Customer Ratings & Reviews
- Model:
- 939-001876
- SKU:
- 6423475
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the amazing sound quality and comfort of the product, along with its long battery life and wireless convenience. Many also find it lightweight and a good value for the price. However, some users have experienced issues with the default volume setting and compatibility, especially with PCs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wireless
Another win for Christmas!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this set for our nephew for Christmas and he loves it. Great for online play and no wires.
I would recommend this to a friend Good overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset with a good amount on options for the money USB type c charging was a plus but I ended up returning these to get the arctis 9x for the Bluetooth and better sound quality.
I would recommend this to a friendEcho in headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If that sounds nice, but the echo really bad on a game chat!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re disappointed to hear that your experience wasn’t ideal, and we want to sincerely apologize for the inconvenience. Your review is a reminder of the areas where we can and must do better. Thank you for your feedback.
Bad microphone quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these and went for the A10s instead. The microphone quality for people in the party chat is terrible, which doesn't make the price worth it. Otherwise, everything else is great.
No, I would not recommend this to a friendAstro products smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a month and my headphones don’t charge got these for my birthday/holiday on 12-25-2025 stop working 1-25-2026 probably used them less then 10 times!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Wireless
Wireless = better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for someone who had the wired headphones & they are LOVING their new wireless headset!
I would recommend this to a friend Not a Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not comfortable at all and the sound quality really seemed to be lacking and not balanced. Returned these and went with Steel Series. All a matter of personal preference at the end of the day.
No, I would not recommend this to a friendSo bad, the software won't even recognize it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this headset to replace a very old, generation 1 Astro A50 wireless that I purchased many moons ago. I figured, the quality could not have dropped that much. Boy, was I wrong. It feels cheap, as if I am going to break it just by putting it on my head. I mean, I felt as if I was going to break it just pulling it out of the packaging. It felt comfortable enough on my head, but no where near as comfortable as other headsets that I have owned in the past. The biggest problem is, the connectivity. I am on a Mac, and I was planning on using this for work. I figured it would be easy enough to get up and running, since it was just a USB dongle to plug in, and then, go from there. It did pop right up in my system preferences, but when I tried to use it, there was no sound coming out of the headphones, nor did the microphone actually show any activity in the monitor. I figured, maybe it was firmware related, I downloaded the command center, and loaded it up. I had the headset connected via the supplied USB cable, but the software would not recognize that the headset was connected. There is almost no information available about Mac connection, but apparently, a lot of other people are having this very same issue, but on PCs. I shall be returning this headset as soon as I can, and picking up another wireless headset. Probably will splurge, and go with the Bose Quiet Comfort, since I did not find many of the other brands available to be that comfortable. I had such a long run with my previous Astro headset, and the only reason I had to replace it, was because my toddler got his hands on it, and destroyed both the headset and the basestation for it. I am saddened that this new generation of Astro headsets are not anywhere near as good, I had nothing but high regards for the brand, but apparently Logitech has killed a once great brand.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The A20 is better than all my turtle beaches no questions about it great sound and voice sound
I would recommend this to a friend Work as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as expected. Nothing else to say about them.
I would recommend this to a friendBrand response from Logitech
Posted .Hi! Thanks for your feedback on the Astro A20 Gen 2 headset. While we strive to exceed expectations, it's valuable to understand user experiences.
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear and crisp, sounds like a movie theater when playing call of duty
I would recommend this to a friend Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok. Charging port is finicky and only certain chargers will work. The width of the headband is too large for a normal sized head.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you're experiencing issues with the A20 Gen 2 headset. We understand your concerns about the sound quality, the finicky charging port, and the headband's fit. We appreciate your honest feedback and will pass this information along to our development team for review and improvement. We apologize for any inconvenience this has caused.
- Pros mentioned:Comfort
PS4 Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves using this headset. Keeps anyone around while he’s playing happy to.
I would recommend this to a friend - Pros mentioned:Comfort
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE HEADPHONES ARE AMAZING THEY DONT FEEL LIKE THEY ARE ON MY HEAD AT MOST TIMES
I would recommend this to a friend - Pros mentioned:Sound quality
Not bad at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first head set and I am enjoying it. Love how you can hear footsteps
I would recommend this to a friend ASTRO NEVER MORE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item in my vaccation in Orlando-FL. Im from Brazil. When I arrived here in Brazil the product had problems and the technical support did not solve the problem.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize that you're experiencing problems with your Astro A20 Gen 2 headset and that our technical support hasn't been able to resolve the issue. We understand how frustrating this must be, especially given that you purchased the headset while on vacation. We regret any inconvenience this has caused.
Stopped working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months every time I restart my PC I have to repair the headset and the adapter. Sometimes I'd hold the adapter for a minute and it wouldn't go into pairing mode.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the recurring issues with your Astro Gaming A20 Gen 2 headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Ok Headset for the Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an Astro headset is ok, wireless dongle is not the greatest as it cuts in and out. Save your money if you are looking for a decent headset and upgrade to the A40s.
No, I would not recommend this to a friendGood value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major improvements over gen 1. Still have a cheap feel to them. USB dongle should be able to default to PC mode when plugged in instead of always manually switching.
I would recommend this to a friendJust Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for a less price headset. It'll do the job until I can replace my old pair.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks so much for your feedback! Your review means a lot to us and lets us know we’re on the right track!