Customer Ratings & Reviews
- Model:
- 939-001658
- |
- SKU:
- 6321673
Customer reviews
Rating 4.4 out of 5 stars with 1411 reviews
(1,411 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the A40 TR Wired Gaming Headset's exceptional sound quality and comfortable design, also noting its customizable features and compatibility with multiple platforms. However, some users experienced difficulties with firmware updates, setup, and microphone functionality, while others felt the price was too high.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No disclaimer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally for me it was a 1 star rating. Nowhere on the box were there disclaimers that you would need a pc to update the headset before you could even think of using it how it should be used on your console. A product should be sold already in its updated/modern state.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!
Rated 1 out of 5 stars
$150 over priced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got back from returning it. Slapping an official Xbox licensing logo on a box is apparently worth 5 stars and $250. This headset is extremely heavy and wired. It's $250 and it's WIRED. All settings reset with every usage and did I mention it's WIRED. Astro gaming is overpriced garbage. There ZERO voice feedback so you have no idea if you are being broadcast without checking the mute button. I could go on and on but the bottom line is this controller does NOTHING to earn 5-stars or the $250 price point.
No, I would not recommend this to a friendRated 1 out of 5 stars
Logictec cant even help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect to xbox while using the mixer. Ive teied all of the troubleshooting. Headphones work great. There is now A40 software only A50 which is not compatible to detect this product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Doesn't Work on Series X like they claim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't Waste your time and money on Astro any longer. They claim the headsets work for next gen consoles but they don't. If you want this to halfway work thruway your mixamp and just plug the headsets into your controller. The mix amp audio is terrible over usb and their solution for hdmi audio extractor will leave you with lower resolution and refresh rate than what you would see without their hackjob for a solution.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headset love the way the bass sounds..
I would recommend this to a friendRated 1 out of 5 stars
Worst headset ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. This headset wont even work for my xbox one even tho it says it is compatible. Biggest waste of my money i have ever done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sold as brand new but came with missing cables.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the a40 tr fir pick up. Got home and it was missing cables.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We'd recommend you to report this directly to BestBuy for further assistance.
Rated 1 out of 5 stars
Poor instruction and broken mix amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new headset worked when using directly from the controller but mix amp doesn't seem to work! Extremely frustrating don't buy the headset with mix amp!!!!
No, I would not recommend this to a friend- Cons mentioned:Firmware update
Rated 1 out of 5 stars
Firmware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cant update the firmware to play it on xbox series s/x
No, I would not recommend this to a friend Rated 1 out of 5 stars
Ridiculous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this as a Christmas gift and I received the completely wrong headset in the right box and it was used and cords missing. Very unhappy and embarrassed when the person I bought it for opened the actually headset box.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to update firmware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mix Amp won't update so unable to be used with Xbox Series X. Worthless.
No, I would not recommend this to a friend