Customer Ratings & Reviews

I bought this as a Christmas gift for my son. Right now he uses Xbox one. This headset is compatible for Xbox and series x. Our experience with this is not good. Not reliable and no real instructions of how to set it up. For an expensive head set I expected more. The microphone goes on and off. Also mics quality is not good.

Had to be replaced with another headset due to failure of boom microphone.

I tried to get these to work for days and I am done with them. I never posted a bad review but this one is just to much. Hopefully someone else can do better with them. Does not seem to like pcs

It worked great at first qbd then didnt charge shortly after

Works great for PlayStation 5 not a bad price for what they are

I wouldn’t purchase this again. It has a lot of connections issues.

works good but quality not so much, expect better!

Not great quality for the price but still good and easy to set up.

The only reason I'm giving this headset a 1 star is because I can't give it zero. This is by far the WORST GAMIJG HEADSET I've ever bought! The build quality reminds me of a Fisher-Price toy. The chat/game wheel doesn't change the volume between chat and my games. It just turns up the volume. The headset speakers would crackle and squeak whenever no sound was being played thru them. And turning them on this morning, they now just play a high pitch whining tone that doesn't stop. Either Astro needs to step their game up or Best Buy needs to stop selling their stuff until they do.

Have a one star because while they are comfortable over the ears, the sound is not loud at all. Turned volume up and isn’t very loud.

super light and kinda crappy build, and friends complain that the mic is low quality, the only cool thing is being able to change the EQ

The headband is so uncomfortable, you can feel the headset on your head pressing from the top, the ear cops are very comfy but there is no padding or nothing on the head band just rubber material.

Over priced. The sound quality is not good at all.

The design of the gen2 A20 is pretty nice, with it's flexible shell, adjustable head straps, and drop down mic. The head strap has ample cushion under it, making it feel virtually unnoticeable.  The mic is slightly bendable, to be able to move it closer, or further away from your mouth. When the mic is completely turned up, it activates the mute function. The mic only needs to be turned slightly downward to unmute the headset, leaving you more option in positioning the mic during use. The A20 headset is surround sound capable including Dolby Atmos and windows Sonic 3D spatial audio.Which version of surround sound used, will be depicted by the console or device the headset is connected to. The surround sound is actually very precise and easy to distinguish distance and direction in games. I used all three of the preset EQ modes and ended up sticking with the first mode, the "Astro" preset. It seemed to be the best at detecting incoming enemies. All the sounds were very clear, and realistic. I really appreciate how Astro made this setting by removing overwhelming loud sounds which become annoying over long periods of time , and kept the mid range audio to make everything still very distinguishable. The 40 mm driver specs: Sensitivity: 100 dB SPL 1kHz @ 1mW Nominal impedance: 32 Ohm Total harmonic distortion: < 3% (20 Hz - 10 kHz)   Astro pre-set EQ modes: ASTRO Best mode for all gamers – Audio V2 provides a neutral, smooth sound and has an extended frequency range for detailed, true-to-life soundscapes. It exists of non-fatiguing highs, clear mids and distortion-free bass creating well balanced audio overall. STUDIO For music and movies. Neutral for accuracy across a range of media usages. PRO Ideal for streamers and pro gamers. Tuned towards mids and highs for precise details. Optimizes surround sound performance with lower bass levels, to keep everything clear. I really like how the ear cuffs are made of a very porous material, so that your ears can keep ventilated, which not only keeps them cooler, but also reduces the audio impact that some of the rubber ear cuffs create, as they trap all the air and sound in, to only vent in your ear. Not only does that hurt my ears, it makes for a very uncomfortable experience overall, in which I can only wear those types of headsets for very short periods. To continue with the idea of comfort,  Astro even made the headset itself out of a lightweight yet durable plastic. The headset weighs less than a pound, at about 11 ounces, and is very comfortable to wear all day. The ear cuffs are so soft, they are even comfortable while wearing glasses.  The A20 Gen 2 also has a 15hour battery life, which actually makes it possible to game all day. If left unattended, the headset will auto shut off in 10 minutes. And yes, the headset can be charged and used at the same time. It typically takes between 3 to 5 hours to charge.   The power button, and EQ button are on the back of the right ear cuff, above the volume dial. Everything is nicely spaced, making it easier to distinguish between the buttons. Directly above and below the volume dial are the chat mixer buttons to adjust the volumes between game audio and chat audio, however please keep in mind that the PS4 only supports this option through an optical audio port. Seeing as this headset is wireless, and has no way to connect to an optical cable, that feature is not usable on the PS4. If you press the buttons, while connected to the PS4, they will just work kind of like the master volume control dial, effecting chat and game audio, at the same time. -- So now you might be wondering why these buttons are even on this headset, well it's because of the PC and Xbox. Both of these can take advantage of this feature. Which kind of leads me to the next best thing about this headset. This headset as you know can be used with any PC, but for an additional twenty dollars, you can buy a Xbox dongle/adapter. If you actually have a PS4 and Xbox One, this is a great feature, to seamlessly be able to use the headset on both systems. Just plug in the correct USB dongle. and you are good to go.  This headset can also connect to the PS5(with included dongle), and Xbox series X(with the optional Xbox dongle) Because this headset uses a 2.4ghz signal to connect with, it has a range of 49ft. So, I could see you ending up accidentally being connected to the wrong console, if you leave all the dongles connected at the same time. The almost 50ft range is very impressive, I walked all the way through my house, and was able to stay connected to my console the whole time, which is more than I can say about my controller.  Astro's command center software for the PC is supposed to be able to be used to update the headset as well as tune every input and output parameter including mic level adjustments. Create and save your own EQ modes and customize input/output levels, adjust Noise Gate, Sidetone, and create & share custom EQ presets. However at the time of writing this, I was unable to connect to the command center app with my headset, I tried 2 different computers with failed attempts. Astro's webpage for the A20 Gen 2 does list the command center app., and even links to the download page, but the software just does not recognize the new headset yet. From reading the descriptions on both of the command center apps, neither of them say they are specifically compatible with the Gen 2 version of the A20. So, hopefully they will fix this issue, because it would be nice to adjust some of the settings on the headset. Just as a side note, the headset still connects as a plug and play device with Windows 10 PCs. You just have to set the USB adapter/dongle to "PC" mode, by pressing the small black button on the adapter/dongle. When pressed the blue light will turn white. The white light is for "PC" mode, and the blue light is for the "PS4" mode. The headset works great on PCs and you can still switch between the 3 preset EQ modes.  Overall this headset is really a great wireless option for ALL your gaming needs, I was genuinely impressed with it's comfort and audio quality!

Listen please do not get this product it not worth the price and the hassle the quality sound is horrible. Please stay away from this product.

Was a comfortable headset. Sound quality was fair. Bluetooth connector was bulky and stuck out quite far for my liking.

Very good sound and battery life is great at 12 + hours. I love being able to walk around the house when still connected and not missing anything if I have to get up. The range is great with these. These headphones are very comfortable to wear and block out most background noise. Perfect for the my head and ear size. I'm told the microphone sounds clear the few times I've used it. The only issue I've been having is if I use them with my PC, I have to pull out the USB transmitter every time I restart the PC as it doesn't see them until I pull it out and put it back in. Not sure if it's a problem with my PC or the headphones. At least it's within easy reach for me where I sit. Hopefully I'll get that figured out at some point. I really like these headphones

Don’t expect more than 6 months out of the battery. Wait until you hear the low battery chime. It’s so annoying and so frequent there is a 90% chance you’ll want to snap these pieces of junk in half. Go buy another brand

The Astro A20 v2 makes it easy to have 1 wireless headset for all gaming systems. What’s new with the version 2 update is that there’s no more wireless receiver that needs to be hooked up through an optical cable. Instead you simply plug in the USB receiver stick, push the button for either PS4 or PC mode, and that’s it you’re connected! No cables or anything to mess with, it makes going back and forth between my PS4 and PC super easy. If you want one that works with the Xbox One or even the next gen systems, all you need is to get another USB receiver for that platform and it should be a simple plug and play setup. It’s great being able to have 1 headset for all systems and saves a bunch of money at that. I believe additional USB receivers are only $20, so not a bank breaker at all if you need another. What's also great about having a plug and play USB receiver for each platform is that it allows the A20 to truly be wireless. No wires needed to connect the headset to the controller for chat audio or anything. SOUND As for the sound, there’s 3 preset EQ settings to choose from, however I couldn’t find anything that said which is which. Through a lot of testing, I think the 1st is Astro (gaming oriented), 2nd amplifies mids and highs, and 3rd amplifies the bass. You’ll know which setting you’re on by the little audible pulses after changing each EQ preset. Unlike the older A20, I wasn’t able to connect it to the Astro Command Center, so I don’t know if there’s a way to customize the EQ settings at all, but the website gives the impression that it should connect. I’ll have to try again later, but I already like the Astro setting for gaming and I find the 3rd EQ setting to be good for movies. This is my first Astro headset, but I know they’re renowned for their gaming sound quality and I can see why. With the Astro EQ setting, you can hear the details crisp and clear with good left and right imaging. On the initial setup on my PS4, there was a weird audible echo, but then I noticed I needed to do a system update. I don’t know if that update was needed before plugging the A20 USB receiver in, but after running the update the echo was gone and the audio was on point. I had no such issues connecting to my Windows10 PC, that was pretty much just plug and play from the start. DESIGN The ear cushions are super soft and covered in cloth for breathability. They’re a bit large too so they should easily accommodate even the biggest ears without issue and are truly comfortable even after hours of wearing them. I like how the microphone stays attached and automatically mutes when you flip it up. I have a bunch of other headsets with detachable mics that I’m always worried about losing when I want the mic out of the way, so this is a bit of a revelation for me. The mic sound quality is good, it’s clear, but kind of run of the mill. No voice filters or masking, but as long as your team can hear you loud and clear that’s all that really matters. Aesthetically, the white and blue colorway has a fun look and is specific for the PS4 bundle, but if you prefer the darker one for the Xbox you can use that too. The only difference is the wireless USB receiver, so again, it’s great not being stuck to one gaming platform. Build quality wise it’s mostly plastic, but on par with most gaming headsets. At this price point, I was honestly expecting something a bit more substantial, but I guess that’s what the A50 is for. OVERALL If you’re looking for 1 headset to use for multiple gaming systems, definitely give the Astro A20 v2 a look. PS4, PC, Xbox One, PS5, Xbox Series X, the new A20 will have you covered. The new USB receiver makes setup a breeze and while it’s not geared for music, the audio is excellent for gaming.

This item was too small at its largest setting. Also difficult to use. The in store guy was also super rude and treated me like I was the dumbest person in the store. Not impressed.