Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 2018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the A20 Gen 2 Wireless Gaming Headset's sound quality and comfort. Many appreciate the long battery life and wireless capabilities. Some customers have noted issues with the volume and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,018 reviews
  • Rated 5 out of 5 stars

    MY SON LOVES THESE!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my son and my boyfriend's son 2 years ago and they still use them and they still work like new!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing such wonderful feedback on the Astro Gaming A20 Gen 2! We’re thrilled to know your sons have enjoyed them for years and that the headsets still perform like new. Your satisfaction truly means a lot to us! Logitech

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility, Volume

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! User friendly, glasses friendly, exceptional sound the only downside with these headphones are i can’t adjust the volume settings within the Xbox I can only do it with the buttons on the headset itself and I also can’t connect it to the command center on my pc because Astro does not support this gen 2 headset yet so I can’t see if I need to update the firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Nice, worth the buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice!! My son is really enjoying them! They are holding up great! Good sound!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sound quality is one of the best on the market for the price. Holds a charge for hours. Mic quality is superb.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We greatly appreciate you taking the time to share your detailed feedback. Knowing that the Astro Gaming A20 Gen 2 Headset is exceeding your expectations in sound quality, battery life, and mic performance is what we aim for! Logitech

  • Pros mentioned:
    Wireless
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good headphones, but does not fit everyone

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A20 headphones are a good entry level headphone. In the box are the headphones, USB dongle, and USB-C charging cable.  Out of the box the headset looks unique with a blocky, almost retro, aspect to the ear cups and headband.  The mic is on the left side and flips up to mute, meaning you can get it out of the way when not needed.  On the right ear is the power, volume and EQ selection button, as well as the USB port.  Getting started is easy, the headphones connected seamlessly with both my laptop and my PS4.  My favorite aspect of these headphones is the distance from the device.  I can freely move about the room and downstairs without losing connectivity.   Unfortunately, these headphones did not fit me well.  I have an oval shaped head so the flat band hurt the top of my head.  See attached photo for a design comparison of my favorite headphones versus these.  The ear cuffs are on a slider versus a click/notch system so I found it difficult to get the sizing correct.  I can wear them for no more than two hours before my head hurts.  The fabric ear cuffs get warm after time as well and do not have the level of padding to provide long term wearability.  Lastly, I'm left handed, so when using the USB cable it is in the way since the computer is on my left.  I found the sound to be ok. The range was there, however soft nuances in games were not clear and the ends of the sound range were not crisp.  For computer tasks such as meetings these were fine, however lacked a high level of background noise cancelling that I have come to expect with anything over the $100 price point.  Overall, if you know you like this type of fit, then these are fine, otherwise they may not be comfortable for long term wear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than my last headset I can hear clearly and the battery lasts forever

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s great to know our product is meeting your expectations. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset for xbox S gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the sound and quality of this item. Fits great on your head and great design

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great in them and they fit good on my large head.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Not the Astro's you know...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Astro headsets. I have the A40 TR's (previous gen before the current) on my Gaming PC and the A50 (current gen) on my PS4 Pro. I've also owned several other Astro's in the past. They are, without a doubt, some of my favorite gaming cans. Now, a while back, Logitech bought Astro, but kept the Astro branding. That's finally starting to show and I'm beginning to feel the lower quality is starting to kick in... Let me explain. As my current gen A50 wireless cans are what I've been using on my PS4 Pro, I may be a little spoiled by them. I love those headphones. I have a small hearing disability and the volume can get LOUD, while keeping it's superb quality. I listen to it at between 1/2 to 3/4 of the max volume, depending on the game and it's comfortable enough for me. I've always kept the firmware updated on them (I hook it to my PC and check every few months) and have never had any issues. There's a reason I'm prefacing the review of these A20's with this. And yes, I know you cannot fairly compare the A20's to their flagship A50's. But there are some elements and differences I'd like to discuss. Now, with the PS5 and Xbox Series X coming around the corner, my A50's will require an HDMI Adapter from Astro, if I want to keep it fully functional - this has a built-in optical input on it, so you can still use the game/voice balance feature. But, here's the problem - that adapter is only HDMI 2.0b...NOT HDMI 2.1. I want to be able to take advantage of HDMI 2.1 when I can and do not want any "bottlenecks", so to speak. I'm using the new LG CX TV and it is ready to go with FreeSync Premium and all the other features. I'm rocking the Samsung Q90R Soundbar as well, but I'm running everything via e-Arc. So, when I seen these A20's, I thought it would simplify my setup and I could just move my A50's to my Gaming PC and take the A40's and use them on my daughter's PC. Now, for the biggest selling point of this headset - you can buy the USB transmitter for the other system and can use one headset for both systems. While my A20's (for PS4/PS5) were being shipped, I went ahead and ordered the Xbox USB transmitter, just so I'd have it for when I got my Series X. When I got my A20's, I was so ecstatic. I couldn't wait - the packaging was so nice. I tore into them and put them on charge immediately. They were not fully charged out of the box, so it took a few hours to get fully charged. All that was included inside was the Headset, the USB Transmitter, the USB-C (nice!) charging cable and a quick-start guide. Ok, they're charged. First thing I do, as with any new gadget/device, is to check for a Firmware update. So, I put the Transmitter in my PC and verify it's on PC mode (a white light). Fire up the Astro Command center and...they're not detected. Ok, odd. So, I figure you have to hook them up via the USB cable. I plug them in (while leaving the Transmitter in as well) and ...no-go. I spent about 20 minutes trying to get it recognized. Counting it as a loss, I e-mail Astro and then plug them into my PS4 Pro. Tap the button to switch to PS4 mode (a blue light) and everything connects and is defaulted correctly. I put them on, change the Audio from "Chat Only" to "All Audio", like normal and...no audio. Looking at the side of the cans. the volume wheel is labeled "Voice" and "Game". I have it all the way over to the Game side and there's nothing. After about 15 minutes of troubleshooting, rotate the wheel all the way to the Voice side and I have audio. But it's not very loud. I keep scrolling and welp, looks like this is about as loud as they get... Slightly disappointed at the overall volume (I was playing Shadow of War at the time), I discover that the blue wheel controls the volume and that the "Game" and "Voice" are actual BUTTONS and not just indicators on which way to scroll the wheel, as they are on other Astro headsets. Please note: The Voice and Game balance buttons do NOT work on PS4/PS5. These only work on PC and Xbox systems. I change games to Nioh 2. The Darkness in the Capital DLC just came out and I'm working my way through it. The audio on Nioh 2 is a bit louder than it was on Shadow of War. So, I've got the volume wheel maxed as far as the audio will go. At max, the volume is about where it is on my A50's at 1/2 - 3/4 of the way. So, I'm slightly disappointed in how loud these get. I was hoping there would be a firmware update to possibly increase this. Speaking of - I did get a reply from Astro. The A20's do not yet currently have an update and is not compatible at this time with their Command Center software. They are working on updates, however. But who knows when this will go live. Astro also said that these would fully support the Tempest audio engine of the PS5 - which I thought was weird because Sony will not allow any 3rd party headsets to use Surround Sound via USB. This is limited to only their 1st party headsets. Hopefully, this will change soon. I also wanted to touch base on how they feel and comfort and go over the audio quality. Now, for the price, I don't expect them to feel as premium as my A50's. Which is fine. The A20's are super light-weight and feel great on, but my biggest issue is they just feel stiff. The ear cups do NOT rotate. At all. This would be my biggest caveat with them. As for audio quality, outside of the overall volume, they do sound a bit hollow and "tinny", compared to my other Astro's or even other brands of gaming cans I own. Maybe a firmware update will help, but I'm basing my review on the out-of-box experience, since that's not currently available. Being a bit disappointed, I cancelled my Xbox USB Transmitter. They'd been on order for over a week at this point, never billed and never shipped. So, I'm gonna move these over to the "spare" headset category for my wife and daughter to use on the PS4 in the front room. I'll remain on the search for a better pair of PS5/Xbox headphones. Conclusion: These will be the first pair of Astro's where I give less than 5 stars. I'm going with 3 out of 5 stars for these due to the max volume level, quality of audio and the general "stiffness" of them. I'll continue to look elsewhere for some gaming cans that better fit my needs and expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The BEST

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever had. Comfort. Sound quality. Battery life. Range. The best.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the exceptional comfort, immersive sound quality, impressive battery life, and reliable range. At Logitech, we strive to create premium audio experiences that enhance gameplay and elevate entertainment. Logitech

  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Best gaming headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones! This is my second pair of A20’s. They are so comfortable after hours of gaming my ears don’t hurt like they did with other headphones. Sound quality is great. Love that they are wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair.I love them.The charge lasts forever.The sound quality is good.The mic quality is good overall very satisfied with these headphones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your Astro Gaming A20 Gen 2 headphones! It's fantastic to know you're happy with the long battery life, sound quality, and mic performance. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and the sound quality is great. Worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A20

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. When playing COD I can hear where the enemies are. Super comfortable as well. Has to be usb-a to usb-c charger to charge.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech Astro A20 Gen 2 Wireless Gaming Headset. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Title*

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Very easy setup. Even fits comfortably on my large head

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Best quality for the price

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is there along with comfortability. Can be used wirelessly or connected. These can also be used while charging. 10/10 would buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're glad you're enjoying the versatility and comfort of the A20 Gen 2. The ability to switch between wired and wireless modes is a great feature for gamers on the go. Thanks for sharing your experience!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and fits very comfortably. Super light.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Astro Gaming - A20 Gen 2! We're delighted to hear you're enjoying the great audio, comfortable fit, and lightweight design. We appreciate you choosing us. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good audio. It is comfortable to wear unlike some other cheaper headsets

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your satisfaction is our success. Thanks for letting us know how much you’re enjoying your Logitech device! Logitech

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Expensive but if you game a lot its well worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace the "playstation" brand one I had before. These are some very premium headphones. I plugged the usb adapter strait into my ps4, turned them on and they instantly worked with great sound quality. I play a lot of COD and these head phones are a god send. The sound is so crisp and clean and the volume wheel on the side instead of buttons is so intuitive. I don't have to fumble around trying to click an up or down button to change it anymore. The other really neat thing is to turn the mic off all you have to do is flip the mic up, its that easy. Again, no fumbling around trying to find the button. The ear muffs are quite comfortable, I typically play for an hour or more per session and have no fatigue what so ever. I can't speak to the battery life because I put them on the included usb charger after each use. This to me was worth the 120 I paid, the packaging was nice and neat, and it worked flawlessly right out of the box. This instantly improved my gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great bang for ur buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset for the price, comfortable even after 2hrs you pretty much forget you have them on and sound quality is really good for the price. Not to mention the battery life is amazing

    I would recommend this to a friend