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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for just under a month, It provides excellent audio quality for both music and gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is awesome super loud and strong and love how you can change everything to your liking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    RUN - don't walk away - RUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this headset. I purchased the name brand 300$ set to avoid issues, but I still found many of them with this unit. Yes I did update the software through the website, no it didn't completely fix it. When I first got this unit the battery was practically dead. I charged it completely which took approximately 6-7 hours. Then I was not able to hear anything through them. After I updated the firmware through the Astro website (hooking headset to PC via USB) I was then able to hear. However, the cut out for 2-3 second every 30 seconds. Using this headset is a really good way to become dead in COD. These conditions were experienced with me seated directly in front of the cradle and xbox approximately 10ft back. Finally, the max volume was not loud in any way. I was not trying to induce hearing loss, but you will never even have to worry about these as I never turned it down from max volume due to it being pitifully quiet. I returned this and purchased a Turtle Beach Elite headset as a replacement. This may be an unfair comparison as the turtle beach unit I purchased is wired and not wireless, but it's a night and day difference. Both the sound quality and Volume are markedly improved with the Turtle Beach Unit. best buy was of course great with the return. I highly recommend saving your time and money by not buying this unit. I wasn't expecting perfection, but the best way I can put this is I would have been dissatisfied and returned them if they cost me 50$ much less the 300$ I paid, and I promise that is absolutely not exagerated in any way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Attention Astro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for the money. I’ve owned all different type is of headphones, especially astros, but this one in particular for the ps5 isn’t anything like I’ve received from them in the past… You need an adapter for them to work on the ps5 for some reason. There was way too much work required to get these things operational. It doesn’t have to be this hard.. or expensive on my opinion. If I’m paying 340 dollars for something my expectations are high considering what is out there.. the Sony Pulse headphones I had before were 120 bucks, easy to use, durable, longer battery life, seamless connectivity the list goes on.. I’ve owned a40’s for both Xbox and ps4 they worked great. I’ve owned a30’s a20’s, never had an issue. I feel let down by Astro honestly I had such high expectations for this headset seeing as I’ve pretty much grown up using their product throughout the years… I’m just kind of wondering why did I buy this product? Because I had faith in Astro gaming! It’s 2023 Astro, get it together..

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the adapter requirement and the overall experience with the Astro headphones and this is surely not what we want our users to experience. We appreciate your feedback, and we'll strive to improve our products to meet your expectations. Thank you for your continued support.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! My KD has gone through the roof with these, my sweatpants are sweatier than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice audio and boyfriend loved them. makes an excellent birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound.. bad quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones broke pretty easily from band and head foam but the sound is crazy good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very helpful with helping me on this difficult order ended up not liking them and returned but that’s okay

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience with the A50 headphones. We're glad Best Buy was able to assist you with the order process. We understand that the headphones may not have been the right fit for you, and we appreciate your honesty. We hope you'll consider other Astro Gaming products in the future. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all astro products! these headphone are amazing!! they are a little pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Video gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is crystal clear! They don’t take long to charge. They are the best headphones I have bought!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best wireless headset I've ever used. Haven't had any problems other then the Astro software.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ASTRO A50 headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASTRO gaming headsets are perfect for any gaming experience. Great sound and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Go with wired A40!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in Astro. I have the A40 TR and they are amazing. When I first got these they looked amazing and felt good but when I went to turn them on and make them work they just wouldn't pair with my computer. I contacted Astro and they just said you restart the headphones but that did nothing. I returned them and exchanged them for another box and the new box was the same issue but the new pair of headset wouldn't even turn on and Astro was no help with this they just kept saying to restart the headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This think is freaking amazing!!! Volume is good Headphone excellent quality Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing headset, BUT....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good head set over all but the base sometimes doesnt pick up the headset clearly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty good daddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good comfort. There is a buzzing sound when you are using them with no audio though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve owned. Can’t go wrong with it. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, good build quality, good audio, i recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality clear sound good packaging I will recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and they cancel out outside sounds

    I would recommend this to a friend