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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1078 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the A40 TR X-Edition Wired Gaming Headset's exceptional sound quality and comfortable design, with many praising its fit and compatibility across various gaming consoles. However, some customers expressed concerns regarding the lack of inline volume control and the headset's price point. A few users also reported issues with microphone functionality and the cord length. Overall, the positive feedback on sound and comfort outweighs the negative comments on specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,078 reviews
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Terrible headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally worse headset you can buy for this price. I’ve had so many issues with the mic not working and having to constantly plug the wire in and out to try and get it to work. DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A40

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky but it works well . The catch is to adjust audio you have to buy the additional mixer box ,which is just a money grab . With the same amount of money you would get yourself a better deal with other brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good purchase they broke in like one week of used.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No volume control on the headset at all!! The sound quality is garbage. They want you to buy the mixer. I returned them same day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty Box!!! Ruined Christmas!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Day ruined!! My son opened the box and the gaming headset was missing!! The box is deceivingly heavy so I did not think to open it ahead of time, just wrapped and put it under the tree. I plan on going to Best Buy tomorrow to see what can be done. Unfortunately since it is all curbside I expect it was stolen by one of your employees. This will be the last time I go to Best Buy. I tried finding corporate contact info online, but was unable to find anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Unfortunate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a week. You could hear through it. But the mic just stopped working. No one could hear when talking. Unfortunate I did like at first.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made and not worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this for almost two years I had to get a replacement and the cable stopped working like 3 times so I had to get replacements for those too. Audio quality is alright for games but terrible for movies and/or music. This product made me realize something too late, that most products that are mainly marketed as "gaming" are overpriced and cheap. It's an ok headset but it is absolutely not worth the price. I would recommend looking at alternatives like Bose, Sony, or Technica headphones that are non-gaming.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not as good as I would of thought they were. I use Skullcandy ear buds and I can hear better and more with them than this headset

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a problem connecting it to my controller. I have to constantly plug it in and unplug it a couple of times for it to connect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Astro’s headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible as soon as I got it, can’t even talk to others audio is good buy others say your sound far away

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered red and black. U sent blue. It was a present for my son and he specifically said red and black. We were very dissapointed.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Stupid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working in less than 30 days. Now it’s a paper weight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product failed within 5 weeks of use, disappointin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Astro A40 has failed me. Very disappointing These are high-end expensive headsets. The microphone stopped working water replacement that didn't work either which tells me that it's the headset unit itself that is failing to make a proper connection to the microphone. When is somebody going to stand behind their product on beyond tired of buying crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone was broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a great deal on Black Friday. plugged it in and started gaming with friends. after about 2 hours everyone was asking who’s mic was making this god awful sound and he figured out it was mine. after I took it back to Best Buy, I asked the lady if I can exchange it for a new one. she told me I would have to pay some more money of the actual headset since it’s no longer on sale. I ended up just returning it and getting my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on Oct 3rd 2020, its now Nov 6th 2020. After a month of use it's performance went downhill fast. Stops working with xbox elite and regular xbox one controller in some games. Multiplayer audio capability cuts out in most games. I constantly have to restart my system and reconnect the controller. I've tried all the trouble shooting and nothing works. A huge waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in my purchase. Prior to this pair of headphones, I was using a pair of turtle beaches from 2010 and they lasted me forever. Not 2 weeks in and the mic on these was already not working. Occasionally the right speaker will cut out for 30 seconds to a minute. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about that. For troubleshooting the issue, warranty support or to check if there are other possible options, we recommend that you contact Astro support team. Also, we will take this as feedback and forward it along to the right team so they can look into it.

  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have anything to raise or lower headset volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Has issues so will be returning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a lot of static and can’t have clear communication, will return and try another one in case it’s faulty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Astro headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them at first sight, but they didn’t work properly. Sounded like it was underwater and staticky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not a good fit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought these would be good, but heard bad reviews the material is not that strong to.

    No, I would not recommend this to a friend