as well be in french

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the difficulties you're experiencing with your Astro Gaming A20 Gen 2 headset, particularly with the microphone and PS5 connection. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Did not charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good till after 3rd use. Then would not charge at all. 4 different chargers and nothing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that your wireless gaming headset stopped charging after only three uses. We understand your disappointment with the charging malfunction. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad value, for good on my head but was very disappointed in the audio quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already broke.. it won’t charge and I can’t return it. Kinda disappointed considering it wasn’t cheap.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're truly sorry to hear your Astro A20 Gen 2 broke quickly and you can't return it. A broken headset, especially at that price point, is definitely disappointing. We appreciate you letting us know, in order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for barely a month and the cushion at the top is falling off along with the plastic pieces on the side. Disappointing for headphones that cost $120

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A20 headset cracking and noise cuts out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a month. Now constantly cracking popping noise in my ears from headset and sound cuts out several times a minute messing up story line on xbox games. Mic cuts out too. Tried resetting still does it. Waste of 119.00. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute dog water. Cheap piece of plastic wont even connect. Wont update. Poor thing was built by a blind person no ofense to them. Do not recommend.

    No, I would not recommend this to a friend