Customer Ratings & Reviews
- Model:
- 939-001882
- SKU:
- 6423471
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfort. Many appreciate the advertised battery life and the convenience of its wireless capabilities. Some customers have noted concerns about the volume and the headband design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
A20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and I will bye it again if they brake good
I would recommend this to a friend - Cons mentioned:Headband
Not for bigger heads
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough headphones, but it looks like Astro headphones at-large have one "big" issue: the flat-ish top band is not friendly to people with bigger heads. I'm just a bigger guy, and the pad of the flat topband pushes on my head, which the earpieces are forced slightly up. The result is a sore top of my head and sort earlobes.
No, I would not recommend this to a friend 
Sounds good, looks cheap
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give this 3 stars because the quality isn't as great as others around the same price, there are some odd design choices, and battery life is poor. The material on the ear cups feels like a loose fleece blanket and while it is soft, the material is already squashed slightly from use. I have also had the unfortunate experience of having my earring getting caught mid removal. The overall feel is a bit flimsy and the only adjustment that can be made is up/down on the ear cups. Note that the edges of the adjustable pieces are sharp for some reason. You can hear literally every sound around you so don't expect these to block anything out. Also, if your sound is too loud the people around can also hear your headphones. The volume wheel has a label of "VOICE <-> GAME" with no indication of up or down so when connected to PC, there are two different options for sound, voice and game, and you have to scroll UP toward VOICE on the wheel to turn up the volume. It's strange, but once you ignore the label it works like normal. Otherwise, liked the fact this can be used on both PC and Xbox via a dongle so it makes it incredibly versatile. I am torn between recommending this, but if you like the look, the thought of a thin blanket on your ears, and need a headset for PC and Xbox, try this one.
No, I would not recommend this to a friendAstros A20 PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was given a defective one first went back and got it exchanged and shipped to the house in less than 36hrs. Would definitely recommend for anyone trying to get this headset!
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! We're thrilled to hear such positive feedback about the Astro Gaming A20 Gen 2 Wireless Gaming Headset and your experience with our customer support. It's fantastic to know that we were able to quickly resolve the issue with your defective headset and get you back to enjoying your gaming sessions.
- Pros mentioned:Sound quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this gaming headset. The sound is crystal clear. Great purchase
I would recommend this to a friend The best headset I have ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my Astro headset for over 3 years roughly and I can say without a doubt that it is the best headset I have ever had! I have absolutely no complaints about it and i love all of the features that come with it!
I would recommend this to a friend- Pros mentioned:Sound quality
Great for console not PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro is a great brand for gaming but when it came to sound quality on PC, there’s better options. As a wireless headset the A20 is a great choice for console gaming though. The microphone is clear and had no problems communicating. However if you’re looking for an immersive sound experience then these aren’t for you.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Mic review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality, been told the mic quality is decent-okay in party chat
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your detailed feedback on the Astro A20 Gen 2 mic! We appreciate you letting us know about the sound quality and how it performs in party chat.
Astros a 20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astros r the best most reliable brand headphones ever
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your loyalty to Astro Gaming! The A20 series is known for its durability and reliable performance. We're glad you've had a positive experience with your headset.
Great Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around an excellent headset only reason I put 4 stars is because mine stopped charging after 1 year
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
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Price and quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point you really can't complain. Great quality headphones and I've had my pair for a little over a year now. Absolutely no complaints. Could only imagine the A50s
I would recommend this to a friendDecent headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been used to always having a mono headset in one ear and using my theater system as well. I was hoping that this headset would be a great option. Its a little heavy after a while but wasn't giving me any kind of caps in my neck. I did not like the limitations of features with this headset. Being simulated surround sound, alot of the in game sound came out kind 9f garbled at times. It was almost as if it couldn't discern between multiple sources of sound. I also noticed feedback at times, which again is just not acceptable for a headset that costs over $100.
No, I would not recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service at Best Buy was very good, person who helped us was knowledgable and helpful.
I would recommend this to a friendBrand response from Logitech
Posted .We're delighted to hear that you had a positive experience with the customer service. It's fantastic to know that the knowledgeable and helpful staff assisted you in choosing the Astro Gaming A20 Gen 2 Wireless Gaming Headset.
Thank you again for your purchase and feedback.
- Pros mentioned:Sound quality
Not recommended for multiplayer use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good but the microphone did not sound good to my teammates. The USB Bluetooth adapter was very cheaply made and broke after unplugging it from the console only twice, for the price point this headset is not great for multiplayer play or long term use. Good headset if you don’t intend on using it for multiplayer gaming.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback and we apologize for negative experience with the product. We recommend that you contact Astro support for further assistance in this case.
Avoid on PlayStation at all costs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my headphones brand-new and out of the box today. Tried to use them on my PlayStation, and the audio would make a popping noise almost. Tried switch ports, same thing. They look cool, but feel very cheap. The instructions had quite literally no instructions, the instructions on the box are more detailed than on the instructions themselves.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the A20 Gen 2 headset on your PlayStation. We're sorry to hear about the popping audio issue, and that you found the build quality and instructions disappointing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Pros mentioned:Sound quality
Everything works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and can hear them loud and clear now
I would recommend this to a friend Not pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get mic to work with PS5....poor support........Instructions may as well be in french
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the difficulties you're experiencing with your Astro Gaming A20 Gen 2 headset, particularly with the microphone and PS5 connection. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Did not charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good till after 3rd use. Then would not charge at all. 4 different chargers and nothing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that your wireless gaming headset stopped charging after only three uses. We understand your disappointment with the charging malfunction. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad value, for good on my head but was very disappointed in the audio quality
No, I would not recommend this to a friendBroke quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already broke.. it won’t charge and I can’t return it. Kinda disappointed considering it wasn’t cheap.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're truly sorry to hear your Astro A20 Gen 2 broke quickly and you can't return it. A broken headset, especially at that price point, is definitely disappointing. We appreciate you letting us know, in order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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