Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever used! Quality sound for awesome gaming!
I would recommend this to a friend - Pros mentioned:Sound quality
Astro or bust
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had the A40 and transitioned to the A50. Amazing!
I would recommend this to a friend Thank you
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was very helpful with helping me on this difficult order ended up not liking them and returned but that’s okay
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the A50 headphones. We're glad Best Buy was able to assist you with the order process. We understand that the headphones may not have been the right fit for you, and we appreciate your honesty. We hope you'll consider other Astro Gaming products in the future.
- Pros mentioned:Sound quality
Best headset!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME HEADSET! Great quality, sound, and bass! Thank you!
I would recommend this to a friend - Pros mentioned:Sound quality
The best.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Had this over a year and hasn’t failed me once.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality u can’t not miss a sound with this headset ... every penny worth !
I would recommend this to a friend Great Headset a Little pricey though
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was nervous to get this headset at first but have fell in love with it. I have been using it for about 3 months now and have almost no complaints. Only thing I will say is that they do start to peel in some areas from basic wear and tear. Other than that they are great just make sure to download Dolby. Also can be very difficult to set up to use on both Console and PC at the same time but is possible.
I would recommend this to a friend- Pros mentioned:Sound quality
best of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality. looks are amazing. and the sound it 10 /10. if u want the best headset. this is it
I would recommend this to a friend - Pros mentioned:Sound quality
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. I sometimes get disconnected with party chat and game chat, game volume. I think they could have made it easier to tell which is which.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Astro A50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I have every bought. Super light, fits great and tremendous sound
I would recommend this to a friend - Pros mentioned:Sound quality
Nice Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling, excellent quality high-end gamers headset.
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great choice for me to use while flying
I would recommend this to a friend - Pros mentioned:Sound quality
These are worth the hype
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Light weight feel. Completely worth it. Highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality and overall excellent sound quality.
I would recommend this to a friend - Pros mentioned:Comfort
Nice headset until they stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this headset on 8/6/2020, they stopped working on 9/24/2020, i submitted a ticket to Astro Gaming on 9/25/2020 even called Logitech the parent company to be told i would have to wait for Astro Gaming support to respond. The headset is very comfortable and I have used plenty to know the difference, it comes with a base station and you have three preset for the audio. The main issue is pairing of the headset to the base station that becomes the issue. when this happens I tried updating the firmware, though this was the biggest mistake as the headset repeatedly failed to get firmware update, since it couldn't get out of bootloader mode, After about a week Astro gaming support responded with a way to manually update the firmware, though that failed as well. Again was told to update the firmware to get headset out of bootloader mode, i responded back to Astro support that i would like a RMA to get new replacement, after another week they approved my RMA request though they don't know when I'll receive the headset since the warehouse is on short staff due to Covid-19. So if you have money to burn and want a comfy headset by all means this is well worth it, until headset stops working and you need support, Only reason I didn't have to wait a month to get a response was I called Logitech and they put in a ticket to get a quicker response. Not to mention was unable to register my headset on website due link being broken. Overall really expensive headset, customer support not so good. Hopefully this doesn't happen to you.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
I love Astros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think Astros are better than turtle beaches I like the good quality of the Astros wireless
I would recommend this to a friend - Pros mentioned:Sound quality
Recommend to buy one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can hear everything! Noise cancellation!! Charging port is very convenient!!
I would recommend this to a friend Astro a50s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset good overall other than headband strap keeps popping off almost like it needs superglued.
I would recommend this to a friend- Pros mentioned:Sound quality
Feedback
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work amazing! My boyfriend doesn’t ever hear anyone calling him ever
I would recommend this to a friend - Pros mentioned:Sound quality
Nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headset I’m happy with it, I have nothing bad to say
I would recommend this to a friend