Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
The best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran into a couple update issues with the Astro software, if you can get through a few bugs, it is an amazing headset, my favorite so far, you can change out the fabric for bonded leather. Quite awesome.
I would recommend this to a friend- Pros mentioned:Sound quality
Dope!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing is awesome on this. COD is something else yessssssssss
I would recommend this to a friend - Pros mentioned:Sound quality
Best so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement from the previous gen A50. Astro brand is awesome.
I would recommend this to a friend Astro A50 gaming headset
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good tbh but what’s annoying is that sometimes it doesn’t turn on and whenever you wanna charge you gotta leave it on the stand for a while
No, I would not recommend this to a friendAwesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a little confusing but the headset is perfection in every way.
I would recommend this to a friend- Pros mentioned:Comfort
Headband cushion is a bust!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earmuffs feel amazing! Doesn't get to hot on the ears. One thing that was a bust for me is that the top cushion on the head band kept popping off and the actual headband was killing me because the cushion would not stay on. I wish the mic monitoring was better. For the price that I paid it's not worth the $300
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate to hear. Your feedback matters, and we'll be sure to share it with the appropriate team. Thank you for bringing this to our attention.
- Pros mentioned:Sound quality
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great. Easy to set up would definitely recommend
I would recommend this to a friend Astros
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son likes wired ones better. He has a set of astro wired and likes you dont charge them
I would recommend this to a friendGreat but had problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great until they developed a connection issue making one side not work. They were returned for a refund no problem.
I would recommend this to a friendAstro A50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for gaming. Only problem was the top of the headphones keep seperating.
I would recommend this to a friend- Pros mentioned:Comfort
Dead within 22 months
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] When they worked they were solid, overpriced but comfortable. What brings the rating down from what I would've probably given a 4 to a 2 is that for $300 you would expect a product that lasts longer than 22 months. The battery will no longer hold a charge, I contacted support from Astro (well logitech now but same difference), and as the device is now out of warranty it is now a crappy wired headset that anytime the micro-usb cable jostles will turn off and interrupt any experience you are trying to have. Very disappointing experience with what should be a premium headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it.
Poor quality parts
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is awesome except the top head piece is trash. Always unclips an falls off. I saw other reviews of others selling a piece for a quick fix or just gluing the parts to keep it stable. Also after a few months the headset stopped charging. The deck worked but the headset died. Tried using just a charging cable to it w/o deck am still no charging. Overall the heads set was great other then those issues.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the issues you've experienced with the A50 Gen 4's headband and charging. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Faulty pair maybe?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had mine for about 3 months. They perform great, however I don't know if I got a pair that didn't get put together properly or something, but the headband part isn't staying together and one of the ear pieces plastic broke on the side. Never has this issue with my A40's...
I would recommend this to a friend- Pros mentioned:Sound quality
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset for gaming hands down. Deff recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, worth the money invested into it
I would recommend this to a friend Great headset... just don't do software update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this based on friends recommendations. I should have done more research. There is a bug in the update for the software. Its an issue that has been going on over a year and they still aren't fixing it. Once I did the update it only half worked and my headset never worked again. Product support for astro took a week to respond. Other owners on reddit were much more helpful. I used this headset 30 min before I had to box it up and send it back. Wished it could have worked, especially for the price.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming headset....................hands down!
I would recommend this to a friend - Pros mentioned:Sound quality
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much. I highly recommend this......
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love them because of their full customizable Sound
I would recommend this to a friend Great experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Also ordering items online was so easy and great. A wonderful experience for purchasing.
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that your experience with the Astro A50 Gen 4 and your online purchase was fantastic! Your satisfaction with both the product and our ordering process is greatly appreciated. Thank you for choosing Astro Gaming!