Customer Ratings & Reviews
- Model:
- 939-001876
- SKU:
- 10117225
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my brother he plays cod on ls4 says it’s okay but can’t hear the others talk really well
No, I would not recommend this to a friendHard pass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor volume and cheap quality. I would not reccomend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback regarding the wireless gaming headset. We understand your concerns about the volume and perceived quality. We value all feedback as it helps us to improve.
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the previous model for my Xbox 1 and they worked great. These for some reason are complete garbage, I set them up and they actually play the sound through the headphones maybe 20% of the time. When you turn the headphones on you have to sit there and hold the button and it’s super delayed. Will likely have to spend the money on a different set of headphones.
No, I would not recommend this to a friendSave your $ and spend it on a newer version.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit my head, went with the PS5 headset. Sound on the A20 was meh compared to anything else.
No, I would not recommend this to a friendDon’t Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgrading from Astros A10 and i just wasn’t satisfied with this headset. Coming from PS4 to the PS5 and with all the sound upgrades the PS5 have, the Astros A20 just didn’t deliver what i was hoping to get from them. So i returned it and got the SteelSeries 7P, a headset that i highly recommended if you are looking to getting a good quality headset under $200
No, I would not recommend this to a friendIncompatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I believe it’s a good product however the one I purchased was defective and wouldn’t charge
I would recommend this to a friendSave Your Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless your head is petite this is not going to be comfortable on your head, it does not expand far. I also don't like that like the turtle beach headsets where you have 2 buttons one to adjust the sound of the game and the other button adjusts the sound of the chats going on while gaming, this headset you have only one button that adjust both game sound and chats sound and is difficult to find the perfect medium even if you but the button in the middle the sound is horrible. I was very disappointed because I spent enough money on this item. I advice you to stick to turtle beach products. I was thinking spending money I would be happy apparently not. I will stick with what I know and go back to turtle beach. I am now stuck with this headset and it will collect dust because I am not going to use it. Best buy won't take it back.
I would recommend this to a friendCan not hear a thing!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is super low, can barely hear anything at all. No adjustment at all on the fit of the headset. Not worth $100 in any way, it's a $30 - $40 value at most. Do not waste your money.
No, I would not recommend this to a friendNeeds work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its alrighy makes a weird buzzing noise. Everyonce in a while other than that its not bad.
No, I would not recommend this to a friendAwful customer service! And poor product...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came broken, I returned product to best buy and they sent them back to me with no refund or explanation as to why refund wasn't granted; poor product and even poorer customer service! Will not be making purchases with best buy in the future.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the wireless gaming headset. We apologize that you received a broken item and experienced difficulties with the return process. For assistance with a replacement, we recommend checking with Best Buy regarding their specific return policies.
Ps only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like blue even if I use Xbox but only works on ps4/5
No, I would not recommend this to a friend
Good wireless headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Astro Gaming A20 headset is an overall solid product, marred perhaps only by the large size of the USB dongle. The headset is lightweight and comfortable for extended wearing, which is a major plus. Battery life is pretty solid and the charging time isn't excessive--it never felt like charging was a constant chore. The sound quality for this stereo headset was very good, and the mic quality (and the mic does do raise to mute like others) was clear. The USB dongle which enables wireless support is both good and bad. It's good because wireless is easier and this also enables it to be used with a wider variety of devices--Xbox/PC/etc.. However, it does seem rather large, so you do need to account for clearance, especially if on an older Xbox One with the side USB port. I don't expect the nano-sized adapters that some use as a unified keyboard/mouse, but something a little smaller would have been nice. On the upside, you're less likely to lose it though. Overall, it's a good product--wireless works well and without any setup difficulty at all, sound and mic quality are good, and battery life/charging time are more than adequate. The future proofing with support for the upcoming Xbox is nice, too.
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my son. Right now he uses Xbox one. This headset is compatible for Xbox and series x. Our experience with this is not good. Not reliable and no real instructions of how to set it up. For an expensive head set I expected more. The microphone goes on and off. Also mics quality is not good.
No, I would not recommend this to a friendReplaced due to problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be replaced with another headset due to failure of boom microphone.
No, I would not recommend this to a friendNot working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get these to work for days and I am done with them. I never posted a bad review but this one is just to much. Hopefully someone else can do better with them. Does not seem to like pcs
No, I would not recommend this to a friendHeadset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB broke within the first 24 hrs of owning the headset
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Astro A20 Gen 2 Wireless Gaming Headset. We understand that the USB connection broke within the first 24 hours of use, and we sincerely apologize for this inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
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- Product Name:
- Brief description of issue:
Not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first qbd then didnt charge shortly after
No, I would not recommend this to a friendThey work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for PlayStation 5 not a bad price for what they are
I would recommend this to a friendQuality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good but quality not so much, expect better!
I would recommend this to a friendGood not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great quality for the price but still good and easy to set up.
No, I would not recommend this to a friend