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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,630 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY IF YOU HAVE WINDOWS 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games i use this headset for... warzone, mw2, rocket league, and apex. When I first got the headset i was excited to get home and try it out i plugged it into my PC loaded up warzone and when i was in a match everything sounded muffled. I closed the app opened up astro command center which only has 1.8 stars on the microsoft store which i see why it wont detect the headset at all then i downloaded the app from astros website the only command center app you can download is the windows 10 version they dont have windows 11 support so everything sounds terrible despite what you do to the eq settings NO WINDOWS 11 SUPPORT

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best gaming headphones I’ve ever owned they are very loud and clear.well worth the price over the competition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is the best item fur my work The sound us great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    King of Gaming Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The king of the jungle. The A50 is still the best sounding headset that Best Buy carries. It works great until it stops working great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and I love how it’s noice canceling but I can also hear what’s going on outside the game as well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can here every foot steps in COD. The best part I can go the mail box without getting disconnected from the game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset if you like wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I know its expensive, but it's built as priced and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Choppy range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset. Range and bluetooth are a little weird. It cuts in and out sitting still. Base station had to be unplugged and plugged in regularly, even after update. I play daily and it works for what I need. Just hope they have another update soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but better on sale.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of ways to tailor the sound to your liking through desktop app. Clear voice chat and mic input, range is ok. Top head pad stop sticking which required super glue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Astro A50 excellent sound, terrible set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones is amazing and I would rate the sound a five. However, the set up to be able to talk to other players was extremely frustrating. For the price of these headphones, one would hope the set up would be automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pros and cons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is great for sound and quality the only issue is i have to unplug it and plug it back in when i turn the xbox on in order to get my mic to work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good initially, dead after 9 months.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A50s initially worked great and the sound quality was amazing after changing the mixer presets. However there is a terrible problem with the base station and eventually the headset does not recognize the station and will no longer charge. After overnight charging the headset software will say something like “80% charge” within 5 minutes the headset will die and restarting the software will read “0% charge” because it was actually never pairing and charging on the base station. When addressing this with Astro you will be instructed to clean the pins, update the firmware, or reinstall the command center. I’m a PC and the firmware will never update and constantly read that the update failed. This is a long-standing problem with this headset and countless threads are present on the internet describing this problem. I recommend staying far away from this “premium” headset because you will need another pair within 9 months if you have my experience. Summary: Worked extremely well for about 9 months and now unusable. All attempted remedies didn’t fix it. The command center firmware is terrible to work with, poorly supported, and you may or may not be able to update it. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you've faced with the A50 headset. It's disheartening to hear that the base station issue and charging problem have rendered the headset unusable. We understand that attempted solutions did not resolve the issue for you. Your feedback regarding the longevity and the overall experience with the headset is important to us. We appreciate your insights and will pass along to the relevant team. Thanks so much!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset i play rust and its just amazing the sound quality is amaizng

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased several versions of these over the years and can’t image the gaming experience without them! They are the very best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset u could hear everything in wz and when u play rank in mw2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love them. if you’re debating between these or wired… then choose these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Set

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 quality and easy to use. I got them as gift and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for hardcore gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are extremely comfortable and it’s very loud but not to the point where it hurts your ears , mic has problems staying up for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset , bought my second pair , sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headset wouldn’t buy any other one! Super comfortable it’s been a year already and they are still working perfectly

    I would recommend this to a friend