Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Would recommend buying the mod kit from Astro to add noise cancellation. But besides that it’s awesome. Get about 3 days of gaming with about 4-5 hours of gaming a day
I would recommend this to a friend Very Good Sound Quality And Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound and far range, I usually walk to the other side of my house and still get sound from my computer. Only down side I have had is sometimes when I would turn on the headset I won't have audio but that is usually fixed by holding the surround sound button and game audio buttons at the same time for a little bit and it fixes it self.
I would recommend this to a friendCustomer Service 10/10
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service at this bestbuy and headset is 10/10!
I would recommend this to a friendFOR THE WIN!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these are for the win!!! I actually love this headset! It's refreshing to have a headset with so many different features! The only Downside is I wish they could charge without your console being turned on
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words about the Astro A50 Gen 4! We're thrilled to hear you're enjoying the headset so much. We understand your point about the charging requirement. We appreciate your feedback and will continue to explore ways to improve the user experience in future iterations. We hope you continue to enjoy the immersive audio experience that the A50 Gen 4 provides.
- Pros mentioned:Comfort
Excellent headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the A20’s and it was about time for an upgrade...the A50’s are definitely worth the price tag, Precision sound and even better fit on my head! Super to use base station for charging
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! If you’re not a gamer or tech savvy, this may not be for you
I would recommend this to a friend - Pros mentioned:Sound quality
Good headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are alot better than the previous a50 , sound is almost as good as the a40. But I think the sound on the a40 is just slightly better. But you have a wire hanging on the a40 and a50 is wireless.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are amazing..please update them before using them on the series x and that will solve the no noise and static sound every 2 min after i updated they worked amazing
I would recommend this to a friend Honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headset but not worth paying the $300+. I have had better for half the price from other brands.
I would recommend this to a friend- Pros mentioned:Sound quality
Play station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great,very good price it’s excellent,good quality
I would recommend this to a friendBrand response from Logitech
Posted .We're so glad to hear that you're enjoying your new product! It's wonderful to know that you're satisfied with both the price and the quality.
Thank you for sharing your positive feedback. We're always striving to provide our customers with exceptional value.
- Pros mentioned:Sound quality
Gaming Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment for serious gamers. Easy to use, powerful sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellente PS5 headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and work awesome! Good to use for first person game.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality took a while to set up but got the hang of it
I would recommend this to a friend - Pros mentioned:Sound quality
Legit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The top sponge comes off if you have a big melon. Other than that A+ stuff
I would recommend this to a friend - Pros mentioned:Sound quality
Expensive, but worth it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are awesome. They are pricey, but I feel they are top of the line. I do recommend get the warranty from BestBuy, so that you have your investment protected.
I would recommend this to a friend - Pros mentioned:Comfort
Best headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset ever as long as you keep it updated. Very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Best head phones on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best head phones anyone could ask for. They work flawlessly and actually have a charger stand. Well worth the extra cost for the outstanding quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned a bunch of headsets through the console generations. I've been a turtle beach kind of guy until I bought the Astro 50.AWESOME quality in performance and craftsmanship.
I would recommend this to a friend - Pros mentioned:Sound quality
INSANELY CRYSTAL CLEAR QUALITY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has given me a whole new experience to gaming. It take the immersion of the game to another level. You can hear every single thing intended by the game devs with this baby.
I would recommend this to a friend - Pros mentioned:Sound quality
Pretty dissapointed with astro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owened a pair of astro a50 back in 2012 when everyone had them, they were the best headphones ever quality wise and the sound was very good. Now the new astros are terrible for the price mic quality sounds like im back in 2012, audio is very good. One of the biggest disappointments is the little plastic piece ontop that sits on your head so that the plastic doesnt dig into your head, is held by plastic clips that when I use just falls off. Tried to get a refund but was past the two weeks
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a subpar microphone experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. In the meantime, we'd request you to contact the Logitech support team as they'll help you find a more suitable resolution.