Customer Ratings & Reviews

Microphone is very loose already and it’s only been a week since I got it. I can’t adjust it at all as once I take it off the top it instantly falls all the way below my chin.

ok headset but for over 100$ i feel there are better headsets. the mic quality is not that great and has a crackle sound to it. when i mute the mic the crackle goes away. i enjoy headsets that flip up and mute. but the ones i like are the ones that mute about half way up. these mute when they are all the way up. so if eating, its a bit harder to flip down from up. if you have them on, but lets say just checking out the internet and no sound goes thru the headsets they turn after after a few minutes. (maybe 5). kinda annoying for me. suppose for some its nice, cause if you take it off and forget to turn off, they will auto turn off. but maybe more like 10-15 minutes then. at least i cant find, but it would have been nice to have a battery voice prompt or something when turn on? but they just make a 3 beep sound when turn on and off. few things i do like. like i mentioned i do like that at least the mic does flip up. and does mute. the sound, its not to bass heavy. if you like that then not for you. but its has a good overall sound. like that, as some bass heavy headsets can make it harder to hear footsteps. especially if grenades, gunshots etc. are going off. they are very comfortable. and they are basic, so although the instructions did not say much, was pretty easy to use and know. the charge cord and battery. i did not max out the battery. i used them for about 10 hours and still the same sounding. they say 15 hours. believable. however for the most part i was not as worried. why, because they have a decent length cord. about 5 feet. and so you can charge up while using them. the cord is a usb c into the headset and then a regular usb A. i am glad they at least used a wireless adaptor thats 2.4ghz. from my experience these seem to handle interferences better and have decent range. i have a couple headsets that use a 2.4ghz and these had the same range as those. few things i would have liked to see. removable mic and ear sides. the mic is not great, i love the flip but i would have liked to remove as well. this way if a better mic is available, to give that option then to swap out. the ear pieces, i know the A40 you can remove and customize. i would have loved to also maybe see a button on the mic or easy button press close to also mute. i would have loved to have either seen a case or a way to store the usb wireless receiver in the headset. or even a simple way to attach it. overall, i gave this a 3 star. i just feel for now, the price at 120$ is not worth it. if these were wired, i feel like they are about a 50-60 dollar headset quality. being wireless add 20 dollars maybe for making wireless and so maybe around a 80 dollar headset. at most 100$ if the price was 100$ i would say about a 4 star. 80-90 dollars and i then would say for that price its a solid headset then and maybe a 4.5 and worth to buy. especially if you are someone who is a pc and console player. but for now i dont recommend.

Bad mic quality bad sound quality the audio mixer doesn't work

The battery in this set is crap. If you don’t baby it and keep a min charge it will simply turn into a brick. Never to be charged again. Buyer beware

These headphones were ok for music but their quality for gaming was pretty awful. With all updates the directional audio was almost nonexistent and they had a noticeable crackle in sound when above 60%

The A20 wireless has excellent audio quality and offers a comfortable, yet bulky design. For gaming I don't take any stars off for bulky, loud designs as its kind of the norm for gaming hardware, whether console or PC gaming. I got good feedback that the mic quality was improved on this headset over my previous wired model, and the headphone volume and clarity is great. The headset is adjustable to a wide variety of sizes, and fit my large head well. This headset seems to be one of the better I've used. I don't mess around with virtual surround settings too much nor have I dealt with many of the other wireless high end headset features, but if you're looking for good stereo quality and great microphone/chat functionality, this is your headset!

I instently took them back after about a hour people kept saying what in chat skullcandy bot the company from astro

It’s not a good product, It doesn’t charge fully it dies within an hour he started giving problems three hours after we bought it it’s not a Good product

Wireless works great and sound is crisp and clear. The microphone is solid and you won’t have people asking to repeat yourself. The cushions around the speakers are amazing and the felt is so soft! I feel like I can wear for a few hours with no trouble! Game play sounded great and amazing. You can crank the volume up high which I like when I needed it. I actually prefer this brand over others. My negatives: the square top head looks little weird. I don’t like the controls on my right side I like them on my left side. I keep reaching for the wrong side as all my other headsets have always had all the buttons and dials on the left. The wireless fob is a little long as it sticks out the back of my PS4 which might be troublesome if you have a tight space for you system.

Do not get this headset. It works like a 10$ headset from Walmart, and honestly you're better off getting that one. Worst quality in a headset I've seen.

I’m a long time gamer that has been using a wired Razer headset on my PS4 for some time now. I love my Razer headset, but I don’t know about PS5 compatibility and I’m finally ready for a wireless headset. IN THE BOX Pretty simple, the headset itself, a USB-C charging cable and the USB transmitter. As you can tell on the description, this headset works for both PS4/PS5 and PC. I believe if you purchase a separate USB adapter the headset will also work on the Xbox ecosystem. USE I first wanted to make sure I had a full charge. I plugged it in and after a couple of hours, the orange light indicating it was charging was still on. I don’t know how empty the battery was, but it seemed to take a while. This isn’t a big deal so long as you plan on charging your headset accordingly. When I’m playing video games by myself, I’m enjoying the full splendor of surround sound. But when I’m gaming with friends, I use my headset. I found the headset surprisingly easy to set up. You simply plug the USB adapter (about the size of a long USB thumb drive) into your PS4, hold the power button, and once it turns on, you’re up and running. The microphone is muted while in the “up” position and all you do is swing it down and it’s activated. Pretty easy and I like it being out of the way when you don’t need it. COMFORT/BUILD QUALITY This is all plastic but it’s well built. You can adjust the height to accommodate those with larger heads (me) and it fit just fine. I was a little curious about the decision with foam ear cup pads. I was used to the Razer and it’s leather-ish feel. But it didn’t bother me at all. I found the cups to surround my ears completely. I generally don’t game for longer than a 2-3 hour stretch and I found this headset to be very comfortable. I wouldn’t say that they feel like you’re not wearing them, but their light and comfy and didn’t bother me in the least. I can’t really speak for longer gaming sessions. I should also mention they didn’t make my ears hot. SOUND QUALITY They were great. The specs are impressive sounding, but all you need to know is that they are completely immersive and offer surround sound. For example, playing Call of Duty or Red Dead, you can hear the sounds coming from all sides, even behind you. I just thought the sound was impressive. Mic feedback was a little different. My friends could tell that my voice sounded different than my Razer headset (sound felt teeny to them) but they could understand me just fine. This obviously isn’t a big deal to me, so long as they hear me I’m fine. But I was a little disappointed this Astro set didn’t provide the same mic pickup quality as my Razer headset. GRIPE My big gripe with this headset is the lack of sidetone. I feel I might be in the minority here, but when talking with my friends, I like to hear myself talk in the headset. It just feels odd to talk and not really hear myself, I can’t gauge how loud I’m talking. If you don’t care about sidetone, or never used a headset with it, this may not matter. I wouldn’t say it was a dealbreaker, but I was hoping this headset had it. There’s an option to turn sidetone off/on within the PS4 menus, but that was disabled which indicates to me it doesn’t have it. VALUE I have to mention the value proposition. As a $120 headset, for its features and sound quality, it’s easy to recommend. But what makes it even better is that you can buy a separate Xbox USB adapter to use for Xbox. This is a big plus for those that game on both platforms. Not to mention PC gaming. While I don’t play online (and don’t talk) when PC gaming I do where headphones to keep audio down and it’s nice to be able to use the same headset. I can put aside my minor gripe of lack of sidetone knowing that I can use this headset for PC/PS4/Xbox for $120 plus the cost of a separate $20 adapter. So kudos to Astro for making one headset to rule them all. CONCLUSION This is a great sounding and comfortable headset. I will be purchasing a PS5 and am excited to have a headset that will work across all platforms. I don’t know if I will incorporate all the fancy sound tech in the PS5, but until I hear it I don't know what I’m missing and having cross-platform capabilities is the best feature here.

Son did not like these. He said there was an echo in the headset and his friends could hardly hear him. I will invest in a different headset for him.

Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 for PlayStation 5, PlayStation 4, PC and Mac - White/Blue Durable with excellent battery life… This headset is used only on a PC desktop and laptop connected with the USB transmitter. I always like to talk about how comfortable a headset is, since sound quality and style and so forth are not so important if the headset doesn’t fit well or gets tiring after a few hours. In that respect, the Astro Gaming is very light on the head, and the ear cups are very soft with fabric covering. The ear cups stay comfortable and don’t get hot or sweaty when using the headset for hours at a time. The adjustments for head side are done by sliding the ear cup arms up and down – which can be done independently for both left and right sides. The form fitting all along the headband is not quite even, at least for my head, and there was more pressure on top of my head at the top of the headband than I have felt from other headsets. This isn’t a deal breaker, but after having these on for several hours, I do start to notice the pressure on top of my head. I have tried several adjustments and this seems to be the way things are. The pressure is not uncomfortable, but is noticeable. Microphone is OK – and has a long and flexible stem to bring the mic as close to your mouth as you want. You can put the mic all the way “up” and that will mute the mic if needed. Sound for me is a little on the low side – full volume is not “too much” and sometimes could use a little more volume. What I mean is that I can turn the headphones up “all the way” and my laptop up “all the way” and still wish I could get a little more volume. This may have more to do with my laptop than the headphones, as desktop volume is OK – but lower volume range is noticeable on my laptop compared to other headsets in the same price range. The volume control for sound and microphone use the same volume wheel - with a rocker to switch the control from earphone to microphone. This takes some getting used to, although some may prefer having less wheels to fiddle with. There are also a few should pre-sets that can be quickly changed if you don't want to use your computer sound controls to customize the levels. Automatic cut-off is pretty quick – as long as you have some sound coming in you are OK, but if you have the headphones on, but are not actively listening, they will cut off after a few minutes. This is OK and certainly saves on battery discharge, the long run-time for each charge takes away much of the concern about running out of juice > and if there are situations where it is quiet for a while, but you need to be able to hear when sound resumes, it would be nice to be able to disable the “auto off” feature if desired to avoid having to hit the power button to re-start the headset. Not a deal breaker, just a suggestion. Style of the headset is definitely a gaming appearance with the contrasting colors and streamlined appearance. Construction seems rugged, and I don’t see any weak spots where the ear cups connect to the headset that might crack or break. The connection system is more of a “rail” than a hinge or swivel, and that appears to be a solid system that can stand some stretching and twisting. I’m not concerned about and weak spots in the construction. Battery life is exceptional – I can’t really say how long the battery will last on a charge, as I have used the headphones for “all day” connection to both desktop and laptop for gaming, and videos, and general “YouTubing” and have not had the battery run out yet. I use them all day, then charge overnight. Overall a pretty good value for this price range. The sound is acceptable, microphone is clear and audible, comfortable for long periods of play, and the battery life is exceptional.

Do not recommend. Not user friendly and broke within a few weeks.

Not the greatest quality mic it sounds cheap on my end and my friends

Absolute worst headset, hurts your head and will beep randomly

So far I am really enjoying this A20 Gen2 headset. 15 hours of battery life is respectable, though many wireless headsets these days boast 24 hour battery life. Still, at this price-point, 15 hours is a good value. The ear cups are soft and comfortable. They don't quite feel like memory foam, but it could just be a less dense memory foam. Either way the comfort is there. Controls are simple. On/Off, sound mode, volume wheel, and voice/game balance buttons are the only controls to worry about. Charging is via USB-C, though so far I have only been able to get it to charge with the included cable, and my high quality usb-c cables I use for my phone do not appear to charge this headset. The volume wheel has click indents, which is awesome. Free-spinning volume wheels often let you accidentally change volume without noticing. Overall very happy with the features, comforty, and sound quality of this budget-minded wireless headset.

The Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 for PlayStation 5, PlayStation 4, PC and Mac is a solid headset for your gaming needs. It works great with the PS4 as well as Mac and PC systems and should have no problems with the upcoming PS5. In reviewing this headset, I have some mixed feelings. In some areas, the headset does things very well, but in some other areas, I think it could improve a bit more. Setting up the headset to use with the PS4 was very easy. All I had to do was plug in the headset dongle into the USB port on the front of the PS4, power on the console and the headset, and I was ready to go. It is very easy to do. I even connected to a PC and Mac system and connectivity was just as easy. The dongle for this headset is bigger than some other dongles for headsets. This dongle comes out about 2-2.5 inches from the machine. Sticking out that far may not bother some, but it could be far enough to bump into accidentally. I mention this as something to be aware of. As for sound quality, the headset performs solidly. While this headset works great for gaming, I probably wouldn't use it for movies or music. Chat is great and clear although there is not a way on the headset to change the mix between the game audio and change audio. Also with the chat, you don't really hear yourself which may bother some. Gameplay sound is good but I did notice some white noise at the higher volume settings. There are also multiple EQ presets but it still felt like the upper frequency ranges were missing something. As for comfort, this headset gets an A. I wear glasses and using on the ear headsets usually causes problems for me after a while. This headset is really comfortable with glasses. I wore the headset for hours without feeling any pain from my glasses. While the headset fits securely, the earmuffs cushioning is soft enough to allow the ear pieces of the glasses to stay in place without discomfort. Perhaps my biggest concern with this headset is the durability. The headset is well built and looks very stylish. But the material is not thick and rigid. I keep wondering if I accidentally sat on the headset or bumped it if it would break. I may just be paranoid about this, but the plastic material is easily twisted. The materials are not thick either. This may be a trade off. Thicker materials would cause the headset to be heavier which could cause a gamer to become fatigued. But I just got the feeling that I could break the headset. In the end I really like this headset. The plusses far outweigh the minuses in my opinion. With the PS5 coming out soon, this should work very well for people looking to get a new headset for gaming. With the color design of the PS5, it should match nicely too. I would definitely recommend this headset to a friend.

I have the Astro A40s which is a really good headset. As good as they are, I really don't like wired headsets all that much so these A20's are the wireless, middle brother to the A40's. Sound is spot on as is the chat volume. The chat/volume slider is pretty similar to any other headset so just takes a sec to fine tune that piece. The controls for the headset are on the right ear which, odd as it sounds, takes a little while getting used to. Pretty much all the wireless headsets I've had, the controls were always on the left side so I'm used to that. Controls are pretty simple however the buttons click with nice responsive feedback. The headset charges via USB-C and the headset comes with a short charging cable. The fit of the headset is a bit off for me. The earcups, called me old fashioned, I prefer them to be leather or pleather. The microfiber fabric on these headsets is comfortable however it itches my ears if I play for a long time. The headband is a bit of an issue for me and those folks with big heads. Even with the earcups extended all the way, the headset feels tight on me. I wear a 7 3/8 fitted hat and this headset isn't tailored for those with large noggins. That said, it's a tight but comfortable feel. However, for long periods of time, it starts to get a bit itchy/uncomfortable for me. Overall, it's a quality headset. Sound is good, fit is good and battery life seems to be pretty good or on par with any other wireless headset.

It quit charging after a month of use and it never stayed charged while I was playing I always had to charge it.