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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the A40 TR Wired Gaming Headset's exceptional sound quality and comfortable design, also noting its customizable features and compatibility with multiple platforms. However, some users experienced difficulties with firmware updates, setup, and microphone functionality, while others felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,413 reviews
  • Rated 5 out of 5 stars

    Amazing sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset! If you are going to play on Xbox you need to connect mixer to laptop and update firmware before using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best headsets on the market for gaming wired is the way to go

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does Not work right out of the box. I had to purchase a separate piece from Astro in order to get it working.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware update

    Rated 1 out of 5 stars

    Save yourself time. Don’t buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the a40s with the mix amp with high hopes. Unfortunately, their control center will not download the firmware and it’s a KNOWN issue. Read the reviews on the control center, no one can get the download. They slap an xbox compatible sticker on the box but it doesn’t come with the proper downloads installed. We called customer service over two days and spent hours on the phone with them. They could only open a ticket and tell us we’d hear from them in 48 hours. A week later we got an email that just said they closed our ticket. Literally nothing changed or resolved. Avoid this headset and get something that won’t waste your time. Zero stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Xbox version is unfortunate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox doesn’t have an update to get the box to control the volume. Headphones are fine just to plug up to the controller and are comfortable. But for $200 you can get a good wireless pair for half the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset on sale $179

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs driver update, might need to look on Reddit personally where I had to. Amazing after update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vista

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson enjoys his head phones very much. He can play his games without making any noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mi new headset! I play mainly Warzone and is a tremendous advantage over my 50$ headset. So easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far worth every Penny!!!! The best sound quality ever. I have been through so many different brand head sets and this by far is my fav!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned immediately

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went home tried to plug it in. Very complicated to use and wasn’t compatible with Xbox when the person said it was. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Surely disappointed to hear that you had to return the product and this is not what we intend to deliver. At Logitech, our goal is to ensure that our customers enjoy the products as much as we do. We highly value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 4 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a little difficult to set up, many YouTube videos need to watch to see the problem,

    I would recommend this to a friend
  • Cons mentioned:
    Firmware update

    Rated 1 out of 5 stars

    A40 will not download firmware for new Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Christmas for the new Xbox Series X. Right away in order to use them for the Xbox a firmware is required so I downloaded the Astro Command Center to get the firmware. After 6-8 hrs of trying to get the firmware to download and trying to manually download the firmware I've been unsuccessful. I've done several troubleshoots with different usb cables and different usb ports but nothing. Reading up different websites I'm not the only one having this issue as many people is having this issue. The company is ignoring complaints. With this type of attitude from the company it will not last long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones I had to return them already because of sound issues but my new pair works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset. Good price for value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Long hair users make sure to tie your hair back. Hair get stuck easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro a40

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Astro products and a40s have never let me down, Best buy is always quick and easy to do deals with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. Comfortable. Worth the money in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer support. Check out their sub on Reddit. You will get a response maybe in 1-2 months if your lucky then not hear from them again. The product quality is abysmal. As a company they just don’t care. Absolute rip off. Sound quality is terrible. Build quality is awful. Everything about them is trash. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best headsets ive used. good soundstage, not too much in any department and good for gaming as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset made by Astro!! Such a good buy for a Xbox headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Customization, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Astro - Out Of This World!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro Gaming - A40 TR Wired Stereo Gaming Headset (Gen 3) is ahead of the curve and probably one of the best gaming headsets on the market today. It’s loaded with a ton of features that many headsets already have and some that most don’t. Digital Daisy Chain, 3D Audio Ready, Game/Voice Balance, Swappable/Customizable Parts are just some of them. The design is impressive, sleak and the headset is very comfortable to wear for long periods of time. It’s also customizable, tags can be changed to different logos, colors can also be changed with swappable parts as well, via a A40 TR mod kit. The ear cups are magnetized and can be swapped out as well. Where this headset really shines is in the speakers and MixAmp Pro TR device. The speakers are the best sound, highs, lows. When listening to footsteps or hearing shell casings drop to the ground after firing a weapon, it’s all there. Total immersion in the game. Where the MixAmp Pro comes in, you can balance or adjust the amount of game sound or chat sound to your liking using the dial on the right. The dial on the left is for total volume control. This headset is the loudest I have experienced, since you can control the sound through the MixAmp Pro and not software on the console or PC. The sound control is unmatched because of the dial, you can adjust it with precise granularity. There are headsets out there with controls for sound on the headset themselves but these don’t even compare to the MixAmp Pro. Along with the dials, there is a built in equalizer with four settings, ASTRO, Balanced, Flat 4 and Tournament. Each of these offer unmatched sound equalization for anyone’s liking. If you happen not to like these, they can also be tweaked using the Astro Command Center. Simply install the software and connect the MixAmp Pro to your PC. The software will detect it and you can edit, adjust and save the configuration to your headset. You can also use this software to update the firmware on the MixAmp Pro, which is also recommended. My only caveat, there is no power button. You’ll need to unplug the USB connection from the console or PC to turn off the MixAmp Pro. On the console, I set to power off USB when the console is off but this did not turn off the MixAmp Pro. Hopefully this can be adjusted in a firmware update in lieu of a power button. This should not deter you from this headset though. If you are a gamer, pro level or not, this is the headset to have. It has a base price of $250 but worth every single penny.

    I would recommend this to a friend