Customer Ratings & Reviews

I love the headphones. My only downfall was that my PS5 doesn’t switch to the headphones automatically. I have to manually switch it.

Bought for my grandson who games...his friends told him to go back to his old headset... Said his speech was difficult to understand

Broke way too quick and the sound isnt the best. Honestly better to just pay a little more for something better.

Don’t buy Astros for anything other than Console and there’s better options. Matter fact don’t ever buy Astros

I have the older A20’s and this headsets sound was worse. Not sure I recommend you buy these

Poor volume and cheap quality. I would not reccomend.

This review is only based on opening the box and charging the headset for the first time. I have not used it. This is only a review on the company and first impressions. 1) where are the setup instructions? The paper that comes with it is extremely vague and misses a million steps I had to find in a youtube video. 2) i plugged the headset into a power supply and no lights come on telling you anything is happening. 3) you have to push buttons on the adapter to choose xbox mode...that would have been lovely to know but that's nowhere in the literature shipped in the box. 4) there are no explanations on any of the audio modes in any papers that come in the box. 5) the only way to update the firmware is to use a PC.

They are good headphones but you have to reset them often to work it’s like they become in synced by themselves.

Bought as a gift for my brother he plays cod on ls4 says it’s okay but can’t hear the others talk really well

Had the previous model for my Xbox 1 and they worked great. These for some reason are complete garbage, I set them up and they actually play the sound through the headphones maybe 20% of the time. When you turn the headphones on you have to sit there and hold the button and it’s super delayed. Will likely have to spend the money on a different set of headphones.

Didn't fit my head, went with the PS5 headset. Sound on the A20 was meh compared to anything else.

Item came broken, I returned product to best buy and they sent them back to me with no refund or explanation as to why refund wasn't granted; poor product and even poorer customer service! Will not be making purchases with best buy in the future.

upgrading from Astros A10 and i just wasn’t satisfied with this headset. Coming from PS4 to the PS5 and with all the sound upgrades the PS5 have, the Astros A20 just didn’t deliver what i was hoping to get from them. So i returned it and got the SteelSeries 7P, a headset that i highly recommended if you are looking to getting a good quality headset under $200

Overall I believe it’s a good product however the one I purchased was defective and wouldn’t charge

Unless your head is petite this is not going to be comfortable on your head, it does not expand far. I also don't like that like the turtle beach headsets where you have 2 buttons one to adjust the sound of the game and the other button adjusts the sound of the chats going on while gaming, this headset you have only one button that adjust both game sound and chats sound and is difficult to find the perfect medium even if you but the button in the middle the sound is horrible. I was very disappointed because I spent enough money on this item. I advice you to stick to turtle beach products. I was thinking spending money I would be happy apparently not. I will stick with what I know and go back to turtle beach. I am now stuck with this headset and it will collect dust because I am not going to use it. Best buy won't take it back.

The volume is super low, can barely hear anything at all. No adjustment at all on the fit of the headset. Not worth $100 in any way, it's a $30 - $40 value at most. Do not waste your money.

Its alrighy makes a weird buzzing noise. Everyonce in a while other than that its not bad.

Would like blue even if I use Xbox but only works on ps4/5

The Astro Gaming A20 headset is an overall solid product, marred perhaps only by the large size of the USB dongle. The headset is lightweight and comfortable for extended wearing, which is a major plus. Battery life is pretty solid and the charging time isn't excessive--it never felt like charging was a constant chore. The sound quality for this stereo headset was very good, and the mic quality (and the mic does do raise to mute like others) was clear. The USB dongle which enables wireless support is both good and bad. It's good because wireless is easier and this also enables it to be used with a wider variety of devices--Xbox/PC/etc.. However, it does seem rather large, so you do need to account for clearance, especially if on an older Xbox One with the side USB port. I don't expect the nano-sized adapters that some use as a unified keyboard/mouse, but something a little smaller would have been nice. On the upside, you're less likely to lose it though. Overall, it's a good product--wireless works well and without any setup difficulty at all, sound and mic quality are good, and battery life/charging time are more than adequate. The future proofing with support for the upcoming Xbox is nice, too.

The USB broke within the first 24 hrs of owning the headset