Customer Ratings & Reviews
- Model:
- 939-001658
- |
- SKU:
- 6321673
Customer reviews
Rating 4.4 out of 5 stars with 1411 reviews
(1,411 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the A40 TR Wired Gaming Headset's exceptional sound quality and comfortable design, also noting its customizable features and compatibility with multiple platforms. However, some users experienced difficulties with firmware updates, setup, and microphone functionality, while others felt the price was too high.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Returned immediately
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went home tried to plug it in. Very complicated to use and wasn’t compatible with Xbox when the person said it was. Very disappointed
No, I would not recommend this to a friendBrand response from Logitech
Posted .Surely disappointed to hear that you had to return the product and this is not what we intend to deliver. At Logitech, our goal is to ensure that our customers enjoy the products as much as we do. We highly value your input, therefore we will forward it along to the appropriate team so they can look into it.
- Cons mentioned:Firmware update
Rated 1 out of 5 stars
Save yourself time. Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the a40s with the mix amp with high hopes. Unfortunately, their control center will not download the firmware and it’s a KNOWN issue. Read the reviews on the control center, no one can get the download. They slap an xbox compatible sticker on the box but it doesn’t come with the proper downloads installed. We called customer service over two days and spent hours on the phone with them. They could only open a ticket and tell us we’d hear from them in 48 hours. A week later we got an email that just said they closed our ticket. Literally nothing changed or resolved. Avoid this headset and get something that won’t waste your time. Zero stars.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great headset on sale $179
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs driver update, might need to look on Reddit personally where I had to. Amazing after update.
I would recommend this to a friend- Pros mentioned:ComfortCons mentioned:Price
Rated 1 out of 5 stars
Xbox version is unfortunate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox doesn’t have an update to get the box to control the volume. Headphones are fine just to plug up to the controller and are comfortable. But for $200 you can get a good wireless pair for half the price.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Buyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does Not work right out of the box. I had to purchase a separate piece from Astro in order to get it working.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love mi new headset! I play mainly Warzone and is a tremendous advantage over my 50$ headset. So easy to use
I would recommend this to a friend- Cons mentioned:Firmware update
Rated 1 out of 5 stars
A40 will not download firmware for new Xbox X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for Christmas for the new Xbox Series X. Right away in order to use them for the Xbox a firmware is required so I downloaded the Astro Command Center to get the firmware. After 6-8 hrs of trying to get the firmware to download and trying to manually download the firmware I've been unsuccessful. I've done several troubleshoots with different usb cables and different usb ports but nothing. Reading up different websites I'm not the only one having this issue as many people is having this issue. The company is ignoring complaints. With this type of attitude from the company it will not last long.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Vista
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson enjoys his head phones very much. He can play his games without making any noise
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far worth every Penny!!!! The best sound quality ever. I have been through so many different brand head sets and this by far is my fav!
I would recommend this to a friendRated 4 out of 5 stars
Great products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, a little difficult to set up, many YouTube videos need to watch to see the problem,
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones I had to return them already because of sound issues but my new pair works great
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. Comfortable. Worth the money in my opinion.
I would recommend this to a friendRated 4 out of 5 stars
Nice headset. Good price for value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Long hair users make sure to tie your hair back. Hair get stuck easily.
I would recommend this to a friendRated 5 out of 5 stars
Astro a40
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a fan of Astro products and a40s have never let me down, Best buy is always quick and easy to do deals with
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best headsets ive used. good soundstage, not too much in any department and good for gaming as well.
I would recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer support. Check out their sub on Reddit. You will get a response maybe in 1-2 months if your lucky then not hear from them again. The product quality is abysmal. As a company they just don’t care. Absolute rip off. Sound quality is terrible. Build quality is awful. Everything about them is trash. Don’t waste your money.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught these on sale. So far put numerous hours on them and perform great.
I would recommend this to a friendRated 4 out of 5 stars
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset made by Astro!! Such a good buy for a Xbox headset
I would recommend this to a friendRated 5 out of 5 stars
Crickets from counties away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear my enemies crying as they call me racial slurs even though I’m a Caucasian man.
I would recommend this to a friendRated 1 out of 5 stars
My Hampton didn’t even update do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Astro app wouldn’t update didn’t work at all wouldn’t recommend anybody. I usually love Astro, but these didn’t work at all with my Xbox series X.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –














