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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,630 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    $300 Headset nightmare

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the A40 and last me for a while until the battery no longer charges correctly anymore. I went ahead to buy the A50 that is compatible for PC, PS4, and PS5. I didn't have a year with this product. Don't get me wrong the sound quality is superb. I just hate how it malfunctions. A50 was working fine on the PS5 and stopped working 2 days ago. There was no sound playing what so ever and my headphones just stop syncing to the base station. I did the hard reset and didn't solve my problem. I followed every step from the Astro gaming website. I followed every youtube video of how to troubleshoot. For some people it works but I'm not lucky. Even connecting it on the PC with the command center, it fails to update the firmware. There is no way to fix it. The command center would claim my headphones are 100% battery and after the firmware fails to update. It claims the battery is 0% so which is it full or dead? Other videos on youtube claim Wifi or baby monitors can disrupt your headphones. Are you serious a $300 value wireless headphones can be easily interfere by a signal from a baby monitor or other electronic devices. That is sad. I'm currently using the Turtle Beach Stealth Gen 2 wireless and I'm not having no issues with them. I have them over a year. https://www.youtube.com/watch?v=gyu0PQpnoHQ&ab_channel=Nange

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good also great at the same time. It works left ear and right ear simultaneously. Wow.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    xbox gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming headset that I have ever owned, you can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    astro gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset for chatting with your friends gaming surround sound is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing headset, BUT....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good head set over all but the base sometimes doesnt pick up the headset clearly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset money can buy right here. Turtle Beach is awful, Astro is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've owned worth every penny. Doesn't even feel like I'm wearing it very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new headset. Was tired of skimping out. This is exactly what he wanted and needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro A50 headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product except for head pad pops out little glue or tape and good to go

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your feedback on the Astro A50 headset. We're glad to hear that you're overall happy with the product. We'll consider your suggestion about the head pad for future improvements.

  • Rated 5 out of 5 stars

    Astros

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever owned. I’ve owned turtle beaches hyper X, etc. nothing comes close to these. They are so customizable for any game, or setting.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Astro Gaming A50 Gen 4 Wireless Gaming Headset is the best you've ever owned.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    SUPERB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i ever owned hands down. Feels like your in the game

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best by far I have the Astro 40s but wireless is way better than having the wire around

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It lived up to all the hype and the sound is very clear. Love the multiple options on sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. I def recommend buying these if you are looking for the absolute best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. Best headset ever. I love the app and being able to control the feedback on the headset and from what i can tell it is permanent and you dont have feedback on anything else you connect to. I recommend this headset 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Tier Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A all around headset a must buy compared to others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset available I am so grateful I made this purchase it is a fantastic headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant buzzing in the left ear…..not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were delivered on time and as stated. After setup, headphones were working perfectly fine and as expected. After a day of charging and on the second day of us there was a buzzing and static in the left ear that would not go away at all. After multiple resets and looking online it seems this has been a known issue for these headphones that has not been corrected after being out for so long. If we cannot find a solution for them returning them will be the next option within the next few days.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the audio issue you're experiencing with your Astro A50 Gen 4 Wireless Gaming Headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product can hear everything clearly in game must get for ps4 and I switch off to pc

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headsets I purchased. Comfortable! Upgraded from A-40s

    I would recommend this to a friend