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Customer reviews

Rating 4.2 out of 5 stars with 5638 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,638 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound great…. Everything else, not so much

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but I’ve had numerous issues with every aspect of these headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest purchase I’ve done in a while . Thanks Best Buy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're loving the A50 Gen 4! We hope you continue to enjoy the immersive audio experience. Logitech

  • Rated 3 out of 5 stars

    The headband is meant to break

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate these 5 stars if the headband wasn't meant to break.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Left Earpiece Ringing Causes Tinnitus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't experience it until you've got the battery fully charged above 80%, but the RINGING IN THE LEFT EAR. It's low high-pitch buzzing you may not always pickup on, especially while audio plays, but it causes temporary tinnitus. You'll notice it when you take off headset. Gotta return this pair.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the ringing noise in the left earcup of your Astro A50 Gen 4 headset. We understand how concerning this issue can be, especially for those sensitive to high-pitched sounds. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset I have been using for a couple months and still loving it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're still enjoying the A50 Gen 4 Wireless Gaming Headset after several months! We're glad to know that it continues to deliver an excellent audio experience. Thank you for choosing Logitech G.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Astro = Apple of headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the mic is trash. For $300 it should be way better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headpt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head piece has a part that keeps popping off making it annoying to keep putting back in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but make sure to have a computer to download and upload software. Wish it was a bit easier to adjust sound while playing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great headset with some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great, but sometimes you have to reset the base station to make the microphone work or show up. Pretty annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro A50 Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I’ve owned. It’s a top tier headset I’d recommend. If you’re looking for something immersive a50s are the way to go!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, but the mic quality isn't the best.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Decent Set.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not the best. I have had worse though. Charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It’s okay, but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggled to get it setup, astros command center was not recognizing the headset when connected. Took about a good hour or two to actually connect and use, which is too long in my opinion. Sound quality was okay. Microphone input was just not good even with adjusting settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good headset. it does get uncomfortable after long gaming sessions. microphone tends to be choppy sometimes as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Last gen specs next gen pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect volume..... thats the only pro ... cons the middle piece of headband constantly pops off .... 0 Bluetooth ..... startup is super slow not worth the premium in 2023 they are last gen and you can tell

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.

  • Rated 4 out of 5 stars

    Great Headset, But Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset but you need a pc to set it up properly if you wanna use it on Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy comes through every year for us. Love this head set

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your continued support and positive feedback on the Astro Gaming A50 Gen 4 Wireless Gaming Headset. It's great to hear that it has been a reliable and enjoyable companion for your gaming experiences.

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box, and it still had the plastic on it. Whoever boguht this and returned it, thank you so much! Saved me 100 bones. And i love these things. I definitely recommend getting the mod kit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but ends io giving you problems. Id try for some steel seris mics.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Do not buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolute trash. They are comfy and sounds good when they actually work. DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We deeply apologize for your frustrating experience with the ASTRO A50 Gen 4 headset. We understand your disappointment, especially considering the comfort and sound quality you mentioned. Your feedback is valuable to us.
      To ensure you get a headset that functions properly, We strongly recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: