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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,630 reviews
  • Rated 5 out of 5 stars

    scarsinema

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twitch Scarsinema if you have windows 10 and need the app for astro app, this is how you get it So for anyone here, I found the answer. Astro is not great at designing their website or training tech support. There is another version of the Astro Command Center that is not downloaded from the windows store. The way you get to it is by going to the Astro website, and instead of hovering over support and clicking software, just click the header "support." This will bring you directly to the windows download version that comes directly from the Astro site. This version worked perfectly and I am no longer having any issues. Unfortunately, this was not something that tech support was aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable great base but does not work well with ps5 always litle technical issues bought the hdmi adapter as well caused issues with hdr on the tv and the hdmi block got really hot all the time base station stopped working so i now have steelseries instead so far like them better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i think they should have less issues. Battery drained out of no where. At some point they were turning on and off by themsevles. About to go pick up my second pair because the first pair have officialy given out. Had them for almost a year. Sound quality is amazing ill give them that. I dont know if there is a life expentacy on the headset or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item not price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think there should be a little more discount on this item. Performance was good but the price is a little more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect bang for your buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I`ve had this headset for over a year now and it is very easy to use. Dolby Atmos setting really amplifies the sound quality as well. Microphone also reads my voice well and never had an issue with communicating with friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really amazing but it's really nice. The price is certainly too high for what it is and does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and great price. You can hear everything on the game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro Gaming A50 Gen 4 headset! We're thrilled to hear that you appreciate its value and audio quality. Your positive feedback means a lot to us as we continue to provide exceptional products that elevate your gaming experience.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset if you're willing to spend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing headset. I have a huge head and I've broken other brands/models. The tubular aluminum on these won't break. Audio is amazing. Build is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely the Best Gaming Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dolby Atmos quality. Excellent gaming speakers. Easy to setup and use. All you mainly have to worry about is updating them on your PC. I use these every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the turtle 700s to the a50 astros and I wish I made this choice sooner, battery can last you a while for big gamers and streamers, charges fast, gives you the crispy sound you’re looking for and it’s editable on pc. You won’t go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Astro Experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for 2 years now and they still work wonders! 10/10!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about your Astro A50 Gen 4 headphones! We're glad they're still working great after two years. Your satisfaction is important to us.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headset in the world period and contable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    App Issues To Update The Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a disclaimer, best buy’s customer service was perfect with helping me with my situation. I ended up returning this head set because it had caused me so many problems. The headset needs and app to update and access all of its special add ons. The headset couldn’t be detected on the app, it caused me to download some sort of hardware in order to update it. I updated it and it still wouldn’t detect it. I tried another solution and it ended up crashing my computer. I had to get that repaired, Overall this headset comes with a lot of issues at the begging. It’s not poorly made it’s very good quality headset, it’s just annoying that atro’s has yet to come up with a better solution.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and apologize for the issues you encountered with our headset's app and the inconvenience it caused you. We value your input and will take it into consideration as we work on improving our app and finding better solutions for our customers. We apologize for any inconvenience caused and thank you for highlighting this. If there's anything else we can do to assist, feel free to reach out to our support team.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them using them for cod and streaming on my pc

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones,very expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever owned, most comfortable and just great headphones. Very expensive and dislike how you have to download an app to fix the echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great just pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, maybe just a little pricey. Sound quality is great but for the money should have me calling it amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost fell out when I saw how much these were! However he loves them and said they are awesome and they work great. Guess I'll take his word..I haven't seen them bring a check home yet! Ha! Just kidding! Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Don’t look anywhere else for a headset. I understand that the price is very high but they’re worth every penny. I’ve tried turtle beaches, steelseries, and hyper x but they don’t compare to these Astros. Get them if you’re able to!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Works great. The products loud and lots of different ways to connect it to the PC, PS4/5 and Xbox.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 Gen 4 is a wireless gaming headset with great sound, long battery life, and works with PC, PS4/5 and Xbox.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Don’t buy NOT worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the steelseries, logitech, turtle beach, and razed headsets I’ve had. The Astro only compare in comfort. The sound quality is not worth the price. The ease of use is not great. The battery life is average. Sound is always accurate.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.