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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.5 out of 5 stars with 1983 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfort. Many appreciate the advertised battery life and the convenience of its wireless capabilities. Some customers have noted concerns about the volume and the headband design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 1,983 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset especially for the price. I have A40TR's as well but purchased these for my girlfriend and still find myself using these for my PS5 and PC.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your positive feedback! We're glad to hear that you and your girlfriend are enjoying your new headset. It's designed to provide a great audio experience at a great price

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Game changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones ive owned, far more comfortable than my last TB. They have really soft ear foamies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro Gaming A20 is a popular choice for gamers looking for comfortable and immersive audio. Its soft ear cushions, long battery life, and reliable wireless connection make it a great option for extended gaming sessions.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Luck Pairing It On PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A20 headset works pretty well, if you can get it to pair properly. Even while watching the YouTube video on the Astro channel, getting this thing to pair on my PC has made me dread any time I had to repair it after fully shutting down my computer. When it works, it's pretty nice, but as I'm typing this I cannot get it to repair with my computer after running it through the ring of updating drivers. It also does not show up in the PC Astro Command center. Overall, a disappointing headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality physically and sound wise. Sounds crystal clear with good bass and I can hear myself just enough so I'm not yelling at my mic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! My Grandson loves it!Even when he’s bouncing around with excitement great audio!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 3 out of 5 stars

    Xbox Astro headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and works great I just wish it was wireless

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We appreciate your positive comments about the A20's comfort and performance. While the A20 is currently wired, we'll consider your suggestion for a wireless version in the future.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Never had connection problems and they’re very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We own 2 pairs and love them. Would definitely buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're glad you and your family are enjoying the A20 Gen 2. Your continued support means a lot to us. Happy gaming!

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    It's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is ok. The only one flaw is the volume button is on the bottom of the headset. It sometimes can get turned down if you are animated when you play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, friends knew immediately that I had gotten a new headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Good, but easily bricked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give a mixed review on this headset. Pros: VERY comfortable headset, good sound (not the most awesome, but good) Cons: Mainly, the transmitter - it's very fragile and prone to snapping off at the USB connector. It's a STICK, so any leverage on the length will tend to bend/break it off at the USB port. VERY difficult (impossible?) to find replacement for transmitter alone, rendering the entire headset rather useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very good for playing rainbow 6 seige very nice quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Very comfy! Definitely recommend!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear you love your Astro A20 headset! It sounds like a great fit for you – comfortable and definitely recommendable according to you.

  • Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Not what I expected

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A20s were not what I expected from a price to performance and quality ratio. The build quality feels quite flimsy and the entire frame is plastic which contributes to this. They really lack a quality build feel to them. I also noticed, the volume on these does not get loud enough. I'm not sure if this could be fixed with a firmware update or not. I got these for use with PC and with my PC volume all the way up and the headset volume all the way up, I was not impressed with the max volume level whatsoever. Another issue I have is with the microphone volume. With this all the way maxed in my PC volume settings, the testing gauge in COD Warzone was not showing the mic volume very high at all. I also had several folks tell me in game they were having issues hearing me. There is also mic adjustment settings in game that were all the way up as well. Like I said, the volume issues may be able to be resolved with a firmware update in the future. There is no in app adjustments for this headset. There IS an app, but according to the manufacturer, it will only be used for future firmware updates. I tried to install the app and check for updates, but within the app, all it says is that it cannot connect to the headset. I contacted the manufacturer and put in a ticket because I thought I was doing something wrong. It turns out, the headset will only connect to the app if there is ever a firmware update for them. The wireless transmitter and range work just fine and had there been a more quality build and more detail and application functionality, I feel like these would be a real winner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really debating which ones I should get. Since I really love the Astro A50. I would say these are the best under the A50

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best one so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool gadget, sound is great. My son loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound & comfort are 5 stars. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Hear it coming!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice head gear for the gamer in your family indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice wireless headset for a decent price, worth a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset ps5 load volume control esay to connect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad you're enjoying your Astro Gaming A20 Gen 2 headset, especially its PS5 volume control and easy connectivity. Thanks for sharing your positive experience! Logitech