Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1995 reviews
(1,995 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Mic review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality, been told the mic quality is decent-okay in party chat
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your detailed feedback on the Astro A20 Gen 2 mic! We appreciate you letting us know about the sound quality and how it performs in party chat.
Rated 5 out of 5 stars
Astros a 20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astros r the best most reliable brand headphones ever
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your loyalty to Astro Gaming! The A20 series is known for its durability and reliable performance. We're glad you've had a positive experience with your headset.
Rated 5 out of 5 stars
Price and quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point you really can't complain. Great quality headphones and I've had my pair for a little over a year now. Absolutely no complaints. Could only imagine the A50s
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
I would recommend this to a friendRated 4 out of 5 stars
Great Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around an excellent headset only reason I put 4 stars is because mine stopped charging after 1 year
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
Name –
Email address –
Country –
Product name –
Brief description of the issue –
Rated 3 out of 5 stars
Decent headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been used to always having a mono headset in one ear and using my theater system as well. I was hoping that this headset would be a great option. Its a little heavy after a while but wasn't giving me any kind of caps in my neck. I did not like the limitations of features with this headset. Being simulated surround sound, alot of the in game sound came out kind 9f garbled at times. It was almost as if it couldn't discern between multiple sources of sound. I also noticed feedback at times, which again is just not acceptable for a headset that costs over $100.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service at Best Buy was very good, person who helped us was knowledgable and helpful.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
I would recommend this to a friendBrand response from Logitech
Posted .We're delighted to hear that you had a positive experience with the customer service. It's fantastic to know that the knowledgeable and helpful staff assisted you in choosing the Astro Gaming A20 Gen 2 Wireless Gaming Headset.
Thank you again for your purchase and feedback.
Rated 1 out of 5 stars
Not recommended for multiplayer use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good but the microphone did not sound good to my teammates. The USB Bluetooth adapter was very cheaply made and broke after unplugging it from the console only twice, for the price point this headset is not great for multiplayer play or long term use. Good headset if you don’t intend on using it for multiplayer gaming.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback and we apologize for negative experience with the product. We recommend that you contact Astro support for further assistance in this case.
Rated 1 out of 5 stars
Avoid on PlayStation at all costs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my headphones brand-new and out of the box today. Tried to use them on my PlayStation, and the audio would make a popping noise almost. Tried switch ports, same thing. They look cool, but feel very cheap. The instructions had quite literally no instructions, the instructions on the box are more detailed than on the instructions themselves.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the A20 Gen 2 headset on your PlayStation. We're sorry to hear about the popping audio issue, and that you found the build quality and instructions disappointing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 5 out of 5 stars
Everything works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and can hear them loud and clear now
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
I would recommend this to a friendRated 1 out of 5 stars
Not pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get mic to work with PS5....poor support........Instructions may as well be in french
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the difficulties you're experiencing with your Astro Gaming A20 Gen 2 headset, particularly with the microphone and PS5 connection. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Did not charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good till after 3rd use. Then would not charge at all. 4 different chargers and nothing.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that your wireless gaming headset stopped charging after only three uses. We understand your disappointment with the charging malfunction. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad value, for good on my head but was very disappointed in the audio quality
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Xbox Series X|S, Xbox One, Windows, Mac OS - White/Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already broke.. it won’t charge and I can’t return it. Kinda disappointed considering it wasn’t cheap.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're truly sorry to hear your Astro A20 Gen 2 broke quickly and you can't return it. A broken headset, especially at that price point, is definitely disappointing. We appreciate you letting us know, in order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for barely a month and the cushion at the top is falling off along with the plastic pieces on the side. Disappointing for headphones that cost $120
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
A20 headset cracking and noise cuts out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a month. Now constantly cracking popping noise in my ears from headset and sound cuts out several times a minute messing up story line on xbox games. Mic cuts out too. Tried resetting still does it. Waste of 119.00. Disappointed.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute dog water. Cheap piece of plastic wont even connect. Wont update. Poor thing was built by a blind person no ofense to them. Do not recommend.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friend











