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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 2018 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the A20 Gen 2 Wireless Gaming Headset's sound quality and comfort. Many appreciate the long battery life and wireless capabilities. Some customers have noted issues with the volume and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,018 reviews
  • Cons mentioned:
    Volume
    Best Buy Employee

    Rated 2 out of 5 stars

    Not worth the pricetag

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I had 2 main issues with these. The headphones say they connect to an astro software, but that software just tells me whether or not the headphones are connected. I can tell whether they are connected or not just by using my ears, so that software is pretty useless. I couldn't figure out how to change any of the settings or anything. Also, every time they connected, they defaulted to 50% volume. So I had to keep increasing the volume on the headphones, which was a little annoying. Neither of these are big things, but for the price of them, you can find much better headphones for the same or cheaper price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about the issues you've experienced with the Astro Gaming A20 headset, particularly with the software and volume defaults. We apologize for the inconvenience this has caused. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email: - Name: - Email Address: - Country: - Product Name: - Brief description of issue: Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says the sound is good and feels comfortable on his head. For the price these are good quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, thanks for the feedback! We're glad to hear your son finds the Astro A20 Gen 2 comfortable and delivers good sound quality.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first trying these out I was skeptical, played with the settings and sounds and I must say well worth it. I payed 100, I wouldn’t pay no more then that for a headset in general, but there are worth every penny. The best sounding and best looking for both console versions. No complaints you won’t be disappointed. These are perfect. I like the full on loud environment and it captures that. I was torn between these and the Sony branded but I’m glad I made this decision. The look of these are nice. I always brought cheap ones now I see what I’ve been missing. Would recommend and purchase another one if these broke can’t get any better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Love this Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Connectivity is a plus and sound is phenomenal. Easy to set up and nice construction.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel good around your ear. I don’t experience and discomfort unlike my orders. It does however irritate the top of my head where it rest at. The rubber it’s made of pulls my hair a bit. Overall 8/10 do recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed feedback on the A20 Gen 2 Headset's comfort, particularly regarding the fit around the ears. It's valuable to learn about the irritation experienced at the top of your head, and we're always looking to refine our designs for a better experience for all users. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Happy Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as gaming goes, great quality head set. Very comfortable, easy to use, clear sound. Great price point can't go wrong with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Xbox wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so much! We always had the one with the wire and it would always break. Awesome sound and it feels great on my head love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great value for the dollar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great for the price. Battery last a good while and charges very fast. Range is also great. Wish it would have come with dolby atmos but i just paid the extra fee and got it. Very comfortable. Mic is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, I can hear everything so clear. I'm sure there are better ones but for the price, these are just right. They match the white aesthetic. Use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Totally Worth It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. I can actually tell where the footsteps are coming from when I play Call of Duty

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio and it has last me so long i havent had no issues!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro A20 Gen 2! We're thrilled to hear that you've had such a positive experience with its audio quality and durability. Your satisfaction is our top priority.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really surprised me because over the ear headphones usually hurt my ears but these are very comfortable. The sound quality is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice and comfortable headset. I feel like sometimes the voice you can’t even hear.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying the Astro A20 Gen 2 Wireless Gaming Headset! The durability is definitely a plus, and it sounds like they're holding up great for your gaming sessions. Thanks for sharing your experience! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit over glasses!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for my PS4 gaming needs. I wear glasses and headphones usually hurt after extended use. But these feel great and the sound is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for kids, not adults

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the worst headsets I have ever tried. The main reason being is that the part that rests on top of your head is an odd shape. No one (at least that I know) has a head shaped in the form of a square besides Bob. The padding is fine, just just most of the headset rests on the top of your head and not evenly distributed around your head. Thus it puts a lot of pressure on the top leading to headaches. It also does not extend enough for adults, making the fit a bit tight. The earpads are great and the microphone picks up well. There are two buttons above and below a single wheel to control volume of voice and gameplay. For what it is, it works fine. Overall a 3-star because of comfort and oddly shaped headset. Will be returning for something else.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your feedback. We understand your frustration with the comfort of the A20 Gen 2 and are always working to improve our products. We'll take your comments into consideration for future designs. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable good quality good sound quality good for the amount.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the great feedback on the Astro A20 Gen 2! We're glad you find it comfortable, delivers good sound quality, and offers good value.

  • Rated 4 out of 5 stars

    Astros A20 head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great starter headset. My child has gone through two of these first one the mic gave out. I think its fair to say it might have been his fault. Only reason i gave it 4 start its because its the product is to flimsy and for 80 bucks the quality can be compatible to a much cheaper remote.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro Gaming A20 headset. We appreciate you taking the time to share your experience, especially about the durability. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A20 gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his upgraded Astro headset. Sound quality is great, it's comfortable and the mic works well. Overall a step up from his previous headset. You get what you pay for! Happy kid = happy mom

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, easily connects, great sound. I was skeptical about this brand because I had always used Stealth wireless headphones. An associate of Best Buy persuaded me to try these out and they did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    get a pair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is so clear. comfy headset recommend. easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love your Astro A20 Gen 2 headset! The clear sound and comfortable fit make it a fantastic choice. Enjoy your gaming experience!