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$139.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,006 reviews
  • Rated 3 out of 5 stars

    Okay headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson who games...his friends told him to go back to his old headset... Said his speech was difficult to understand

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Rechargeable and wireless

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 The Astro Gaming A20 Wireless headset works with the Xbox, PC and Mac. It offers a great convenience being wireless. Easy to charge- It includes a micro-USB you just plug in to the headset. The rechargeable battery may take up to 4 hours to fully charge, but the run time is very long, up to 15 hours. Good sound- The conversations and music played are clear and crisp. It's comparable to my other gaming headsets or Airpods. However, the sound and voice do cut out pretty often. The voice will cut out more than the sound when in "party" mode. It happens a few times an hour, for a couple seconds each time. The mircophone is retractable and has a mute option. Easy to use- Hold down the button for a couple seconds and it will turn on and automatically connect. It boasts a 50' connectivity. It works roughly that distance away but cuts out more. Controls- there's a scroll button to control volume on the headset. There's also a button that I can only describe as a teeter totter to control the party volume. You push up on the one half to increase and the down on the other side to lower it. Looks good- the white and green design looks attractive. The quality is ok. It feels normal though I'm not sure how durable it is. Comfortable- the ear pads fit nice. The headset is adjustable to fit over any size head. The Bluetooth connectivity is something that needs to be improved. Having the sound cutout is somewhat annoying during games and conversations, especially because I'm not aware of when it even happens. But I like the combination of wireless and rechargeable battery in a headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please save your money and buy a different headset. The headset works just fine, but is the most uncomfortable headset I've ever owned. The way it sits on the ears and the pressure on the head makes them almost unbearable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear part is too big. Constantly disconnects from the transmitter.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the A20 Gen 2. We're sorry to hear that the ear cup size is uncomfortable for you and that you're experiencing connection issues with the transmitter. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 3 out of 5 stars

    No Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy Astros for anything other than Console and there’s better options. Matter fact don’t ever buy Astros

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older A20’s and this headsets sound was worse. Not sure I recommend you buy these

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke way too quick and the sound isnt the best. Honestly better to just pay a little more for something better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that your Astro A20 Gen 2 Wireless Gaming Headset broke prematurely and that you're not satisfied with the sound quality. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    No instructions. No explanations. Figure it out yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is only based on opening the box and charging the headset for the first time. I have not used it. This is only a review on the company and first impressions. 1) where are the setup instructions? The paper that comes with it is extremely vague and misses a million steps I had to find in a youtube video. 2) i plugged the headset into a power supply and no lights come on telling you anything is happening. 3) you have to push buttons on the adapter to choose xbox mode...that would have been lovely to know but that's nowhere in the literature shipped in the box. 4) there are no explanations on any of the audio modes in any papers that come in the box. 5) the only way to update the firmware is to use a PC.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the lack of clear instructions and information provided with the Astro A20 headset. We understand that having proper setup instructions and explanations is crucial to ensuring a smooth and hassle-free experience. We appreciate your feedback and will take it into consideration in the future. Should you need any further assistance or have any questions, please don't hesitate to reach out to our customer support team.

  • Rated 3 out of 5 stars

    They are good tho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones but you have to reset them often to work it’s like they become in synced by themselves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your time or money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible and had to return without question and ended up finding a better option

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear the Astro Gaming - A20 Gen 2 Wireless Gaming Headset didn't meet your expectations. We want to help resolve this. Please email us at socialcare@logitech.com with your details so our team can investigate further. Logitech

  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother he plays cod on ls4 says it’s okay but can’t hear the others talk really well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous model for my Xbox 1 and they worked great. These for some reason are complete garbage, I set them up and they actually play the sound through the headphones maybe 20% of the time. When you turn the headphones on you have to sit there and hold the button and it’s super delayed. Will likely have to spend the money on a different set of headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Save your $ and spend it on a newer version.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my head, went with the PS5 headset. Sound on the A20 was meh compared to anything else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading from Astros A10 and i just wasn’t satisfied with this headset. Coming from PS4 to the PS5 and with all the sound upgrades the PS5 have, the Astros A20 just didn’t deliver what i was hoping to get from them. So i returned it and got the SteelSeries 7P, a headset that i highly recommended if you are looking to getting a good quality headset under $200

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Incompatible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I believe it’s a good product however the one I purchased was defective and wouldn’t charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless your head is petite this is not going to be comfortable on your head, it does not expand far. I also don't like that like the turtle beach headsets where you have 2 buttons one to adjust the sound of the game and the other button adjusts the sound of the chats going on while gaming, this headset you have only one button that adjust both game sound and chats sound and is difficult to find the perfect medium even if you but the button in the middle the sound is horrible. I was very disappointed because I spent enough money on this item. I advice you to stick to turtle beach products. I was thinking spending money I would be happy apparently not. I will stick with what I know and go back to turtle beach. I am now stuck with this headset and it will collect dust because I am not going to use it. Best buy won't take it back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor volume and cheap quality. I would not reccomend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback regarding the wireless gaming headset. We understand your concerns about the volume and perceived quality. We value all feedback as it helps us to improve. Logitech

  • Rated 3 out of 5 stars

    Needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alrighy makes a weird buzzing noise. Everyonce in a while other than that its not bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can not hear a thing!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is super low, can barely hear anything at all. No adjustment at all on the fit of the headset. Not worth $100 in any way, it's a $30 - $40 value at most. Do not waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like blue even if I use Xbox but only works on ps4/5

    No, I would not recommend this to a friend