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$151.91

Customer reviews

Rating 4.5 out of 5 stars with 1995 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 1,996 reviews
  • Rated 2 out of 5 stars

    Astro Gaming A20 not worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't use with anything other than when playing on Ps4 because they have a buzzing sound that I can't get rid of no matter what settings I use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible comfort, volume is inadequate, and over all a cheaply built product. I was very disappointed and returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap not worth the money,not made for durability.would not recommend

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro Gaming A20 Gen 2 Wireless Gaming Headset. We apologize that it did not meet your expectations for durability and value. Logitech

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Basic, Good, Wireless, Stereo Gaming Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Astro A20 (Gen 2) Wireless Stereo Gaming Headset was packaged well, and even the inside of the product box, was decorated with gaming graphics. Pretty cool, actually. My first impression upon taking the headset out of the box, however, was that it looked, and felt, “cheap.” But first impressions aren’t always accurate. A big ‘Pro’ for me with regards to this headset was that I will be able to use it for gaming on both my PS4 console, and laptop. Connecting the headset is literally ‘plug and play’ using the USB wireless transmitter. And the devices do the rest. All I really needed to do was go into my settings and make sure everything looked right. Voice chat was fine, nothing extraordinary there. No noticeable delay. Basic quality. Did the job. Surprisingly, the sound which came through the headset was full and clear. I could hear the deep bass notes; ambient and environmental sounds were rich and vibrant, all of which helped immerse me in the game. The earcups are soft, and didn’t seem to cause my ears to get hot even after having them on for about 2 hours. Their spongy foam is covered in a jersey type material. The earcups don’t swivel for laying flat to store or transport, but that didn’t matter to me as I’ll only be using them at home. The cushion on the ‘headband’ was adequate. Loved the extra long, highly flexible boom microphone ‘arm.’ I’m not bothered it’s not retractable. It’s one of my favorite features on this headset. And you just flip the mic up to mute. The control buttons on the sides of the earcups are a bit small, but not really an issue. The light blue roller which controls the volume, is sorta ‘cheap’ though. Also ... I love, love, love the way these look, the color scheme! I’m partial to white electronics. So much of everything you see is basic black. It’s nice to have something different once in a while. This Astro A20 looks damned cool! I did test out the range of this gaming headset, and I’d say the 50-foot wireless range they claim, is pretty spot on. But the battery life seemed lacking to me, coming in at less than 15 hours, as stated. As far as the 3 different EQ audio presets, ... I could notice a slight variation, but nothing that blew my socks off. The only real ‘Con’ for me, (other than the various less than great features I’ve mentioned), was the cost. I think for the quality, and what this Astro A20 (Gen 2) Wireless Stereo Gaming Headset is designed for, to me ... it’s a tad pricey. Still a decent gaming headset. Maybe snag it when it goes on sale.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    One of Astro’s Best headphones yet.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro gaming A20s are simply amazing. Not only they last a while with gaming on battery life but they sound amazing on PS4. I was getting the adverted 15 hours of battery life which for me is insane. Best part here is that there while the design is basic with no RGB LEDs this helps with putting the battery to other things that matter like long lasting sound and longer range. Design: The A20s is the same as last year with its box-like shape. Not much change here and it’s either you hate it or love it but I enjoy the look and feel. Blue, White, and Black which is the same colors as the PlayStation 5. It serves its purpose in my opinion but other manufacturers have started using RGBs on PC headphones. Does this matter? No but I’m just pointing out Astro should put out another “Pro” line at-lease for those more out of the design or to catch up others. I know having RGBs would hit battery life so in that case the the A20s is a total win here. There is a Flip-to-mute mic which comes in handy when you need to mute yourself on the fly. Comes with a USB dongle for you to use for your PC or your PS4/PS5. There is also Volume controls on the headset itself which makes it easy to turn up and down. The headset fits naturally on top of the head, lightweight and comfortable enough to wear hours at a time. The cushions are really soft and flexible which feels nice on the ears. There is really no fatigue hours into gameplay chatting. Sound: They sound great, you can have greater control with EQ settings and the presets. But overall they sound nice with a clear amount of bass. The distortion is non existent, with a nice great sounding mids. Range is also wide ranging around the house allowing me to go between rooms and still use the headset. I personally have stepped out on the balcony and into the backyard. There is an optional USB transmitter you can buy if you own a Xbox Series X\S so you can use these headphones on that console as well. Disclaimer: I was unable to test Xbox Series X/S and PS5. Obviously these consoles are not out yet at the time of this review, A20s claim to work on these systems. Overall: Astro A20 are a much more overall improved over the old A20s. They look great and last a while PS4 and PC so far. They are lightweight and feel nice on top of the head. Great wireless headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s Ok!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok… I went from the Pulse 3D Headsets to these and I’ll rather the go back to the Pulse. Mind you Pulse was cheaper.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Works great on PS5!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these a while back but waited to write my review until the PS5 came out since the box said it supports it. Well I picked up the PS5 on launch day and found out the headset works just as well on the PS5 as they do with the PS4. Game audio and chat are directed to the headphones and you can control the volume with the dial on the headset itself. Even the new mute button on the PS5’s DualSense controller works! On first glance these over-the-ear cans do not appear to be as premium of a build as some of the other numerous Logitech headsets that I have. And to be fair, they are not. I’m pretty sure if these were left on the floor and I accidentally stepped on them they’d be done for. However, once you put them on you quickly forget about all of this. They are designed mostly out of plastic to be inexpensive and extremely lightweight. To be honest, they are as comfortable or maybe more so than my headsets that are double or even triple the cost. The wireless sound is great, way better than a Bluetooth headset, and the headphones support 3D audio from the PS5. A very good example of this is the “SSD” world in Astro’s Playroom, a free PS5 showcase game that coincidentally has the same name as the headset. At the beginning of the level, there are a lot of fast-moving ships that whiz past you on the screen and I was able to tell exactly where the ships were just by the spatial audio effects. The mic is good, more than adequate for the many Fortnite matches I played but not something I’d probably want to use for a work conference call. If you push the mic up and out of the way the headset will automatically mute. Although the next generation of gaming is upon us, we still don’t have cross-compatibility between accessories on the PSx and Xbox platforms. However, one thing you do get with the A20 is the ability to simply buy the USB dongle for the other platform instead of an entirely new headset. This is a welcome feature for those who have multiple consoles. Pros Comfortable Works with PS5, PS4, and PC Long-range wireless Xbox compatible (dongle sold separately) Lightweight 40mm Drivers USB-C Cons Build Quality Overall, the Astro A20 Gen2 is an excellent entry-level headset for a PS4, PS5 or PC player.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for a month then sound goes In and out. Like it’s losing Bluetooth connection constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful service in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful service employees we non- existent and RUDE when getting help/ at checkout go else where Best Buy is old and needs to go out !

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the negative experience you had with the Astro Gaming A20 headset and the customer service at Best Buy.That's unexpected! To help you effectively, please email your information to our support team at socialcare@logitech.com.
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Rated 1 out of 5 stars

    I can not connet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try so many time but i can not coonet to my computer

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A20 Gen 2 headset. We're sorry to hear you're having trouble connecting it to your computer. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    What?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally my phone speaker is better so low volume on these its pathetic

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them blocks out all nosie. And Bluetooth makes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable easy to install and charge thick padding around the ear

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Sounds good. Lightweight. Mic is too quiet.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: -Lightweight -Good audio -Battery life Con: -Few adjustments -Mic is a little quiet and muffled -Feels plasticy and cheap Build and Comfort These are one of the lightest headsets I have, but the all plastic build is hollow and makes it feel cheap even though it’s overall solid with no flex. The headband is soft rubber, which I actually prefer to the fabric foam, but there’s a notch cutout in the middle with sharp corners which press down on your head causing some discomfort. The clapping force is very light and I had no issue wearing them for a long session. The foam padding is fine, but it’s not very dense and I wonder how long they’ll last. There’s practically no adjustments other than vertical adjustment and a very slight pivot for the cups. The mic is flexible, stays in place, and is the right length. Audio The audio is overall good. The high and mids are clear and the bass has a good amount of boost to it. Subtle noises like footsteps are distinct and easy to discern directions from. There’s three EQ presets, balanced, tremble boost, and bass boost. I find them all alright, but the bass boost lowers the other sounds a bit too much. Mic The mic is ok for voice chat, but it’s too quiet and muffled, yet is sensitive enough to clearly pick up my breathing. Even with the mic right next to my mouth, it still sounds like I’m speaking with my mouth covered. Battery Battery life is great. I can play for at least 10 hours on a charge. PC I did a quick test on the PC, and it worked right away. You do have to click the button on the receiver to switch modes. The mic is still quiet on the PC as well. If you’re looking for an entry level wireless headset, I think these are really good. It’s light and mostly comfortable to wear for a long time, with the exception being the sharp angle on the band. The adjustment is limited, but it gets the job done. The audio is good with the games that I’ve tried them with and the battery should last you through most of the day. The mic isn’t great, being somewhat quiet and muffled, but good enough for voice chats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones a week and a half ago and they already need a batteey replacement and theyve been charged once from being in use twice and rhe charge was only for an hour or two. Absolutely disgusting

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my good son is so happy with this. Hour and hours playing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Head set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first initial use was fantastic. After that the battery life was horrible and now they no longer work only after 2 months

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the short battery life and malfunctioning Astro A20 Gen 2 headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Y like end very good .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son y love this ...............................

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Rechargeable and wireless

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 The Astro Gaming A20 Wireless headset works with the Xbox, PC and Mac. It offers a great convenience being wireless. Easy to charge- It includes a micro-USB you just plug in to the headset. The rechargeable battery may take up to 4 hours to fully charge, but the run time is very long, up to 15 hours. Good sound- The conversations and music played are clear and crisp. It's comparable to my other gaming headsets or Airpods. However, the sound and voice do cut out pretty often. The voice will cut out more than the sound when in "party" mode. It happens a few times an hour, for a couple seconds each time. The mircophone is retractable and has a mute option. Easy to use- Hold down the button for a couple seconds and it will turn on and automatically connect. It boasts a 50' connectivity. It works roughly that distance away but cuts out more. Controls- there's a scroll button to control volume on the headset. There's also a button that I can only describe as a teeter totter to control the party volume. You push up on the one half to increase and the down on the other side to lower it. Looks good- the white and green design looks attractive. The quality is ok. It feels normal though I'm not sure how durable it is. Comfortable- the ear pads fit nice. The headset is adjustable to fit over any size head. The Bluetooth connectivity is something that needs to be improved. Having the sound cutout is somewhat annoying during games and conversations, especially because I'm not aware of when it even happens. But I like the combination of wireless and rechargeable battery in a headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good!!! my head hurt after 20 min of use. Cheap material. i don't recommend this product.

    No, I would not recommend this to a friend