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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best wireless headset for ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work AMAZING on the ps5. Excellent sound quality, SUPER easy to use, and my friends tell me the mic works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Proves Astro is a Dead Brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me save you some time and money. These are built like an absolute trash heap. Right out of the box the headband on these will fail. There is only cheap plastic tabs holding them in place and they will either already fail to hold them in place out of the box or will warp within a few uses. Either way your head will be cut into with hard plastic as the headband will not stay in place. The software is also horrendous in this model. Unlike Gen 2 which was the best version of these, range is literally any wall in your house. So if you want to be able to step away for a minute while listening to music, its going to cut out. It doesn't matter if the wall is an arm length away from the dock, it will cut out. The software also has a tendency to brick the device permanently. The device will always try to install a broken firmware and it will do this regardless if you tell the software to ignore updates. I want to be honest, if you buy these, there's no support from Astro for these. They will take a ridiculous amount of time to resolve a support ticket. For my issue it took weeks only to get a headset with the same problem and which bricked itself via the firmware issue within hours. I am still fighting this company for a refund because I can't use the headset. This is a company which you can tell is circling the drain and is completely checked out. Whoever is running the company should resign, and allow someone else to run it. Its really sad I love the sound mixing ability of these, but I can't condone such poor quality of product and supporting software. I can do the same thing with Voicemeeter.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the negative experience you had with Astro A50 and this is surely not what we intend to deliver. We appreciate your honest feedback regarding the quality of the headset, software issues, and lack of customer support. Your feedback hasn't gone unnoticed. We will make sure to pass it along to the relevant team for their review and consideration. Any inconvenience is deeply regretted.

  • Rated 4 out of 5 stars

    A few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gen 4 is great when it’s working but the firmware right now is having a few issues where I have to reset the base station for Xbox one x pretty often. It does take a little time to get used to with the equalizer settings and the balance between voice Chat and game sound but once you get it dialed in it’s the best headset. For the price it should come with the leather ear cups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top part pops out of place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the headset keeps popping out of place, making it annoying. I fixed it using super glue, however there shouldnt be a problem like this leaving the factory.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't buy this head set.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, for sound and such, it's great, but it has a piece on the top that's not permanently connected.. and when it dislodges its super annoying and required immediate response to fix it. Crap design.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Just wish it was louder for in game play

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Love the quality and the feel of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Love the style buuuuuut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style on these headphones & obviously how they sound buuuuut I’ve had to return these and get new ones due to them being defective... After a week of using them they lost connection, I tried updating them and nothing so hopefully the 2nd time around they actually last longer than a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sturdy and sound Is pretty good. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Astro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longest battery life of any headset I’ve owned love the app on the Xbox to full adjust the three sound presets to my liking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Sound for Xbox headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with 2 year Dolby Atmos and the sound is the best I’ve ever heard in a headset. Recommend updating firmware and getting the configuration applications to fine tune your sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone. Great mic. Sound it Crystal clear. Surround sound is phenomenal. I want to buy my brother a pair there so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT. I use these when playing XBOX and I feel it really immerses you into whatever game you’re playing. Great value and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband for Christmas he love it he palys on computer and he likes the quality and sound of the headphones works great for him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiancé, he loves them! This is his 2nd pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but doesn’t always connect right away. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head set very comfy has everything you need to game with top tier hearing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A sound like no other

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NEVER experienced game play so live like this. The Astros really bring the game and/or movie to life with the surround sound quality. Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are amazing. Make sure you get the adapter for PS5 that's the best way to get the best quality sound and you'll be as amazed of the sound as I was.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and durable headset with great custom audio features with downloadable software.

    I would recommend this to a friend