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Customer Ratings & Reviews

Your price for this item is $129.09
The comparable value price is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 855 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 855 reviews
  • Rated 1 out of 5 stars

    All Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son did not like these. He said there was an echo in the headset and his friends could hardly hear him. I will invest in a different headset for him.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Durable with excellent battery life…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 for PlayStation 5, PlayStation 4, PC and Mac - White/Blue Durable with excellent battery life… This headset is used only on a PC desktop and laptop connected with the USB transmitter. I always like to talk about how comfortable a headset is, since sound quality and style and so forth are not so important if the headset doesn’t fit well or gets tiring after a few hours. In that respect, the Astro Gaming is very light on the head, and the ear cups are very soft with fabric covering. The ear cups stay comfortable and don’t get hot or sweaty when using the headset for hours at a time. The adjustments for head side are done by sliding the ear cup arms up and down – which can be done independently for both left and right sides. The form fitting all along the headband is not quite even, at least for my head, and there was more pressure on top of my head at the top of the headband than I have felt from other headsets. This isn’t a deal breaker, but after having these on for several hours, I do start to notice the pressure on top of my head. I have tried several adjustments and this seems to be the way things are. The pressure is not uncomfortable, but is noticeable. Microphone is OK – and has a long and flexible stem to bring the mic as close to your mouth as you want. You can put the mic all the way “up” and that will mute the mic if needed. Sound for me is a little on the low side – full volume is not “too much” and sometimes could use a little more volume. What I mean is that I can turn the headphones up “all the way” and my laptop up “all the way” and still wish I could get a little more volume. This may have more to do with my laptop than the headphones, as desktop volume is OK – but lower volume range is noticeable on my laptop compared to other headsets in the same price range. The volume control for sound and microphone use the same volume wheel - with a rocker to switch the control from earphone to microphone. This takes some getting used to, although some may prefer having less wheels to fiddle with. There are also a few should pre-sets that can be quickly changed if you don't want to use your computer sound controls to customize the levels. Automatic cut-off is pretty quick – as long as you have some sound coming in you are OK, but if you have the headphones on, but are not actively listening, they will cut off after a few minutes. This is OK and certainly saves on battery discharge, the long run-time for each charge takes away much of the concern about running out of juice > and if there are situations where it is quiet for a while, but you need to be able to hear when sound resumes, it would be nice to be able to disable the “auto off” feature if desired to avoid having to hit the power button to re-start the headset. Not a deal breaker, just a suggestion. Style of the headset is definitely a gaming appearance with the contrasting colors and streamlined appearance. Construction seems rugged, and I don’t see any weak spots where the ear cups connect to the headset that might crack or break. The connection system is more of a “rail” than a hinge or swivel, and that appears to be a solid system that can stand some stretching and twisting. I’m not concerned about and weak spots in the construction. Battery life is exceptional – I can’t really say how long the battery will last on a charge, as I have used the headphones for “all day” connection to both desktop and laptop for gaming, and videos, and general “YouTubing” and have not had the battery run out yet. I use them all day, then charge overnight. Overall a pretty good value for this price range. The sound is acceptable, microphone is clear and audible, comfortable for long periods of play, and the battery life is exceptional.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid Performance, Comfortable Gaming Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 for PlayStation 5, PlayStation 4, PC and Mac is a solid headset for your gaming needs. It works great with the PS4 as well as Mac and PC systems and should have no problems with the upcoming PS5. In reviewing this headset, I have some mixed feelings. In some areas, the headset does things very well, but in some other areas, I think it could improve a bit more. Setting up the headset to use with the PS4 was very easy. All I had to do was plug in the headset dongle into the USB port on the front of the PS4, power on the console and the headset, and I was ready to go. It is very easy to do. I even connected to a PC and Mac system and connectivity was just as easy. The dongle for this headset is bigger than some other dongles for headsets. This dongle comes out about 2-2.5 inches from the machine. Sticking out that far may not bother some, but it could be far enough to bump into accidentally. I mention this as something to be aware of. As for sound quality, the headset performs solidly. While this headset works great for gaming, I probably wouldn't use it for movies or music. Chat is great and clear although there is not a way on the headset to change the mix between the game audio and change audio. Also with the chat, you don't really hear yourself which may bother some. Gameplay sound is good but I did notice some white noise at the higher volume settings. There are also multiple EQ presets but it still felt like the upper frequency ranges were missing something. As for comfort, this headset gets an A. I wear glasses and using on the ear headsets usually causes problems for me after a while. This headset is really comfortable with glasses. I wore the headset for hours without feeling any pain from my glasses. While the headset fits securely, the earmuffs cushioning is soft enough to allow the ear pieces of the glasses to stay in place without discomfort. Perhaps my biggest concern with this headset is the durability. The headset is well built and looks very stylish. But the material is not thick and rigid. I keep wondering if I accidentally sat on the headset or bumped it if it would break. I may just be paranoid about this, but the plastic material is easily twisted. The materials are not thick either. This may be a trade off. Thicker materials would cause the headset to be heavier which could cause a gamer to become fatigued. But I just got the feeling that I could break the headset. In the end I really like this headset. The plusses far outweigh the minuses in my opinion. With the PS5 coming out soon, this should work very well for people looking to get a new headset for gaming. With the color design of the PS5, it should match nicely too. I would definitely recommend this headset to a friend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty solid, all around headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Astro A40s which is a really good headset. As good as they are, I really don't like wired headsets all that much so these A20's are the wireless, middle brother to the A40's. Sound is spot on as is the chat volume. The chat/volume slider is pretty similar to any other headset so just takes a sec to fine tune that piece. The controls for the headset are on the right ear which, odd as it sounds, takes a little while getting used to. Pretty much all the wireless headsets I've had, the controls were always on the left side so I'm used to that. Controls are pretty simple however the buttons click with nice responsive feedback. The headset charges via USB-C and the headset comes with a short charging cable. The fit of the headset is a bit off for me. The earcups, called me old fashioned, I prefer them to be leather or pleather. The microfiber fabric on these headsets is comfortable however it itches my ears if I play for a long time. The headband is a bit of an issue for me and those folks with big heads. Even with the earcups extended all the way, the headset feels tight on me. I wear a 7 3/8 fitted hat and this headset isn't tailored for those with large noggins. That said, it's a tight but comfortable feel. However, for long periods of time, it starts to get a bit itchy/uncomfortable for me. Overall, it's a quality headset. Sound is good, fit is good and battery life seems to be pretty good or on par with any other wireless headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Astro a20 Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit charging after a month of use and it never stayed charged while I was playing I always had to charge it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 version is not worth it because fades in and out of sound. It made very good that’s only thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the A50’s instead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied with the max volume of this headset..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not power up anymore or charge 4 month old since purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, they stopped charging after 2 weeks of use

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Headset for PS4 and PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Headset that works with PS4 or PC with WiFi dongle rated to work with the PS5. The unit works equally well with both the PC and PS4 with no discernible difference other than the balance buttons for voice and game only work on the PC. The sound is decent and has decent spatial qualities. It has to work with the WiFi dongle so no direct connect feature. The battery life is in excess of 15hrs and charges in a couple of hours. USB cable is included but no charging brick. The headset has good adjustments for fitment, but ear cups are locked into one position and fit well. They are fully plastic but have a nice design. This also makes them light. The ear cups have microfiber covering and are comfortable. One thing to note is on the PS4 if the dongle is plugged in the console thinks the headset is there even if it is turned off. The dongle will need to be PC mode (yellow on dongle) on PC and PS4 mode on Playstation (this is blue on dongle) which you select with the single button on the dongle. The Command Center software that can be loaded on the PC do not work with the Gen 2 headsets at this time – so some features and observations may change with an update or Command Center programming. The sound is decent but the max volume is on the low side. The sound is acceptable but not as robust as I am used to. There isn’t much isolation from outside sound so this wouldn’t work well in a noisy environment. Spatial sound is adequate. The mic is tinny and hollow sounding. The headset mic auto mutes when you raise it to the up position. The volume button is sensitive and has no stops.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. Simple to use with ability to mute simply by lifting the mic. Equalizer has 3 different modes which helps using it for music, gaming or whatever you may choose. That's also right on the headset conveniently along with volume, same side. They're comfortable not heavy and hold a good charge. I'm not so much of a fan having a USB slot being used but I can deal with it. No complaints from my gaming partners with hearing me clearly. Good basic headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great with amazing sound quality and very comfortable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the A20 Gen 2 Wireless Gaming Headset! The comfortable design and immersive sound quality are designed to elevate your gaming experience. Thank you for your feedback.

  • Rated 4 out of 5 stars

    Really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Work good, battery last long and sound is good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! While we appreciate you considering Astro Gaming, we at Logitech might be a great fit too! We offer a wide range of gaming headsets with different features at various price points.

  • Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Long lasting battery and very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset especially for the price. I have A40TR's as well but purchased these for my girlfriend and still find myself using these for my PS5 and PC.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your positive feedback! We're glad to hear that you and your girlfriend are enjoying your new headset. It's designed to provide a great audio experience at a great price

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Never had connection problems and they’re very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, friends knew immediately that I had gotten a new headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very good for playing rainbow 6 seige very nice quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Very comfy! Definitely recommend!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear you love your Astro A20 headset! It sounds like a great fit for you – comfortable and definitely recommendable according to you.

  • Rated 5 out of 5 stars

    Best one so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool gadget, sound is great. My son loves it!

    I would recommend this to a friend