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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,630 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for gaming right now the best sound quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your high praise! We're thrilled to hear that you consider the A50 Gen 4 the best headphones for gaming right now, and we're especially glad you're enjoying the exceptional sound quality. We strive to deliver the best possible audio experience for gamers, and we're delighted that the A50 Gen 4 is exceeding your expectations. Thank you for choosing ASTRO Gaming! Logitech

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Astros

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is so good but sometimes you have trouble with them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO PURCHASE THESE/Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Astro A50’s for years, getting a new set every year as that’s when parts start to go bad. Noticed the quality greatly deteriorate since Logitech took over. I recently returned a headset after the mic went out but the replacement had the very common headband popping out issue. Returned them the next day for another pair and those had the same issue!! Best Buy didn’t have anymore on hand and I was referred to Logitech for replacement. Contacted support and the rep didn’t even question the defect and informed me to SUPER GLUE IT in place until I get my new product. After not getting any shipping updates I called back and was told I needed to ship the product back including the base station and wires to get my replacement. That wasn’t what the initial rep had told me to do, he said to hold onto them until I get the replacement. After shipping and waiting for the return process, I spoke with another rep in which she told me to hold onto the headset until I get the replacement. Informed her about the other rep saying to return it first, and then she back tracked and said never mind and that I needed to return first. It took 2 weeks for the replacement to get back to me and when it did, they only shipped the headset.. They apologized and expedited the request for the missing equipment which would take 5 DAYS to get to me. All shipping providers offer overnight shipping but apparently to Logitech “Expedited” means a standard shipping. So much miscommunication on their end and now I have to wait another week for the base station and wires to be shipped to me. Logitech destroyed the quality of these and charge even more for them than they used to. They’re using the reputation Astros have built for pure greed, DO NOT GET THESE. You can get far superior for half the price and it’ll save you having to deal with Logitech’s sub-par support. Very disappointed after only using this headset for 7 years now.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're truly sorry about your A50 Gen 4 experience. The microphone, headband, missing parts, and support inconsistencies fall short. We value your feedback on quality decline and support issues. Our team will investigate and improve. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first only PC headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my pc gaming!! Easy to mess around with sound settings to get perfect sound quality. Also love the side tone cause I get loud when playing and can’t hear my own voice so late night gaming can be a bit annoying but this headset solves that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several headsets in my day as I’ve been an avid gamer for 24+ years now. This one by far is the best one, the sound quality is great, mic quality is great and they’re very light on your head. Could wear for hours without feeling the weight. I could never go back to other brands now.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Absolutely Love!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference of going from wired to wireless is insane! Absolutely adore this headset! 100% Worth your money!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's awesome to hear! We understand the freedom and convenience a wireless headset can bring to your gaming experience.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, but if you want a better sound you have to purchase the dobly sound thing on xbox...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality at a resonable price. Not only great for gameplay but also for entertainment such as listening to music.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Thanks for the detailed review of the Astro A50 Gen 4 Wireless Headset! It's valuable to hear that you find it offers excellent quality at a reasonable price, and that it performs well for both gameplay and entertainment like listening to music. We appreciate you sharing your experience!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Had a40s for so many years with no issues. Decided to go wireless and wont looks back. Astro is an amazing product

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Astro A50 Gen 4! We appreciate you being a long-time Astro customer and are thrilled you're enjoying the wireless experience. Happy gaming!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My wireless headphone,

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely mind blowing experience, these headphones brings gaming to a whole new level. Sounds amazing like your in a Star Wars movie.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your fantastic feedback! We're thrilled the Astro A50 Gen 4's audio is elevating your gameplay. Happy gaming!

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were comfortable but it was just a hassel setting them up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these no glitch,no static,& great on sound.!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro A50! We're thrilled to hear that you're enjoying the exceptional sound quality and immersive experience it provides. At Astro Gaming, we strive to create premium gaming headsets that deliver an edge, and we're glad that the A50s are exceeding your expectations. Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Kash**

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager son's favorite gaming headset. This one h a s lasted longer than any other headset so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, battery life leaves a little to be desired but they work great for longer sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the detailed feedback on the Astro A50 Gen 4 Wireless Headset! We appreciate you highlighting the immersive sound quality. We understand your feedback about the battery life and will pass it on to the product development team for future improvements. It's valuable to know they still work well for longer sessions!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with a less expensive set, and you get what you pay for. I always buy the Warrenty- always- so the cheep pair quit working and took them back and paid the difference for this pair! I would buy them first next time ! Well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super High quality Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality loved them soo much I decided to get one for my other console strongly recommended to anyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such an amazing review of the Astro Gaming A50 Gen 4! Your enthusiasm for the headset is contagious, and we're glad it's become a must-have for your gaming setup. Thank you for sharing your positive experience!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Greatest headsets out there!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t decide what I wanted at first, but for my first time gaming I went all out and purchased these bad boys! And let me tell you, it was one of the best investments I have ever made! I was a owner of the A40s trust me... they have nothing on the A50s! Once you go A50 you’ll never go back!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Improved of past gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than past generations. I had previous A50s for xbox and PC gaming for nearly 10 years before the battery would no longer hold a charge. The feel way more comfortable. The charge dock functions way better. No fiddling required to get it to charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Insane sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset!! I am so glad I finally decided to move forward with this purchase. It was a BIT much to set up, but after it was good to go it was totally worth it. Sound quality is insane! Footsteps on COD are too realistic! If you’re considering, definitely move forward.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the headline says it all. I have been using Astro headsets for about the past 10 years and they are definitely the most premium gaming headsets money can buy. With a solid build quality an exceptional audio, look no further yeah these are expensive but you pay for the quality

    I would recommend this to a friend