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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 2027 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's amazing sound quality and comfort, along with its long battery life and convenient wireless functionality. They also appreciate its good value for the price, lightweight design, and excellent fit. However, some users have noted issues with the default volume settings and limited compatibility with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,027 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One and Only

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I play games where sound cues are everything and they don’t miss! I love that you can adjust the volume to your party or the game depending on what you are doing. For wireless headphones I don’t notice any sound delay! I’ve used others and they are either uncomfortable or the sound quality is not all that. Highly recommend for the price!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review. We're thrilled the A20 Gen 2 delivers the precision, comfort, and wireless performance you need for immersive gameplay. Logitech

  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and I feel budget friendly very comfortable easy to connect and good sound.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    So close, but button layout brings it down.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from using the Astro A40's for years and am now well accustomed to the Game/Chat mixer on their Amps and while these don't feel as premium as those, it does carry that Astro aesthetic. The sound is loud and the headset was comfortable thanks to the plush breathable earcups and headband material. The construction is mostly durable plastic that feels sturdy yet unfortunately unflexible and easily breakable. The headset is wireless and uses a USB A dongle that easily paired with my PS4 but didn't work on my TV. The white and blue color scheme wad appreciated and will easily fit alongside the PS5 and its accessories. At a price of $119.99, this headset is easily recommendable to anyone looking for a new Playstation headset. Now while the Astro's A20 have a "Game" button on the left of an "Infinity Wheel" used for the Volume, and a "Chat" button on the right of it, the issue is, any time I go to touch the Game or Chat buttons, I end up hitting that volume wheel which is really really annoying. This one feature and its implementation really bring this Headset down for me. I was debating getting these or the Sony Pulse 3D's (which have been selling out and hard to find) since they were both the cheapest whilst still reliable brand headsets that have a Game/Chat mixer. While I would preferred a knob, wheel, or dial for the Volume and Game/Chat mixer like the Astro A40's have thanks to the Modular Amp, the Sony Pulse 3D appeal to me by having buttons similar to the Astro A20`s BUT they are adequately seperated and placed to avoid confusion. I have also tried the Steel Series headsets like the Arctis 7P, which are amazingly comfortable and stylish but they didn't have a Game/Chat mixer at all. The 7X's have the mixer feature but it only works for Xbox and the wheel doesn't do anything on Playstation. The 2019 7's have it but the Mixer just ends up working as a second Volume dial. While I would have liked to spent more time with this headset for a more detailed review on the headset itself, it's hard to not weigh all my options. We're on the cusp of a new gaming console generation and I want to be ready day one and completely be happy with my headset purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Boom Baby

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound is boisterous and clear, voice chat is very clear, the size fits my ears better so they don't hurt after playing for hours, and there's even an equalizer on it so you can change between more sound or hearing that game chat over the sound. My only gripe? I wish it switched between adjusting for sound and adjusting the chat better. Rolling the volume button up and down isn't very efficient but these are some great wireless headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality sounds is very good, battery life is good and is very lightweight. Overall is good i like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying the excellent sound quality, long battery life, and lightweight design of the Astro A20 Gen 2! We're so glad you're having a great experience with it. Thanks for sharing your positive feedback! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great , fits great , soft around the ears . Can play for hours with out getting anoyed with presure . Best part it the sound while playing call of duty . You can hear what direction footsteps are coming from . Will buy again if these ever break .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A20 Gen 2. We're delighted to hear that you're enjoying the comfort, sound quality, and immersive audio experience.

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good mid-range headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good. Sound quality is pretty good, though it does lack the bass of some headsets I've had. You can flip the mic up to mute, which is handy. Ear comfort is good, though I get some pretty uncomfortable pressure points from the headband portion of the headset. It should be noted that I shave my head though, so I don't have hair to act as a cushion for the headset. Over all, a decent unit for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    A20 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless headset, comfy, mic and game audio came through it nice. Not badly priced, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is amazing and extremely good comfort to the ears. The microphone sounds really good and battery last long time. Recomended 100%se

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A20 Gen 2! We're thrilled to hear that you're enjoying the impressive audio quality, comfortable fit, and long-lasting battery life. We appreciate your recommendation! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would buy again if needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the snug fit of the headset and the audio quality ir really good for the price it is at.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Hearing that our product is serving you well is incredibly rewarding. Your feedback helps us grow and improve. Thanks for being a valued member of the Logitech family. Logitech

  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for use with his PS4, PS5 and for live classes done through Zoom. So far he loves this headset: easy to pair, great sound quality, and clear voice.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re delighted to hear your son is enjoying the Astro A20 Gen 2 Headset with its easy pairing and great sound quality. Your support means a lot to us! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great, very loud. Comfortable. Adult quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very loud. It has a click-style Volume up/down knob (like a computer mouse) with a button right above and right below the volume knob so you can fine tune the mix between chat and game audio. Once you set your mix, you can turn the volume up or down. There's also another button for (I believe) 3 difference preset EQ settings. I say Adult Quality because with one drop (dog grabbed the charger cord while plugged in), the headset fell about 3-4 feet and the volume knob did break and stop working. So the quality is questionable. Very "plasticy" design (lightweight) but comfortable ear muffs.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience with the Astro Gaming A20 Gen 2 Wireless Gaming Headset. We're glad to hear you appreciate its loud volume, comfort, and customizable audio settings. We'll investigate the durability concerns you mentioned regarding the volume knob.

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice wireless gaming headphones with quality sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the wound quality all around with these A20 headphones. These are simply l.ug n play right out of the box. Not the prettiest looking over the earheadphones but they get the job done. The usb plug in dongle is extra large unlike other wire,ess headphones I have. I wish these had a sleeker look, but its not a deal breaker as I don't wear them in public. Overall good build quality and I highly recommend these. These use a usb c cable for charging as most newer devices do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility, Volume

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! User friendly, glasses friendly, exceptional sound the only downside with these headphones are i can’t adjust the volume settings within the Xbox I can only do it with the buttons on the headset itself and I also can’t connect it to the command center on my pc because Astro does not support this gen 2 headset yet so I can’t see if I need to update the firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    It’s good quality for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, if you play R6 I can hear everything, along with the noise cancellation. The charging is kinda iffy at some times, but once charged it last a few days. It is comfortable to wear.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We're thrilled you enjoy the A20 Gen 2's sound quality – pinpointing every footstep in R6 Siege is exactly what it's designed for. The noise cancellation is another plus for focused gaming.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really good value and performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good gaming headset. This purchase was actually the second pair of these that i have picked up. Ive been using these on my playstation for (i think) 3 years? I bought these for my kid when santa gave him a playstation for christmas (he must have written a pretty good letter to the big man up north). Anyway he loves them too. Theyre easy to use, comfortable, and build quality is good. I bought them originally as a replacement to a headset that had faux leather cushions that were disintegrating. After a few years of using, they have kept their shape and keep working perfectly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wow, thanks for the amazing review of the Astro A20 Gen 2! We're thrilled to hear it's a favorite for both you and your kid. Your feedback about its durability and comfort is fantastic. We appreciate you being a loyal customer!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have a long lifespan and are very durable. The ear muffs are very comfortable. You are able to wear them for hours with no discomfort. The sound quality is crystal clear. And the mic never has any problems. No crackling, static, or disturbance. Overall 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your glowing review of the Astro Gaming A20 Gen 2 Wireless Gaming Headset! We're thrilled to hear you love the comfort, durability, and crystal-clear sound quality, along with the reliable mic performance. Your 10/10 rating means a lot to us! We’re glad the headset is enhancing your gaming experience, and we appreciate you sharing your feedback. If you have any questions or need further assistance, feel free to reach out. Happy gaming! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and Comfort. Easy for a 9 year old to use. Which this was purchased for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Pros mentioned:
    Wireless
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good headphones, but does not fit everyone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A20 headphones are a good entry level headphone. In the box are the headphones, USB dongle, and USB-C charging cable.  Out of the box the headset looks unique with a blocky, almost retro, aspect to the ear cups and headband.  The mic is on the left side and flips up to mute, meaning you can get it out of the way when not needed.  On the right ear is the power, volume and EQ selection button, as well as the USB port.  Getting started is easy, the headphones connected seamlessly with both my laptop and my PS4.  My favorite aspect of these headphones is the distance from the device.  I can freely move about the room and downstairs without losing connectivity.   Unfortunately, these headphones did not fit me well.  I have an oval shaped head so the flat band hurt the top of my head.  See attached photo for a design comparison of my favorite headphones versus these.  The ear cuffs are on a slider versus a click/notch system so I found it difficult to get the sizing correct.  I can wear them for no more than two hours before my head hurts.  The fabric ear cuffs get warm after time as well and do not have the level of padding to provide long term wearability.  Lastly, I'm left handed, so when using the USB cable it is in the way since the computer is on my left.  I found the sound to be ok. The range was there, however soft nuances in games were not clear and the ends of the sound range were not crisp.  For computer tasks such as meetings these were fine, however lacked a high level of background noise cancelling that I have come to expect with anything over the $100 price point.  Overall, if you know you like this type of fit, then these are fine, otherwise they may not be comfortable for long term wear.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Not the Astro's you know...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Astro headsets. I have the A40 TR's (previous gen before the current) on my Gaming PC and the A50 (current gen) on my PS4 Pro. I've also owned several other Astro's in the past. They are, without a doubt, some of my favorite gaming cans. Now, a while back, Logitech bought Astro, but kept the Astro branding. That's finally starting to show and I'm beginning to feel the lower quality is starting to kick in... Let me explain. As my current gen A50 wireless cans are what I've been using on my PS4 Pro, I may be a little spoiled by them. I love those headphones. I have a small hearing disability and the volume can get LOUD, while keeping it's superb quality. I listen to it at between 1/2 to 3/4 of the max volume, depending on the game and it's comfortable enough for me. I've always kept the firmware updated on them (I hook it to my PC and check every few months) and have never had any issues. There's a reason I'm prefacing the review of these A20's with this. And yes, I know you cannot fairly compare the A20's to their flagship A50's. But there are some elements and differences I'd like to discuss. Now, with the PS5 and Xbox Series X coming around the corner, my A50's will require an HDMI Adapter from Astro, if I want to keep it fully functional - this has a built-in optical input on it, so you can still use the game/voice balance feature. But, here's the problem - that adapter is only HDMI 2.0b...NOT HDMI 2.1. I want to be able to take advantage of HDMI 2.1 when I can and do not want any "bottlenecks", so to speak. I'm using the new LG CX TV and it is ready to go with FreeSync Premium and all the other features. I'm rocking the Samsung Q90R Soundbar as well, but I'm running everything via e-Arc. So, when I seen these A20's, I thought it would simplify my setup and I could just move my A50's to my Gaming PC and take the A40's and use them on my daughter's PC. Now, for the biggest selling point of this headset - you can buy the USB transmitter for the other system and can use one headset for both systems. While my A20's (for PS4/PS5) were being shipped, I went ahead and ordered the Xbox USB transmitter, just so I'd have it for when I got my Series X. When I got my A20's, I was so ecstatic. I couldn't wait - the packaging was so nice. I tore into them and put them on charge immediately. They were not fully charged out of the box, so it took a few hours to get fully charged. All that was included inside was the Headset, the USB Transmitter, the USB-C (nice!) charging cable and a quick-start guide. Ok, they're charged. First thing I do, as with any new gadget/device, is to check for a Firmware update. So, I put the Transmitter in my PC and verify it's on PC mode (a white light). Fire up the Astro Command center and...they're not detected. Ok, odd. So, I figure you have to hook them up via the USB cable. I plug them in (while leaving the Transmitter in as well) and ...no-go. I spent about 20 minutes trying to get it recognized. Counting it as a loss, I e-mail Astro and then plug them into my PS4 Pro. Tap the button to switch to PS4 mode (a blue light) and everything connects and is defaulted correctly. I put them on, change the Audio from "Chat Only" to "All Audio", like normal and...no audio. Looking at the side of the cans. the volume wheel is labeled "Voice" and "Game". I have it all the way over to the Game side and there's nothing. After about 15 minutes of troubleshooting, rotate the wheel all the way to the Voice side and I have audio. But it's not very loud. I keep scrolling and welp, looks like this is about as loud as they get... Slightly disappointed at the overall volume (I was playing Shadow of War at the time), I discover that the blue wheel controls the volume and that the "Game" and "Voice" are actual BUTTONS and not just indicators on which way to scroll the wheel, as they are on other Astro headsets. Please note: The Voice and Game balance buttons do NOT work on PS4/PS5. These only work on PC and Xbox systems. I change games to Nioh 2. The Darkness in the Capital DLC just came out and I'm working my way through it. The audio on Nioh 2 is a bit louder than it was on Shadow of War. So, I've got the volume wheel maxed as far as the audio will go. At max, the volume is about where it is on my A50's at 1/2 - 3/4 of the way. So, I'm slightly disappointed in how loud these get. I was hoping there would be a firmware update to possibly increase this. Speaking of - I did get a reply from Astro. The A20's do not yet currently have an update and is not compatible at this time with their Command Center software. They are working on updates, however. But who knows when this will go live. Astro also said that these would fully support the Tempest audio engine of the PS5 - which I thought was weird because Sony will not allow any 3rd party headsets to use Surround Sound via USB. This is limited to only their 1st party headsets. Hopefully, this will change soon. I also wanted to touch base on how they feel and comfort and go over the audio quality. Now, for the price, I don't expect them to feel as premium as my A50's. Which is fine. The A20's are super light-weight and feel great on, but my biggest issue is they just feel stiff. The ear cups do NOT rotate. At all. This would be my biggest caveat with them. As for audio quality, outside of the overall volume, they do sound a bit hollow and "tinny", compared to my other Astro's or even other brands of gaming cans I own. Maybe a firmware update will help, but I'm basing my review on the out-of-box experience, since that's not currently available. Being a bit disappointed, I cancelled my Xbox USB Transmitter. They'd been on order for over a week at this point, never billed and never shipped. So, I'm gonna move these over to the "spare" headset category for my wife and daughter to use on the PS4 in the front room. I'll remain on the search for a better pair of PS5/Xbox headphones. Conclusion: These will be the first pair of Astro's where I give less than 5 stars. I'm going with 3 out of 5 stars for these due to the max volume level, quality of audio and the general "stiffness" of them. I'll continue to look elsewhere for some gaming cans that better fit my needs and expectations.

    No, I would not recommend this to a friend