Customer Ratings & Reviews
- Model:
- 939-001882
- |
- SKU:
- 6423471
Customer reviews
Rating 4.5 out of 5 stars with 2018 reviews
(2,018 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the amazing sound quality and comfort of the product, along with its long battery life and wireless convenience. Many also find it lightweight and a good value for the price. However, some users have experienced issues with the default volume setting and compatibility, especially with PCs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Good headset for casual gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable on my ears, feels like I’m being hugged by a cloud
I would recommend this to a friend - Pros mentioned:Battery life
Rated 1 out of 5 stars
Worst Astro product possible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect with the App, the hard reset won't work, the mic suddenly is mute and has an issue I can't seem to fix and support now that Astro was bought by Logitech is now no longer possible. Sound is mediocre at best, battery life is okay.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 3 out of 5 stars
Meeeh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thinking about trading these bad boys in for a wired version. The signal has trouble linking up sometimes.
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Awesome headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really confortable even after playing for a couple of hours.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are auper nice. Foot steps sound nice and loud. Love them!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
A great gaming headset for the Xbox or PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 for Xbox Series X|S, Xbox One, PC and Mac - White/Green The Astro A50 might be all the wireless headphone any gamer needs for use with their Xbox or PC. They have a very pleasing and balanced sound and are very comfortable to wear. To me those are the two most important things I judge any headphone must have. The boom mic is very flexible and was very well received by my friends during multiplayer gaming and they can be a critical bunch. The controls on the right ear were easy to reach and simple to use. I had no problem getting over 10+ hours of battery life. The headphone is lite, has a good amount of padding for the ears and they never got hot. I am a bit mixed about the green and white color scheme but that is intended to match the Xbox colors. I can easily give them a pass for that since they are so comfortable that you really can forget you have them on. I am also very glad they used a USB C connector for the charging. This just makes plugging them in to the USB so much easier than the older micro USB connector. Do note this headphone is wireless only and does not support a wired connection. I had no issues with the wireless range and never had any connection issues. Setting this headphone up was a simple plug and play process right out of the box and they were ready to go. I find it very hard to find fault with the A20. They just do what you want without any fuss at all. If I had one issue it would be the plastic build. But this helps to contribute to the lightweight so it's a trade off that is worth it. But even there you don’t get the creaky sound that some other headphones suffer. I am very much looking forward to using this headphone on the new Xbox console when it becomes available in the coming weeks.
I would recommend this to a friend Rated 3 out of 5 stars
It was okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels nice but the setup on pc and the sounds my wife was not satisfied
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Video games
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great works Well easy to use and easy to stored
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
I would recommend this to a friend Rated 3 out of 5 stars
Good headset, there's just better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with them in particular, the A50's are just a lot better.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
I would recommend this to a friendRated 1 out of 5 stars
Interference sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get a crazy interference when using this on PC. Got so annoying I gave it away after stopping use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that the Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue.
Rated 1 out of 5 stars
Logictech Bought Astros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of astros thats were not top notch quality, first of all the sound is not loud at all second of all the most uncomfortable headset I’ve ever used literally gave me a headache on the top center of my head After using for more than five minutes, after doing some research these are the newer GEN Astros And I found out that Logitech bought Astros and kept the brand as Astros and that pretty much sums up all you should need to know logitech is a mouse and keyboard company not a sound quailty company so the headset is a one out of five starts simply terrible for the price and it is sad because Astros are supposed to be the top tier top of the market headset if you are going to purchase a pair of Astros make sure their original 2018 and prior Because those were the original Astros not logitech Astros
No, I would not recommend this to a friendRated 3 out of 5 stars
Great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones. My only downfall was that my PS5 doesn’t switch to the headphones automatically. I have to manually switch it.
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
I would recommend this to a friendRated 3 out of 5 stars
Okay headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my grandson who games...his friends told him to go back to his old headset... Said his speech was difficult to understand
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Rechargeable and wireless
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro Gaming - A20 Wireless Stereo Gaming Headset Gen 2 The Astro Gaming A20 Wireless headset works with the Xbox, PC and Mac. It offers a great convenience being wireless. Easy to charge- It includes a micro-USB you just plug in to the headset. The rechargeable battery may take up to 4 hours to fully charge, but the run time is very long, up to 15 hours. Good sound- The conversations and music played are clear and crisp. It's comparable to my other gaming headsets or Airpods. However, the sound and voice do cut out pretty often. The voice will cut out more than the sound when in "party" mode. It happens a few times an hour, for a couple seconds each time. The mircophone is retractable and has a mute option. Easy to use- Hold down the button for a couple seconds and it will turn on and automatically connect. It boasts a 50' connectivity. It works roughly that distance away but cuts out more. Controls- there's a scroll button to control volume on the headset. There's also a button that I can only describe as a teeter totter to control the party volume. You push up on the one half to increase and the down on the other side to lower it. Looks good- the white and green design looks attractive. The quality is ok. It feels normal though I'm not sure how durable it is. Comfortable- the ear pads fit nice. The headset is adjustable to fit over any size head. The Bluetooth connectivity is something that needs to be improved. Having the sound cutout is somewhat annoying during games and conversations, especially because I'm not aware of when it even happens. But I like the combination of wireless and rechargeable battery in a headset.
I would recommend this to a friend Rated 2 out of 5 stars
Broken USB piece
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. However the usb that inputs into xbox broke off. Is it possible to replace this part or do I need all new headphones
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the A20 Gen 2 Wireless Gaming Headset. We apologize for the broken USB part. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please save your money and buy a different headset. The headset works just fine, but is the most uncomfortable headset I've ever owned. The way it sits on the ears and the pressure on the head makes them almost unbearable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 3 out of 5 stars
Not great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the older A20’s and this headsets sound was worse. Not sure I recommend you buy these
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
I would recommend this to a friendRated 3 out of 5 stars
They are good tho
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good headphones but you have to reset them often to work it’s like they become in synced by themselves.
I would recommend this to a friendRated 3 out of 5 stars
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my brother he plays cod on ls4 says it’s okay but can’t hear the others talk really well
This review is from Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
No instructions. No explanations. Figure it out yo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is only based on opening the box and charging the headset for the first time. I have not used it. This is only a review on the company and first impressions. 1) where are the setup instructions? The paper that comes with it is extremely vague and misses a million steps I had to find in a youtube video. 2) i plugged the headset into a power supply and no lights come on telling you anything is happening. 3) you have to push buttons on the adapter to choose xbox mode...that would have been lovely to know but that's nowhere in the literature shipped in the box. 4) there are no explanations on any of the audio modes in any papers that come in the box. 5) the only way to update the firmware is to use a PC.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the lack of clear instructions and information provided with the Astro A20 headset. We understand that having proper setup instructions and explanations is crucial to ensuring a smooth and hassle-free experience. We appreciate your feedback and will take it into consideration in the future. Should you need any further assistance or have any questions, please don't hesitate to reach out to our customer support team.











