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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 2018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the amazing sound quality and comfort of the product, along with its long battery life and wireless convenience. Many also find it lightweight and a good value for the price. However, some users have experienced issues with the default volume setting and compatibility, especially with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,018 reviews
  • Rated 1 out of 5 stars

    Astro a20 Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit charging after a month of use and it never stayed charged while I was playing I always had to charge it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 version is not worth it because fades in and out of sound. It made very good that’s only thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the A50’s instead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied with the max volume of this headset..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not power up anymore or charge 4 month old since purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spend a little more and get something better the sound quality is just horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, they stopped charging after 2 weeks of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke within 2 months of purchase. Not worth the money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB stopped working after I used it twice. Regret buying this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A20

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and bulky. Sound quality is okay and mic is okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good Sound, Great Mic, Easy to Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using these headphones for gaming on my PC. They are designed for both the XBOX One and a PC or Mac. They’re easy to use, just plug in the included USB transmitter, press the small button on the transmitter, press the power button on the headset and they’re setup. From there, you can go into either the sound settings on your computer or the settings within the game you’re playing and select the headphone as your main source for audio and mic. This last step is necessary or sound will continue to come out of your computer’s speakers and not the headset. In terms of quality, the sound they produce is loud and clear. There is a decent amount of bass too. There’s also a button on the headphone that acts like an equalizer and provides two additional sound adjustments (for a total of 3) to tweak the levels of bass and treble. The circular volume knob on the headset is easy to reach and it does a good job adjusting the volume for either the sounds of the game or audio coming from other player’s mics. It’s nice that you can adjust these setting independently. To do so, you either press the audio button right below the circular volume knob before you adjust the volume, or you press the mic button right above the volume know to adjust just the mic audio. This level of customization built right into the headset is convenient. The headset itself is comfortable and the ear cushions are a soft padded material. I did notice they started to feel a little heavy after using them for hours, but that’s common with most gaming headsets. Overall, I’m satisfied with these headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look elsewhere.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not a good headset. Ears get hot and they aren’t comfy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB adapter snapped immediately. Poor design on that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Headset for PS4 and PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Headset that works with PS4 or PC with WiFi dongle rated to work with the PS5. The unit works equally well with both the PC and PS4 with no discernible difference other than the balance buttons for voice and game only work on the PC. The sound is decent and has decent spatial qualities. It has to work with the WiFi dongle so no direct connect feature. The battery life is in excess of 15hrs and charges in a couple of hours. USB cable is included but no charging brick. The headset has good adjustments for fitment, but ear cups are locked into one position and fit well. They are fully plastic but have a nice design. This also makes them light. The ear cups have microfiber covering and are comfortable. One thing to note is on the PS4 if the dongle is plugged in the console thinks the headset is there even if it is turned off. The dongle will need to be PC mode (yellow on dongle) on PC and PS4 mode on Playstation (this is blue on dongle) which you select with the single button on the dongle. The Command Center software that can be loaded on the PC do not work with the Gen 2 headsets at this time – so some features and observations may change with an update or Command Center programming. The sound is decent but the max volume is on the low side. The sound is acceptable but not as robust as I am used to. There isn’t much isolation from outside sound so this wouldn’t work well in a noisy environment. Spatial sound is adequate. The mic is tinny and hollow sounding. The headset mic auto mutes when you raise it to the up position. The volume button is sensitive and has no stops.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Wireless Headset for Xbox One, Easy to Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy, this is the first wireless headset I've used with the Xbox One and it's so easy to use. Just plug the transmitter into a USB port on your Xbox One or PC and turn on the Headset and that's it. Easy to use thumb dial to choose whether you want more game sound or more chat sound, really easy to tune on the fly. The sound is great and there is an EQ button to select various levels of sound, I mostly noticed the setting with a lot of Bass. Teammates had no problem hearing me talking in a normal voice. The mic is of the flip up to mute and is easily adjustable. The headset is very light and the ear cups are BIG. They will go around most ears easily, so no ear pressure for most people and can wear a long time. The adjustment on the bands goes down pretty small, It fits kids, but looks comically big on her average 9-year-old girl's head for reference. These are certified to work on the Xbox Series X/S when it comes out next month. The charge lasts a long time, I have not run it out in four fairly long gaming sessions on Xbox and a shorter one on PC. I really recommend this for its ease of use and simplicity for gaming on Xbox.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my son easy to used for exbox 1 !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Sound, Comfort and Range….

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, just plug the included USB into your Xbox, turn on the A20 and it automatically links up, then you are good to go. The A20’s fit nicely on my head and are pretty comfortable especially for a long gaming marathon. A con is they aren’t noise cancelling which I do like in a gaming headphone so there are less intrusions into my game play. Battery life is great at a stated 15 hours, I have used for multiple sessions without having to charge, but you could also just charge after every use to always keep the batteries ready to go. There are 3 preset EQ settings to help you pick the best sound profile to suit the game you are playing and with an advertised 50 foot range you can jump and walk around to your hearts content and not lose the signal, I had absolutely no issues with the range. I love the flip up to mute boom microphone so when real life does intrude the whole gaming community wont hear your wife, kids etc..the mic is also not noise cancelling though which is another con as your fellow gamers can hear things in your house if its noisy. The A20’s are visually appealing for sure and if the noise cancelling cons are not deal breakers these should be great for your gaming needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt stay connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patchy and breaks up. Disappointed with the quality. Light,and if it works eould have been great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset wasnt awful just very static. Good concept just needs to be built better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stellar sound & Comfortable fit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great sound and a very comfortable fit. Super easy to setup...just plug in the usb dongle and you're off. I tinkered with the EQ settings, which were a bit confusing because nothing really tells you what the various beeps mean. But all in all they have a great sound regardless of the setting. The bass is good and the depth of sound even better. I used the dolby atmos plugin and got some really good audio in Overwatch. The mic is nice how the boom up or down controls the mute. So just pull the boom down and the mic activates. Overall I would highly recommend these. They aren't too expensive, they fit great, and they sound great too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Wireless Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the most comfortable headset to wear that I've ever owned. It's very lightweight. The built in equalizer gives some customization to the sound you hear. It's not going to hold up to the $200-$300 headsets, but if you're looking for a smaller investment and some high quality along with it, this is the way to go. I have used this headset daily since getting it and I am impressed with it's ease of use as well as zero issues so far. Definitely recommend it.

    I would recommend this to a friend