Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.5 out of 5 stars with 1982 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfort. Many appreciate the advertised battery life and the convenience of its wireless capabilities. Some customers have noted concerns about the volume and the headband design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,982 reviews
  • Rated 4 out of 5 stars

    Short battery life

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great headset, other than short battery life

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A20 Gen 2. We appreciate your honesty about the battery life. While the A20 Gen 2 offers a solid 15+ hours of battery life, we understand that longer battery life is always desirable.

  • Rated 4 out of 5 stars

    Solid gaming headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap price they are great for gaming. Honestly easier to use and less issues than the Astro a-40’s and a-50’

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! Thanks for letting us know you found a great pair of gaming headphones at a fantastic price. It sounds like they're even easier to use and more reliable than your previous Astros – that's a win! We appreciate you sharing your experience.

  • Rated 4 out of 5 stars

    Good for the money for cross platform

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price when needing something for multiple platforms. My last pair of A20s lasted for a few years before the volume knob stopped working properly. It would be nice to have better audio response and a flex mic, but it’s a very good buy for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for the headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Very useful and my fiancé loves it! Thank you! Customer service always top as well!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! While Astro Gaming is part of the Logitech family, the A20 Gen 2 is actually one of their own headsets. Glad to hear your fiancé is loving it, though! Astro makes great products.

  • Rated 5 out of 5 stars

    I heard what ya said

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that I get on line and debate, though now I can. This semi noise cancelling headset is wireless Bluetooth, with mic and flip up muting(easy enough in game play).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset gave many connection issues and poor mic quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused. Thank you for sharing your feedback regarding the Astro Gaming A20 Gen 2 Wireless Over-the-Ear Gaming Headset and the connection and mic quality issues you experienced. We’ll take this into account to improve product performance and reliability. Logitech

  • Rated 2 out of 5 stars

    Does not include the transmiter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset doesnt come with the usb transmiter, you need the transmiter to be able to use it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that your Astro Gaming headset did not include the USB transmitter. This is certainly not the experience we want our customers to have. We recommend contacting BestBuy for a replacement. Logitech

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and easy to hook up and get going out of the box. Feels a bit flimsy when taking the headset on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. This was the first priduct of this brand i have ever bought. I enjoy the product so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your excellent review of the Astro A20 Gen 2! We're thrilled you're enjoying your first Astro product. We're always here to assist you if you have any questions.

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stay with Astros i use the same one for my ps5 and never lets me down

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We love to hear it! The Astro A20 Gen 2's versatility for PS5 and other consoles is a big selling point, and we're glad yours continues to deliver. Thanks for being a loyal Astro customer!

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. This is his 2nd one. The other one still works he broke the band by stepping on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Good for when I do not want to take my wired headset on travels.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the feedback on the Astro A20 Gen 2 headset! We appreciate you calling it decent, especially for travel. While it might not be your primary headset, it's great to know it's a reliable option for on-the-go use.

  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great headset to use. Never had any problems with connection at all.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Glad to hear you're enjoying the Astro A20 Gen 2! While Astro is a separate company from Logitech, it's always nice to hear gamers appreciate well-made headsets.

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Astro A20

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Sound in very good. The headphones have a button to adjust sound tone. Kind of like a trebble and bass adjustment. Cons - They did not fit. I got a pressure point on the top of my head. I was hoping that it would take a while to adjust to the headphones. After a week - yes I play every night , I took them back.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that and we apologize for the inconvenience caused. We will be sure to pass on your feedback to the right team. Thanks for your feedback!

  • Rated 5 out of 5 stars

    The One

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big gamer, but when I am ready to play I expect quick and flawless connectivity. I have use the "Turtles" for many years and have been frustrated. I have found the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, excellent headphones 100% recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Astro A20 Gen 2 headphones have exceeded your expectations! Your positive feedback is greatly appreciated. Thank you for choosing Astro Gaming.

  • Rated 5 out of 5 stars

    Awesome visit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted with a smile by the gentleman at the front door. I did have a question about the product for my son and a very nice man did not hesitate to assist me. I did not even ask him! great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as long as you’re within 10 feet of the console. Otherwise it gets choppy. Astro is my favorite headset brand and if need be I’ll buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had one that the mic didn’t bend which broke after only one month. This one bends and my son loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my sister and she loved it. I just might get one for myself too! great headset

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the A20 Gen 2 headset. We're glad your sister loved it! If you're thinking about getting one for yourself, we recommend it. It's a great headset.