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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 850 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the A20 Gen 2 Wireless Gaming Headset's sound quality, comfort, and long battery life. Many appreciate its wireless functionality, lightweight design, and comfortable fit. While some users mentioned the volume could be higher and compatibility issues with certain devices exist, the positive feedback on audio quality and comfort outweighs these concerns. Overall, the headset is considered a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 850 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid wireless headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A20 wireless headset gives you the freedom from cables for long gaming sessions. I have a set of wired A40s and as great as they’ve been, dealing with the cables to the mix amp is a pain unless you’re using them at a desk. Aesthetically, I love the squared off look to the headphones, I think it’s gives them a kinda retro but futuristic look at the same time! In game sound is excellent, you have the situational awareness with nice highs and lows. You can choose from three different sound profiles, though I wish the headset said what the different sound mode was when you switched. In game chat has been clear on both ends for me, and the flip to mute for the mic is nice. The ear cups are the same as the A40s, but are not removable and replaceable like the A40s. The mic also can not switch sides like the A40s. This makes sense as these are at a much different price point. Personally I’ve found the headset to be very comfortable to wear for long (maybe an hour or two) gaming sessions. But, I wear them at the highest setting. If you have an XL head, this might be something to consider, as mine is probably large. The A20s offer a solid value as they work with PC, Mac, PS4 and are future proof with PS5 compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset exceeded my expectations. The sound is crisp and clear, making calls and music enjoyable. Noise cancellation works beautifully in busy environments, and the fit is very comfortable even after hours of use. The battery life is impressive I can get through a full workday without needing to recharge. Highly recommend for both work and leisure.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your wonderful review! We’re delighted that the Astro A20 Gen 2 headset is exceeding your expectations with clear sound, effective noise cancellation, and comfortable fit. It’s great to hear the battery life supports you through a full workday. We appreciate your recommendation and hope you continue to enjoy it for both work and play! Logitech

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid, mid-range gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the A20 Gen 2s don't necessarily stand up to features available in other gaming headsets in the same general category. For example, Steelseries and Turtle Beach (there may be others) both offer Surround in their wireless headsets a similar price point. The A20 does however have a standout feature in it's ability to work with multiple consoles. Rather than having the firmware in the headset itself, it's located in the USB transmitter. Buy the Xbox version and want to use it on a Playstation? Simply purchase the appropriate USB dongle for $20 and you're good to go -- no need to use a different headset. Very cool. Other features include a flip-to-mute microphone that has a decent level of flexibility, a USB-C charging port, three EQ presets, and an on-ear volume dial. The A20 offers good sound, and for me they were comfortable to wear for extended periods. The plasticy but seemingly solid frames did not have a lot of adjustabiltiy however Overall, other than the ability to be used on multiple consoles, nothing really stands out. It is solid at everthing, and you could certainly do worse, but in the crowded gaming headset market there are many other choices either a little above or a little below the A20 Gen 2's price point that may be better options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, lightweight, noise canceling and long battery-powered.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and I feel budget friendly very comfortable easy to connect and good sound.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, doesn’t squeeze your head anywhere. Sound is really good for the mid range price. Battery lasts a long time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent feedback on the Astro Gaming A20 Gen 2 headset! It's great to hear you find it very comfortable with no head squeeze, which is crucial for long gaming sessions. We're also pleased that you're impressed with the sound quality for its mid-range price point and that the battery life is providing extended use. Your experience truly highlights its key benefits! Logitech

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality sounds is very good, battery life is good and is very lightweight. Overall is good i like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying the excellent sound quality, long battery life, and lightweight design of the Astro A20 Gen 2! We're so glad you're having a great experience with it. Thanks for sharing your positive feedback! Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these astros for a while now and they’re still in great condition. The pads are removable so you can clean them, the speakers used for audio is very immersive and clear for whatever game you’re playing them with. Microphone is a little lacking in quality, but other than that it’s a comfy headset w/ a long battery life (17 hours) and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Wireless

    Rated 4 out of 5 stars

    Really decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s really nothing much to it it’s very comfortable and relaibale. The battery life on it is long so you barely have to charge it depending on how much you played video games. My favorite part about this product is that it’s wireless my least favorite is that it’s not as comfortable as my old Astro headset products but it’s still very good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A20 Gen 2 Wireless Gaming Headset. We're glad to hear that you're finding it comfortable, reliable, and long-lasting. Your satisfaction is our top priority. We appreciate your feedback regarding the comfort level compared to your previous Astro headset. We'll take this into consideration as we continue to improve our products. Thank you for your understanding and continued support.

  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Used HyperX cloud wired for years but was in the market for a wireless headset but wanted to get a new pair to go along with my new PS5. Did a lot of research and actually purchased multiple headsets (HyperX Core 7.1, Steelseries 7p, the Pulse 3D by Sony and these) and these won me over. Super comfortable around the ears to where you will not sweat after long useage and be irritated, not tight on the head, the sound is really clear and the mic is great. The price point was affordable. Overall, I would recommend this headset for anyone in the market for a new pair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best quality headset for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying this headset I was skeptical because it was a pre-order. I usually run low-end headsets around the $60-$100 marks. But overall, this headset is very comfortable, the charge is insane up to I believe 15 hours of battery life, it's multi-platform for PS4, PS5, and PC, it's simple to set up, and I would recommend this headset to anyone who wants a quality build a reliable headset. The only downside to this headset is if you have a big head. There's a certain limit to how far it extends and if you dislike headsets that are snug to your head creating pressure for several hours of use. Maybe this isn't the one if that really bothers you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. When playing COD I can hear where the enemies are. Super comfortable as well. Has to be usb-a to usb-c charger to charge.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech Astro A20 Gen 2 Wireless Gaming Headset. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is amazing and extremely good comfort to the ears. The microphone sounds really good and battery last long time. Recomended 100%se

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A20 Gen 2! We're thrilled to hear that you're enjoying the impressive audio quality, comfortable fit, and long-lasting battery life. We appreciate your recommendation! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Kendrick’s headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and fits comfortably. Overall is a great product.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your positive experience! It's great to know the Astro Gaming A20 Gen 2 Headset offers both great sound and a comfortable fit for you. Thank you for the excellent feedback on this product! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    So close, but button layout brings it down.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from using the Astro A40's for years and am now well accustomed to the Game/Chat mixer on their Amps and while these don't feel as premium as those, it does carry that Astro aesthetic. The sound is loud and the headset was comfortable thanks to the plush breathable earcups and headband material. The construction is mostly durable plastic that feels sturdy yet unfortunately unflexible and easily breakable. The headset is wireless and uses a USB A dongle that easily paired with my PS4 but didn't work on my TV. The white and blue color scheme wad appreciated and will easily fit alongside the PS5 and its accessories. At a price of $119.99, this headset is easily recommendable to anyone looking for a new Playstation headset. Now while the Astro's A20 have a "Game" button on the left of an "Infinity Wheel" used for the Volume, and a "Chat" button on the right of it, the issue is, any time I go to touch the Game or Chat buttons, I end up hitting that volume wheel which is really really annoying. This one feature and its implementation really bring this Headset down for me. I was debating getting these or the Sony Pulse 3D's (which have been selling out and hard to find) since they were both the cheapest whilst still reliable brand headsets that have a Game/Chat mixer. While I would preferred a knob, wheel, or dial for the Volume and Game/Chat mixer like the Astro A40's have thanks to the Modular Amp, the Sony Pulse 3D appeal to me by having buttons similar to the Astro A20`s BUT they are adequately seperated and placed to avoid confusion. I have also tried the Steel Series headsets like the Arctis 7P, which are amazingly comfortable and stylish but they didn't have a Game/Chat mixer at all. The 7X's have the mixer feature but it only works for Xbox and the wheel doesn't do anything on Playstation. The 2019 7's have it but the Mixer just ends up working as a second Volume dial. While I would have liked to spent more time with this headset for a more detailed review on the headset itself, it's hard to not weigh all my options. We're on the cusp of a new gaming console generation and I want to be ready day one and completely be happy with my headset purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really comfortable and i like that there wire less quick and easy set up last a while too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review is a meaningful part of our journey. We’re glad our product is meeting your expectations. Thank you for your support. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really good value and performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good gaming headset. This purchase was actually the second pair of these that i have picked up. Ive been using these on my playstation for (i think) 3 years? I bought these for my kid when santa gave him a playstation for christmas (he must have written a pretty good letter to the big man up north). Anyway he loves them too. Theyre easy to use, comfortable, and build quality is good. I bought them originally as a replacement to a headset that had faux leather cushions that were disintegrating. After a few years of using, they have kept their shape and keep working perfectly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wow, thanks for the amazing review of the Astro A20 Gen 2! We're thrilled to hear it's a favorite for both you and your kid. Your feedback about its durability and comfort is fantastic. We appreciate you being a loyal customer!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear audio and ready set up. Comfortable on the head.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    A20 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless headset, comfy, mic and game audio came through it nice. Not badly priced, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice wireless gaming headphones with quality sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the wound quality all around with these A20 headphones. These are simply l.ug n play right out of the box. Not the prettiest looking over the earheadphones but they get the job done. The usb plug in dongle is extra large unlike other wire,ess headphones I have. I wish these had a sleeker look, but its not a deal breaker as I don't wear them in public. Overall good build quality and I highly recommend these. These use a usb c cable for charging as most newer devices do.

    I would recommend this to a friend
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