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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 563 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the A20 Call of Duty Wireless Gaming Headset's sound quality, comfort, and battery life, frequently praising its performance and value for the price. However, some users experienced connection issues and compatibility problems, particularly with certain PlayStation 4 models. The volume control also received some criticism for its limitations. Overall, the positive feedback on audio quality and comfort outweighs the negative comments regarding connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 563 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is terrible for the PS4 half the time people can't hear me I cannot adjust my audio for My Voice output and I hear myself whenever I talk which I dislike

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    charger broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset's internal charger broke barely after one year of use, and I had to purchase another headset system for my son. I do not recommend the purchase of these headsets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible static, too bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset had static and cutting out so much. The headset felt big and bulky and wasn't that comfortable. I returned it and got a steelseries headset instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last 45min, they are not comfortable at all, the sound quality is absolutely horrible. There is nothing good about this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope not the gaming headset i was looking!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was bad i return it right away. The sound quality suck and literally work for 1 hour and stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these as a gift considering the cost they should have worked better. the person had to exchange them because they did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like this at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant stand headsets where you can hear your voice in the headset. I was not impressed with this headset. I took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defective. Microphone wouldn’t stay in place after wearing it twice. Returned immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it broke in 10 minutes my little brother said it was the best 10 minutes of his life though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Astro a20 headphones. Staticky and microphone stopped working after a few minutes of playing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money or the problems that come with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could return them they don't work very well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great! Last me for years now and the sound + mic sounds great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been louder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review of these for the price point is average only. Reason for this is because they aren’t as loud as some other headsets. I have to play usually at full volume to hear any distinct foot steps. Also the wireless connection cuts out a lot more often than it should even though I’m only 2 feet away from the wireless receiver. And you must turn on your PS4 before you turn on the headset other wise you won’t have a mic recognized. It only lost mic a few times but it’s annoying when you don’t know if people can hear you or not. Turning the power off and on usually fixes it but it’s just plain annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great head phones for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. didn't break after 3 months of use.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not Compatible with PS4 Slim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this Astro headset after the first Astro headset I bought was defective out of the box. I open this one only to find out the way the audio is sent to the transmitter through optical out. Guess what doesn't have an optical output? The PS4 Slim. How can you market a product that is "compatible with the PS4" but have not a single word about how it doesn't work with the Slim until you open the box and try to connect it?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    If I could give it zero stars, I would

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is constantly cutting in and out. There is no interference or noise that could be disrupting the headset. Astro Gaming's customer service has been difficult to navigate and so far unhelpful. I do not recommend their product. It is hugely upsetting considering their reputation and relationship with the Call of Duty League. I cannot effectively listen to my lectures for class nor game in any capacity. Do not buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Great but stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but it disconnects very often and my literally stopped working after 2 weeks. Im returning it tomorrow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't recomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these without the extra $20 2 year plan. NOT RECOMENDED. Bad experience.They worked the first 15 days to allow best buys return window to close and then on week 3 they stop working. When charging the battery gets super hot and they wont power on at all. Best Buy was of no help at all. Now, less than a month after purchase I am waiting on the Manufacturer to replace them so I have a working product for the money I spent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Had the other PS4 that does not work with this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the box stated that this only works on PS4 that have the optical input. Instead of saying it works for PS4. Will be returning and getting turtle beach they are easy setup. Gave everything a one star becouse did not even get a chance to use it.

    No, I would not recommend this to a friend