4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,637 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Don’t look anywhere else for a headset. I understand that the price is very high but they’re worth every penny. I’ve tried turtle beaches, steelseries, and hyper x but they don’t compare to these Astros. Get them if you’re able to!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost fell out when I saw how much these were! However he loves them and said they are awesome and they work great. Guess I'll take his word..I haven't seen them bring a check home yet! Ha! Just kidding! Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    App Issues To Update The Headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a disclaimer, best buy’s customer service was perfect with helping me with my situation. I ended up returning this head set because it had caused me so many problems. The headset needs and app to update and access all of its special add ons. The headset couldn’t be detected on the app, it caused me to download some sort of hardware in order to update it. I updated it and it still wouldn’t detect it. I tried another solution and it ended up crashing my computer. I had to get that repaired, Overall this headset comes with a lot of issues at the begging. It’s not poorly made it’s very good quality headset, it’s just annoying that atro’s has yet to come up with a better solution.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and apologize for the issues you encountered with our headset's app and the inconvenience it caused you. We value your input and will take it into consideration as we work on improving our app and finding better solutions for our customers. We apologize for any inconvenience caused and thank you for highlighting this. If there's anything else we can do to assist, feel free to reach out to our support team.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Astro 50

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i have ever owned 2 years later still works fantastic

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're still enjoying the Astro A50 Gen 4 after two years! It's fantastic to know that it's still performing flawlessly. Thank you for choosing Astro Gaming!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Don’t buy NOT worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the steelseries, logitech, turtle beach, and razed headsets I’ve had. The Astro only compare in comfort. The sound quality is not worth the price. The ease of use is not great. The battery life is average. Sound is always accurate.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, has had only little disconnect problems but that's to be expected for an over a year old bluetooth headset!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for reaching out about the occasional disconnects with your A50 Gen 4 Headset. While a year of use is impressive, we strive for flawless performance. We recommend checking for any software updates or potential interference causing the disconnects. Feel free to reach out to our support team for further troubleshooting!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stealth and studio

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, sounds. Prefect for fast reactions on enemies. And although the its lacking in the top cushion. I still would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] There really nice! They seem to make me warm after awhile covering ears

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the feedback on the Astro A50 Gen 4! We appreciate you letting us know you find them comfortable.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the greatest gaming headsets. You cant get much better

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the A50 Gen 4 Wireless Gaming Headset! Your satisfaction is our top priority. Thank you for choosing Logitech G.

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset earcups are smaller than the last gen a50s and do sound like they aren’t as loud but the sound is clean the positional sound for gaming is phenomenal love the virtual surround engine, however when I place them on the base to charge they stay connected and I can continue to hear the tv or game even if headset is off, I found turning them off and on while charging can make then shut down so that they charge quietly, however they tend to not connect when powering on after charging and the base needs to be unplugged and replugged for them to reconnect, not to mention the led indicators on the base after being connected for a while tend to stop responding when switching modes and again need to be unplugged and replugged to reconnect and at time the base will not respond to the reset and require being unplugged and replugged multiple times before reconnecting, contacted Astro and received a vague response about a firmware update that was being worked on to fix the issues but have yet to receive it or any other information, my advise steer clear until the issues are resolved as they are very annoying and will work your nerves to the point that you might break them out of frustration especially since they cost 300 dollars these issues are unacceptable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but has some downsides

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this mic is great especially the sound the only parts that could cause inconvenience are the mic doesnt pick up voices very well and isnt the highest quality and you have to replug the box everytime you power down the xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely the Best Gaming Headset

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dolby Atmos quality. Excellent gaming speakers. Easy to setup and use. All you mainly have to worry about is updating them on your PC. I use these every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset if you're willing to spend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing headset. I have a huge head and I've broken other brands/models. The tubular aluminum on these won't break. Audio is amazing. Build is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones.. definitely recommend adjusting EQ if playing on console. Too bassy in some games…

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 can sound bass-heavy on consoles. To adjust EQ, try built-in presets (Astro, Flat) or download the Astro Command Center software for more control. Some consoles also have EQ settings in their menus.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headset in the world period and contable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They good but heavy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the weight is a little much for me. After awhile my head and neck ache a little.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headsets but must purchase adapter

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro headsets was worth the purchase but keep in mind you need a separate adapter to make them work for an additional cost. Read the product box carefully as it is not included with the headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them using them for cod and streaming on my pc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good battery dies really fast, they sound quality is quite good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Could’ve been great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would honestly give these headphones 4/5 stars for their awesome build and sound quality. They’re expensive but when I’ve been able to use them they’ve been one of the most comfortable headphones I’ve used with a great audio quality in the mic as well. Very solid construction and adjustability that can fit any head size However despite how great they were for the few months I used them, the reason I can only give them 1 star is because of how poorly these headphones are supported by the vendor. A REQUIRED firmware update had bricked my headphones and they no longer communicate with the base station making them unusable. I’ve reached out to the vendor numerous times and either don’t get a response for days or am given unhelpful advice.

    No, I would not recommend this to a friend