Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.00

Customer reviews

Rating 4.5 out of 5 stars with 2004 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,004 reviews
  • Rated 3 out of 5 stars

    Okay.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These only last my son about 6 months. Not the best mic or speaker quality, or comfort for that matter. I'd rather spend a little more on Corsair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely not what I was expecting.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews on this headset I thought this would be perfect for me but it really doesn't live up to it's reputation. It's plastic, it's light, it's flimsy, it's not comfortable on my head, and the sound isn't that great at all and on top of that it does not have Bluetooth so I cannot hear anything else but what is connected to with the dongle... I'm definitely returning it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your disappointment. Thank you for taking the time to provide feedback. We'll ensure it gets to the right team for consideration.

  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let me start my saying i've never seen headphones with square Ear coverings to A headset. And I have to say that the padding thing is over the top of your head is uncomfortable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming head set

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought my step son these for his ps5 1 and a half years ago and they are still going strong well worth the purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection problems

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, sounds great, battery is good, the only this is, every time I turn on my Xbox I to disconnect and connect the usb transmitter because the Xbox don’t detect them. Idk why!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found some steel seris which i prefer more, for the same price. Thank to the best buy olus membership

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were alright just not load enough for us unfortunately as my dad is hard of hearing. Had better luck with the cheaper sony ones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another win for Christmas!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this set for our nephew for Christmas and he loves it. Great for online play and no wires.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Charging port is finicky and only certain chargers will work. The width of the headband is too large for a normal sized head.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear you're experiencing issues with the A20 Gen 2 headset. We understand your concerns about the sound quality, the finicky charging port, and the headband's fit. We appreciate your honest feedback and will pass this information along to our development team for review and improvement. We apologize for any inconvenience this has caused. Logitech

  • Rated 1 out of 5 stars

    Interference sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a crazy interference when using this on PC. Got so annoying I gave it away after stopping use.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue. Logitech

  • Rated 3 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset with a good amount on options for the money USB type c charging was a plus but I ended up returning these to get the arctis 9x for the Bluetooth and better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless = better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for someone who had the wired headphones & they are LOVING their new wireless headset!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad microphone quality

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these and went for the A10s instead. The microphone quality for people in the party chat is terrible, which doesn't make the price worth it. Otherwise, everything else is great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ASTRO NEVER MORE

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in my vaccation in Orlando-FL. Im from Brazil. When I arrived here in Brazil the product had problems and the technical support did not solve the problem.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize that you're experiencing problems with your Astro A20 Gen 2 headset and that our technical support hasn't been able to resolve the issue. We understand how frustrating this must be, especially given that you purchased the headset while on vacation. We regret any inconvenience this has caused. Logitech

  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A20 is better than all my turtle beaches no questions about it great sound and voice sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work as expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. Nothing else to say about them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for your feedback on the Astro A20 Gen 2 headset. While we strive to exceed expectations, it's valuable to understand user experiences.

  • Rated 3 out of 5 stars

    Not a Fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not comfortable at all and the sound quality really seemed to be lacking and not balanced. Returned these and went with Steel Series. All a matter of personal preference at the end of the day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So bad, the software won't even recognize it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this headset to replace a very old, generation 1 Astro A50 wireless that I purchased many moons ago. I figured, the quality could not have dropped that much. Boy, was I wrong. It feels cheap, as if I am going to break it just by putting it on my head. I mean, I felt as if I was going to break it just pulling it out of the packaging. It felt comfortable enough on my head, but no where near as comfortable as other headsets that I have owned in the past. The biggest problem is, the connectivity. I am on a Mac, and I was planning on using this for work. I figured it would be easy enough to get up and running, since it was just a USB dongle to plug in, and then, go from there. It did pop right up in my system preferences, but when I tried to use it, there was no sound coming out of the headphones, nor did the microphone actually show any activity in the monitor. I figured, maybe it was firmware related, I downloaded the command center, and loaded it up. I had the headset connected via the supplied USB cable, but the software would not recognize that the headset was connected. There is almost no information available about Mac connection, but apparently, a lot of other people are having this very same issue, but on PCs. I shall be returning this headset as soon as I can, and picking up another wireless headset. Probably will splurge, and go with the Bose Quiet Comfort, since I did not find many of the other brands available to be that comfortable. I had such a long run with my previous Astro headset, and the only reason I had to replace it, was because my toddler got his hands on it, and destroyed both the headset and the basestation for it. I am saddened that this new generation of Astro headsets are not anywhere near as good, I had nothing but high regards for the brand, but apparently Logitech has killed a once great brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months every time I restart my PC I have to repair the headset and the adapter. Sometimes I'd hold the adapter for a minute and it wouldn't go into pairing mode.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the recurring issues with your Astro Gaming A20 Gen 2 headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and crisp, sounds like a movie theater when playing call of duty

    I would recommend this to a friend