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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 2018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the amazing sound quality and comfort of the product, along with its long battery life and wireless convenience. Many also find it lightweight and a good value for the price. However, some users have experienced issues with the default volume setting and compatibility, especially with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,018 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Magic Ron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset , but the strap on the top of the headset is rubber and it really hurts the top of your head after seeing it for 20 mins

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid-level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Xbox, not the best with PC - made a high pitched hissing noise in the background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This headset was a great wireless upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset for xbox and it has worked great so far. I personally love how it allows you to install firmware update via laptop or desktop. PERFECT for me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Price of convenience in a poor performer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox headsets are just quite pathetic devices these days. I’d like to say “you get what you pay for” but the real truth is that you are paying for convenience. The quality is remotely close to the asking price. If you want to (or want your kid to) have a great headset experience, invest in a VMODA Boom pro (30$) and a Phillips SHP9500s headphone (80$) and enjoy a level of audio fidelity and clear speaking you never imagined possible.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Cool

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] ..................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset one downside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset ! Only issue is game chat doesn’t work with this headset, adjusted every setting still no game chat sound party chat works fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the headset's overall quality. We're sorry to hear you're experiencing issues specifically with the game chat function despite adjusting the settings. We understand how frustrating it is when a key feature isn't working as expected. Logitech

  • Rated 4 out of 5 stars

    Ok item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was and ok items I don’t know if my son did not know how to plug them in right I don’t know what happened but it was too much of a headphones for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so good at blocking out noise I would definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS BETTER THAN MY OLD ONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works better than my old one plus it's energy efficient. Shuts off when not in use so I can use it for later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go To’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, but I absolutely need a warranty - break / go faulty super easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my son and grandson put a lot of time on these

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We love creating products that families can enjoy together. The A20 Gen 2's wireless design and long battery life make them perfect for extended gaming sessions.

  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Astro headsets….always had problems with the wired ones cord in earlier purchases. Love the wireless, quality of sound, ease of use….all great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy steelseries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but blazing hot ears! Returned these for a steelseries set of Arctis 7x and won’t own anything except steelseries ever again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my youngest daughters fiancé. He asked for it and we got it for him. He was pleased. I have no other knowledge of this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and customer service. Very helpful and easy to check items and buy, pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loved it. Ask for it every year for thier birthdays! Recommend for that easy quick gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good heaphones! Just a little too big for me lol!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the feedback on the Astro A20 Gen 2! We appreciate you letting us know the sound quality is good. It is definitely helpful to know that they might fit a bit large for some users.

  • Rated 5 out of 5 stars

    my new headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and arrived before expected date and would recomend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled you're enjoying the Astro A20 Gen 2 Wireless Headset and it arrived early. Thanks for recommending it to others!

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset like it a lot and good customer support

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad you enjoy the Astro A20 Gen 2 and the customer support! Both are important factors, especially for headsets.

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the same exact pair for xbox ill never use anything but astros

    I would recommend this to a friend