Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good battery dies really fast, they sound quality is quite good.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Ducktap?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing, the only thing that sucks is when you put them on the top support slips out of its bracket, and the plastic band on top, digs into your skin, If I pay $250 for headphones I shouldn't have to use duct tape to hold things in place.....
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great but pricey unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a replacement for a TB set for my son. He really enjoys them. They sound great, are light and the charging station is a nice touch.
I would recommend this to a friend - Pros mentioned:Sound quality
Eh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Irritating buzzing noise on left ear and very hard to put on the charging dock. Other than that it’s a good headset
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the A50 Gen 4. We're sorry to hear about the irritating buzzing noise in the left ear and the difficulty in placing the headset on the charging dock. We apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Product Name:
- Brief description of issue:
- Pros mentioned:Sound quality
Great headsets but must purchase adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astro headsets was worth the purchase but keep in mind you need a separate adapter to make them work for an additional cost. Read the product box carefully as it is not included with the headsets.
I would recommend this to a friend - Pros mentioned:Sound quality
They good but heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but the weight is a little much for me. After awhile my head and neck ache a little.
I would recommend this to a friend - Pros mentioned:Sound quality
Great but has some downsides
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this mic is great especially the sound the only parts that could cause inconvenience are the mic doesnt pick up voices very well and isnt the highest quality and you have to replug the box everytime you power down the xbox one
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Could’ve been great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would honestly give these headphones 4/5 stars for their awesome build and sound quality. They’re expensive but when I’ve been able to use them they’ve been one of the most comfortable headphones I’ve used with a great audio quality in the mic as well. Very solid construction and adjustability that can fit any head size However despite how great they were for the few months I used them, the reason I can only give them 1 star is because of how poorly these headphones are supported by the vendor. A REQUIRED firmware update had bricked my headphones and they no longer communicate with the base station making them unusable. I’ve reached out to the vendor numerous times and either don’t get a response for days or am given unhelpful advice.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Nice product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gift for my kids. They have it for couple years now and still work perfectly
I would recommend this to a friendBrand response from Logitech
Posted .Two years of enjoyment and still going strong, that's fantastic! We appreciate you letting us know the Astro A50 Gen 4s have been a great gift for your kids. Thanks for choosing Astro Gaming!
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice quality in sound! Only thing that happens to me I have a little conection problems a few times.
I would recommend this to a friend- Pros mentioned:Comfort
A50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gamers like myself once you figure out how to work the headset they are amazing and I could wear them for hrs without them being uncomfortable
I would recommend this to a friend - Pros mentioned:Comfort
Amazing headset!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a month now and has been amazing so far. Very comfortable and easy to use.
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear! The Astro Gaming A50 seems to be a popular choice for those seeking a comfortable and reliable headset. Its combination of comfort, ease of use, and decent audio quality make it a suitable option for various gaming scenarios.
- Pros mentioned:Sound quality
Head cushion is garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the headset is great. Audio quality is good, ease of use, easy to setup. But the replacable/detatchable cushion on the headband is trash. As soon as I put the headset on the cushion pops out of place. Its very frustrating to deal with so i had to return them. Very poor design decision.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best Headset i have used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used many headsets for playing games. These are the best I have used. They are perfect for gaming on a PC or even a console.
I would recommend this to a friend - Pros mentioned:Sound quality
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset earcups are smaller than the last gen a50s and do sound like they aren’t as loud but the sound is clean the positional sound for gaming is phenomenal love the virtual surround engine, however when I place them on the base to charge they stay connected and I can continue to hear the tv or game even if headset is off, I found turning them off and on while charging can make then shut down so that they charge quietly, however they tend to not connect when powering on after charging and the base needs to be unplugged and replugged for them to reconnect, not to mention the led indicators on the base after being connected for a while tend to stop responding when switching modes and again need to be unplugged and replugged to reconnect and at time the base will not respond to the reset and require being unplugged and replugged multiple times before reconnecting, contacted Astro and received a vague response about a firmware update that was being worked on to fix the issues but have yet to receive it or any other information, my advise steer clear until the issues are resolved as they are very annoying and will work your nerves to the point that you might break them out of frustration especially since they cost 300 dollars these issues are unacceptable.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
4.5/5 good headset but slightly over price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headset over all. Good quality sound as well. No real downsides besides the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever clarity is amazing bought another pair won’t mention name didn’t work as well
I would recommend this to a friendBrand response from Logitech
Posted .Hi, Good day! That's fantastic you love the clarity of the Astro A50 Gen 4 headphones so much you bought another pair! It sounds like they outperform another brand you tried. We're always happy to hear when customers find their perfect headset.
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these is AMAZING but i would get an external mic!!!!
I would recommend this to a friend Astro A50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is good but I expected it to be soo much better for the price.
I would recommend this to a friendA-50
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Product lets me able, move around instead of being connected to a line.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad the Astro A50 Gen 4's wireless freedom has enhanced your gaming experience! Enjoy the mobility and immersive sound.