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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.5 out of 5 stars with 1983 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfort. Many appreciate the advertised battery life and the convenience of its wireless capabilities. Some customers have noted concerns about the volume and the headband design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,983 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    PS4 Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves using this headset. Keeps anyone around while he’s playing happy to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HEADPHONES ARE AMAZING THEY DONT FEEL LIKE THEY ARE ON MY HEAD AT MOST TIMES

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first head set and I am enjoying it. Love how you can hear footsteps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for a less price headset. It'll do the job until I can replace my old pair.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for your feedback! Your review means a lot to us and lets us know we’re on the right track!

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst Astro product possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect with the App, the hard reset won't work, the mic suddenly is mute and has an issue I can't seem to fix and support now that Astro was bought by Logitech is now no longer possible. Sound is mediocre at best, battery life is okay.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 2 out of 5 stars

    Broken USB piece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. However the usb that inputs into xbox broke off. Is it possible to replace this part or do I need all new headphones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A20 Gen 2 Wireless Gaming Headset. We apologize for the broken USB part. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headset for casual gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable on my ears, feels like I’m being hugged by a cloud

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels nice but the setup on pc and the sounds my wife was not satisfied

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Headset for the Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an Astro headset is ok, wireless dongle is not the greatest as it cuts in and out. Save your money if you are looking for a decent headset and upgrade to the A40s.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meeeh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking about trading these bad boys in for a wired version. The signal has trouble linking up sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvements over gen 1. Still have a cheap feel to them. USB dongle should be able to default to PC mode when plugged in instead of always manually switching.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really confortable even after playing for a couple of hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are auper nice. Foot steps sound nice and loud. Love them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset, there's just better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with them in particular, the A50's are just a lot better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your time or money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible and had to return without question and ended up finding a better option

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear the Astro Gaming - A20 Gen 2 Wireless Gaming Headset didn't meet your expectations. We want to help resolve this. Please email us at socialcare@logitech.com with your details so our team can investigate further. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Video games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great works Well easy to use and easy to stored

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great gaming headset for the Xbox or PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 for Xbox Series X|S, Xbox One, PC and Mac - White/Green The Astro A50 might be all the wireless headphone any gamer needs for use with their Xbox or PC. They have a very pleasing and balanced sound and are very comfortable to wear. To me those are the two most important things I judge any headphone must have. The boom mic is very flexible and was very well received by my friends during multiplayer gaming and they can be a critical bunch. The controls on the right ear were easy to reach and simple to use. I had no problem getting over 10+ hours of battery life. The headphone is lite, has a good amount of padding for the ears and they never got hot. I am a bit mixed about the green and white color scheme but that is intended to match the Xbox colors. I can easily give them a pass for that since they are so comfortable that you really can forget you have them on. I am also very glad they used a USB C connector for the charging. This just makes plugging them in to the USB so much easier than the older micro USB connector. Do note this headphone is wireless only and does not support a wired connection. I had no issues with the wireless range and never had any connection issues. Setting this headphone up was a simple plug and play process right out of the box and they were ready to go. I find it very hard to find fault with the A20. They just do what you want without any fuss at all. If I had one issue it would be the plastic build. But this helps to contribute to the lightweight so it's a trade off that is worth it. But even there you don’t get the creaky sound that some other headphones suffer. I am very much looking forward to using this headphone on the new Xbox console when it becomes available in the coming weeks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear part is too big. Constantly disconnects from the transmitter.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the A20 Gen 2. We're sorry to hear that the ear cup size is uncomfortable for you and that you're experiencing connection issues with the transmitter. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Logictech Bought Astros

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of astros thats were not top notch quality, first of all the sound is not loud at all second of all the most uncomfortable headset I’ve ever used literally gave me a headache on the top center of my head After using for more than five minutes, after doing some research these are the newer GEN Astros And I found out that Logitech bought Astros and kept the brand as Astros and that pretty much sums up all you should need to know logitech is a mouse and keyboard company not a sound quailty company so the headset is a one out of five starts simply terrible for the price and it is sad because Astros are supposed to be the top tier top of the market headset if you are going to purchase a pair of Astros make sure their original 2018 and prior Because those were the original Astros not logitech Astros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please save your money and buy a different headset. The headset works just fine, but is the most uncomfortable headset I've ever owned. The way it sits on the ears and the pressure on the head makes them almost unbearable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.