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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but pricey unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement for a TB set for my son. He really enjoys them. They sound great, are light and the charging station is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset i have used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many headsets for playing games. These are the best I have used. They are perfect for gaming on a PC or even a console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ducktap?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, the only thing that sucks is when you put them on the top support slips out of its bracket, and the plastic band on top, digs into your skin, If I pay $250 for headphones I shouldn't have to use duct tape to hold things in place.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    App Issues To Update The Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a disclaimer, best buy’s customer service was perfect with helping me with my situation. I ended up returning this head set because it had caused me so many problems. The headset needs and app to update and access all of its special add ons. The headset couldn’t be detected on the app, it caused me to download some sort of hardware in order to update it. I updated it and it still wouldn’t detect it. I tried another solution and it ended up crashing my computer. I had to get that repaired, Overall this headset comes with a lot of issues at the begging. It’s not poorly made it’s very good quality headset, it’s just annoying that atro’s has yet to come up with a better solution.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and apologize for the issues you encountered with our headset's app and the inconvenience it caused you. We value your input and will take it into consideration as we work on improving our app and finding better solutions for our customers. We apologize for any inconvenience caused and thank you for highlighting this. If there's anything else we can do to assist, feel free to reach out to our support team.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones have amazing sound quality. going on 2 years now still like brand new

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That's great to hear! It sounds like you're really happy with the sound quality and durability of your Astro A50 Gen 4 headphones. Two years is a good lifespan for a gaming headset, and it's always nice when they hold up well.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50 - Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Wish the Astro instructions were clearer about maximizing settings - I would recommend Googling the setup process to make sure you getting the best quality equalizing and setting up. There are some good content on Astro's blog site.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i think they should have less issues. Battery drained out of no where. At some point they were turning on and off by themsevles. About to go pick up my second pair because the first pair have officialy given out. Had them for almost a year. Sound quality is amazing ill give them that. I dont know if there is a life expentacy on the headset or not.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gamers like myself once you figure out how to work the headset they are amazing and I could wear them for hrs without them being uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect bang for your buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I`ve had this headset for over a year now and it is very easy to use. Dolby Atmos setting really amplifies the sound quality as well. Microphone also reads my voice well and never had an issue with communicating with friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really amazing but it's really nice. The price is certainly too high for what it is and does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t choose any other store for My Entertainment needs, The staff not only greets you with the smile they are very kind and help you with all your Questions & needs.. You walk out gaining a friend also don’t forget to become a total member you will save save save! Best Buy is and will always be Best Buy….

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro A50 Gen 4 headset and your kind words about Best Buy. We're thrilled to hear that you had a great experience with our products and service. We appreciate you taking the time to share your enthusiasm.

  • Rated 4 out of 5 stars

    Good item not price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think there should be a little more discount on this item. Performance was good but the price is a little more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset, have the Xbox equivalent. Nice having the game to party chat fader and three different presets. You can customize it more in the app on the respective console or on a computer. Only down side is the padding on to top become disconnected once, it’s interchangeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Has improved every aspect of game play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset for gaming, with some research i found custom eq configurations online and the sound response is amazing. i play a lot of competitive fps, you can hear everything perfectly and the dolby atmos is next level. i would recommend anyone to buy, now to get their controller!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good battery dies really fast, they sound quality is quite good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50 gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use on Xbox and PC. Have to put in the cradle very purposefully or won't charge. Good sound and microphone.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Avoid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on my 3rd one from sending this headset in so many times. Customer service for this is terrible, they will blame anything and everything on why it isn't working properly to avoid sending you a new one. Issues I've had: All 3 have had popping in the speakers that randomly come and go. The current headset had a screw that wouldn't stay in nor will the charging cord stay in. None of these stay on the charging stand without some kind of force keeping it there. It is a heavy headset, and the battery on this doesn't last very long anymore either after 6 months or so. I owned an Astro a40 that were 10/10 idk why they messed up so bad on these ones.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar quality experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks so much for bringing this to our attention.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost fell out when I saw how much these were! However he loves them and said they are awesome and they work great. Guess I'll take his word..I haven't seen them bring a check home yet! Ha! Just kidding! Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation and that’s why I bought them because the sound is great. Also the fit is as good as I remembered.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the turtle 700s to the a50 astros and I wish I made this choice sooner, battery can last you a while for big gamers and streamers, charges fast, gives you the crispy sound you’re looking for and it’s editable on pc. You won’t go wrong with these.

    I would recommend this to a friend