Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Best Headset Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best headset hands down. If you want to invest into gaming. This is the headset to invest into.
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you've had such a positive experience with our Astro A50 Gen 4 Wireless Gaming Headset. Your feedback is invaluable to us as we strive to provide exceptional gaming experiences.
- Pros mentioned:Sound quality
they are awesome but broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these i think they are awesome but unfortunately not even 6 months of having them and the mic works sometimes and sometimes doesnt from moving it up and down from the mute or charging position. other than that the sound quality are awesome just wish they would have lasted me alot long especially for how expensive they are.
I would recommend this to a friend Great, but prefer the A40s.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cut out now and then, and go to sleep quite frequently. It gets anoying while playing games.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound but still loylts of problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are lighter than last model, more plastic but feel good, they sound amazing but mic had a lot of issuses and connection with my Xbox had issuse lots of times Xbox wouldn't register a headset so couldn't use the mic and the mic just randomly disconnects leaving you to unplug the base station to reset the device, great sound but definitely not worth the price
No, I would not recommend this to a friend Astros a50
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming headset for ps5…this is my second pair because i give the first one to my little brother
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Indeed. The Astro A50 is a well- regarded wireless gaming headset that is compatible with the PS5, so you've made a good choice!
Noise cancelling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got these for my boyfriend and he absolutely loves them. he ignores me with these on because of the amazing noise cancelling lol
I would recommend this to a friendLove these for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair and have worked great. The only complaint I have is that the paint started flaking off on my first pair right away.
I would recommend this to a friend- Pros mentioned:Sound quality
Bad headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as the speakers and microphone, its high quality. Still, I wouldnt pay 300 for this. The top part that rests on the top of your head is made of such horrible quality you would think it was a 10 dollar headset... not 300 dollars. The middle cushion piece falls out all the time. Very annoying and unwarranted for a headset at this pricepoint and I just cannot give it a good review with such a horrible weakness built in. I would also assume internal wiring of the headset is that much less stable because of the design.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
The Him of Headsets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headset ever. Had to double it ngl. I fw this hesdset
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you're loving the A50 Gen 4 Wireless Gaming Headset! It's designed to deliver an exceptional audio experience, and we're glad it's meeting your expectations. Thank you for your kind words and support!
Great headset for gaming and music
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Absolutely love the A50s. First pair lasted me 4 years. Had to get a new pair after battery stopped charging. Will continue to support Astro
I would recommend this to a friendAstro W
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of, if not the best, headset I have owned. I definitely recommend!
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that the Astro A50 Gen 4 is one of your favorite headsets! Your positive feedback is a testament to its quality and performance. Thank you for sharing your experience and recommending it to others.
Grandson
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson was so happy to receive this gift. He said it was his second favorite gift.
I would recommend this to a friendBrand response from Logitech
Posted .We're so glad your grandson loves his Astro A50 Gen 4! It’s wonderful to hear that it brought him so much joy. Thank you for sharing your positive feedback.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good headset the sound quality is average, the mic is below average, and it’s very tedious to change the settings on it. It’s also too expensive to be micro usb
No, I would not recommend this to a friendA Best buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.many features included hard to name all the pros, by far the best one is Dolby digital access included. The only con is not being able to use them on my phone ASTRO please add IOS or Android phone connectivity. I can wear them all day,
I would recommend this to a friendI think I bought the brand not the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality headset however, it’s really annoying that before using them I have to unplug the base from my console. Before. Every. Use. They are updated. It happens with any of the USB’s unplug it into. It’s annoying. The battery life definitely is not as long as it says. After about 3-4 hours it’s almost drained completely.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset kinda confusing to get settings right other than that a good headset
I would recommend this to a friendBest Headphones for Xbox Series X!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these today for my Xbox Series X. All I can say is WOW. I had the Turtle Beach Stealth 700s and nothing but static. These are these best for the Series X. Awesome. Thank You Bestbuy!!!
I would recommend this to a friendEasy pick up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy pick up, and ordered and packed up correctly.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your positive feedback on your recent purchase of the Astro A50 Gen 4 headset. We're glad to hear that your order and pickup process went smoothly.
We hope you enjoy the exceptional audio quality and comfortable fit that the A50 Gen 4 offers. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.
Amazing.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit I’ve purchased. This headset is the best high end option out there. DO NOT UPDATE FIRMWARE! It will break the headset.
I would recommend this to a friend- Pros mentioned:Comfort
Way too expensive for the quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of the headset I am very disappointed in the overall quality. At first I really enjoyed it, didnt sound as good as the Sennheiser's I tried ( not surprised) but much much more comfortable as I have a big head. Now where the main issues really began to have issues was mostly in the charging system and the base stand as a whole when it would constantly fail to update firmware. That issue solved, months passed not really caring to update as more came out, but now the headset started to fall apart. A screw backed out of the headphone so the ear piece fell off, whatever no issues, I have tamper proof torx heads to re attach it. But now, still less than a year of owning it, the top head cushion is popping out of the headset making it very annoying to wear and in convenient, for the price of this headset I expected a much better quality control
No, I would not recommend this to a friend