Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
They don't cut out!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's it...... They don't cut out................
I would recommend this to a friend Comfortable and great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset improves on a lot of qualities from the previous generation of a50s. My only gripe is that sometimes the voice/game volume balance is a bit finicky.
I would recommend this to a friendAstros gaming headheadset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astros gaming headset are the best headsets in my opinion. They have never failed me, never began the effective order. Anything they have always been great and reliable
I would recommend this to a friendGreat headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset! Worth the value! Only knock I would say is the surround sound is bad. But you can get dolby digital to fix that.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Sound was great... for an hour.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set these up and used them about an hour. The sound was great and they were incredibly comfortable. I took them off, put them on the charge pad and came back and they wouldn't turn on. Now they wont even charge, and astro's tech support is literally next to useless. I wouldn't recommend them to anyone for the price you pay.
No, I would not recommend this to a friend A little bit over priced, but still a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No audio jack. Bluetooth only through base station. PC and PS4 must connect to the base as PC. Xbox as xbox. Also headphone might be smaller than expected.(If you got a big head watchout) Charging the headphone is some wat a pain. Two ways to charge. One is the base station the other is the by Android charging cable. The cable must be connected through the base station if you still plan to use it while charging. The product is good, but has compatibilty/adaptability flaws.
No, I would not recommend this to a friendastro a50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headsets are amazing but for a $300 dollar headset they shouldn't hard to fix them but once you can their amazing.
I would recommend this to a friendAstro A50
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset only downside is the material on the outside is peeling.
I would recommend this to a friendAwesome Head(ache)Set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue i have with these Headphones are how they Stop working all together until you Update the Base Station with a Computer-Based update.. my only question is "Why?" Why does it seem like EVERYTHING these days needs to be updated regardless of it purpose.
I would recommend this to a frienddoesnt work well with xbox series X
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a week or two of use the base station stopped connecting to my xbox and the headset was completely unfunctional; highly recommend steelseries arctis nova pro for 50 extra dollars instead of this piece of junk
No, I would not recommend this to a friendAstro a50
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable kind of, the top plastic piece on headband wont stay together and the headset seems to have bad connection issues on both xbox and pc. Battery life is questionable doesnt seem to last as long as previous astro headset or other competitors. Sadly dont recommend these.
No, I would not recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, has some minor annoying things one a distinct low frequency beeping can be heard sometimes off and on
I would recommend this to a friend- Pros mentioned:Sound quality
Not next gen ready. But has next gen price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality not as good on xbox series x but good on xbox one x. Would recommend more for pc
No, I would not recommend this to a friend Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best headset out there! The way you can change voice chat and game chat with a click of button not needing to leave your game is perfect
I would recommend this to a friendLittle heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The autistic are spot on but the head set itself is a little heavy. So only 4 out of 5 stars.
I would recommend this to a friendBuy BEST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset and price. You always get good value at Best Buy due to pricing and price match. Plus the ruturn policy is awesome.
I would recommend this to a friendBrand response from Logitech
Posted .It sounds like you love the Astro A50 Gen 4 and got a great deal at Best Buy! You mentioned great audio, comfort, value, and Best Buy's price matching and return policy.
Comfortable and great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck out there. At least in regards to headphones. You could find a nice trick to bang out there for the price of these headphones.
I would recommend this to a friend- Pros mentioned:Sound quality
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is Amazing but mic does not reach that much so you definitely have to speak up louder than normal.
No, I would not recommend this to a friend Poor quality parts
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is awesome except the top head piece is trash. Always unclips an falls off. I saw other reviews of others selling a piece for a quick fix or just gluing the parts to keep it stable. Also after a few months the headset stopped charging. The deck worked but the headset died. Tried using just a charging cable to it w/o deck am still no charging. Overall the heads set was great other then those issues.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the issues you've experienced with the A50 Gen 4's headband and charging. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i turn on my system the headphones dont always connect
No, I would not recommend this to a friend