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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.5 out of 5 stars with 1983 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfort. Many appreciate the advertised battery life and the convenience of its wireless capabilities. Some customers have noted concerns about the volume and the headband design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 1,983 reviews
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my son easy to used for exbox 1 !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt stay connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patchy and breaks up. Disappointed with the quality. Light,and if it works eould have been great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset wasnt awful just very static. Good concept just needs to be built better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stellar sound & Comfortable fit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great sound and a very comfortable fit. Super easy to setup...just plug in the usb dongle and you're off. I tinkered with the EQ settings, which were a bit confusing because nothing really tells you what the various beeps mean. But all in all they have a great sound regardless of the setting. The bass is good and the depth of sound even better. I used the dolby atmos plugin and got some really good audio in Overwatch. The mic is nice how the boom up or down controls the mute. So just pull the boom down and the mic activates. Overall I would highly recommend these. They aren't too expensive, they fit great, and they sound great too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headband
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good, but not great.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a halfway decent gaming headset. However I feel for the price of this headset there are many higher quality options out there. This headset is versatile. This headset can be used on Xbox platforms as well as PC. If you are a gamer that goes back and forth between applications this product is quite convenient. The battery life is very good. I just this headset for 10 hours straight without them needing to be charged! The sound is fairly decent but not great by any means. If you are playing a game with more bass tones these were not the best in that range. Also if you are a player into "sound whoring" this is also not the headset for you. One thing that was a mild irritation was where the volume adjustor is located. It can get bumped during came play if it rubs on clothing such as the hood of a hoodie. When it comes to construction these look and feel quite cheep. One item is the mic. Its nice that it can be moved up and down to turn it on and off however it is kind of sticky in movement especially in comparison to other brands. Also not a huge fan of the mic being a flexible piece. Adjustability of the headset lacks also. These were a bit big on my head and did not provide much to adjust this. The pads on these were fairly comfortable. To note these are a light soft foam with a fabric covering (vs the pleather/leather material many have). When adjusted up and down these do not keep their shape around the headband area. They go straight up above the headband which looks and feels goofy and has the potential to catch on things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Wireless Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the most comfortable headset to wear that I've ever owned. It's very lightweight. The built in equalizer gives some customization to the sound you hear. It's not going to hold up to the $200-$300 headsets, but if you're looking for a smaller investment and some high quality along with it, this is the way to go. I have used this headset daily since getting it and I am impressed with it's ease of use as well as zero issues so far. Definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sounding headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Astro A20 gen 2 headset they are a good sounding headset that are very easy to use and if you purchase the single for the other console you only need o headset to use on both consoles. Let me start with what I really like about the headset before I get into what I fee like keeps it from being basically perfect. The first is ease of use, I plugged in the dongle into my Xbox turned them and and that’s it already good to go. All the controls are on the right ear cup and easy to use. I also really like the sound of these, they are very well balanced. Good amount of bass but the mods and highs still came in very clearly. The also look good, they look much better in person than they do in the photos. Now for what holds it back from being better. The first is no 3.5mm port, if the battery dies or you wanted to use it with your phone or tablet it’s not possible. If it dies you have to wait until you recharge it again to use. And you cannot use these with mobile devices at all. And the last thing that keeps it from being better it probably the most important comfort. The headset is ok in the comfort department. The materials used on the earcups and headband are soft and comfortable the problem is they are both very thin. The ears cup pad is not very thick and my ears touched the inside it did not bother me too much but I do know some people that their ears touching the inside does bother them. The thickness on the material for the headband is also very thin. Did not offer a lot of cushion and that actually bothered me than my ears. After long stretches of time I had to reposition the headset because the cushion was just too thin. I understand these are some of the things you get for a wireless headset at this price range. Overall I think this is a very solid headset and great that you can have them wireless for both consoles. They are just a bit shy from being great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. Simple to use with ability to mute simply by lifting the mic. Equalizer has 3 different modes which helps using it for music, gaming or whatever you may choose. That's also right on the headset conveniently along with volume, same side. They're comfortable not heavy and hold a good charge. I'm not so much of a fan having a USB slot being used but I can deal with it. No complaints from my gaming partners with hearing me clearly. Good basic headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasting three years and still delivering an experience that feels and sounds as good as new. The durability is impressive, and the sound quality remains exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best headsets i have used. great and amazing audio for any game. has a great mic. it is very comfortable around your ears and on your head.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind review of the Astro A20 Gen 2! We're thrilled you find the audio quality, microphone clarity, and comfort to be exceptional. Your feedback is valuable as we strive to deliver the best possible gaming experiences. Happy gaming!

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    It's a gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not overly impressed with the A20. The good: Sound quality is ok. Works on both xbox and PC Ear cups are soft, comfy and do an ok job of blocking out background noise. Lasts at least 10 hours on a charge. Wide range of adjustment to fit different head sizes The bad: They feel cheap and easily breakable. Not aesthetically pleasing. No left-right pivot of the ear cups just up and down, so fit can be an issue for some. Volume control is not intuitive to locate. Mic is flimsy. Does not easily engage the Mute feature. If you need to mute/unmute quick and easily it's not so great. People complained the mic sounded muffled or distorted when I talked. The usb dongle is HUGE and looks more like a flash drive. A small usb plug and a spot to put it on the headset to prevent loss would be great. Other premium wireless headsets have it. All in all, they're ok. I'd keep them as a backup to use in a pinch

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great with amazing sound quality and very comfortable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the A20 Gen 2 Wireless Gaming Headset! The comfortable design and immersive sound quality are designed to elevate your gaming experience. Thank you for your feedback.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Greatness!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Faster then my old Turtle Beach corded pair! Very comfortable and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Work good, battery last long and sound is good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! While we appreciate you considering Astro Gaming, we at Logitech might be a great fit too! We offer a wide range of gaming headsets with different features at various price points.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying. Fits great and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Long lasting battery and very durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Best headphones for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset exactly what i needed. Great sound no cords perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro 20 worked headset for Xbox one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve used so far easy to set up and they worked . For a long time before needing to be replaced. I would by again and highly recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you and your associates have had a positive experience with the Astro Gaming A20 Gen 2 headset! Its comfort, ease of use, and long-lasting performance make it a great choice for gamers. Thank you for your continued loyalty.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were pretty good quailty and sound. I would give them 5 stars if they didn’t hurt my head. I don’t know if it was just me but after 30 minutes, I noticed that the “cushion” was pressing down really hard on the top of my head and it gave me a headache. It may not be like that for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, sound quality is amazing. Connectivity is easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're thrilled to hear you're enjoying the awesome sound quality and easy connectivity of the Astro A20 Gen 2 Wireless Gaming Headset. Logitech