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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,630 reviews
  • Rated 4 out of 5 stars

    Great Headset, But Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset but you need a pc to set it up properly if you wanna use it on Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for my boyfriend and he absolutely loves them. he ignores me with these on because of the amazing noise cancelling lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box, and it still had the plastic on it. Whoever boguht this and returned it, thank you so much! Saved me 100 bones. And i love these things. I definitely recommend getting the mod kit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the speakers and microphone, its high quality. Still, I wouldnt pay 300 for this. The top part that rests on the top of your head is made of such horrible quality you would think it was a 10 dollar headset... not 300 dollars. The middle cushion piece falls out all the time. Very annoying and unwarranted for a headset at this pricepoint and I just cannot give it a good review with such a horrible weakness built in. I would also assume internal wiring of the headset is that much less stable because of the design.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good headset. it does get uncomfortable after long gaming sessions. microphone tends to be choppy sometimes as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but ends io giving you problems. Id try for some steel seris mics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!!! I would highly recommend!!!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Astro A50 Gen 4! We're thrilled to hear that you're enjoying the exceptional audio quality, comfortable design, and wireless freedom it offers.

  • Rated 4 out of 5 stars

    Great, but prefer the A40s.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cut out now and then, and go to sleep quite frequently. It gets anoying while playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    they are awesome but broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these i think they are awesome but unfortunately not even 6 months of having them and the mic works sometimes and sometimes doesnt from moving it up and down from the mute or charging position. other than that the sound quality are awesome just wish they would have lasted me alot long especially for how expensive they are.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headset for gaming and music

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely love the A50s. First pair lasted me 4 years. Had to get a new pair after battery stopped charging. Will continue to support Astro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I’ve purchased. This headset is the best high end option out there. DO NOT UPDATE FIRMWARE! It will break the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but still loylts of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lighter than last model, more plastic but feel good, they sound amazing but mic had a lot of issuses and connection with my Xbox had issuse lots of times Xbox wouldn't register a headset so couldn't use the mic and the mic just randomly disconnects leaving you to unplug the base station to reset the device, great sound but definitely not worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriebd love these, especially when hes play cod and our screaming toddler in the background running around the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think I bought the brand not the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality headset however, it’s really annoying that before using them I have to unplug the base from my console. Before. Every. Use. They are updated. It happens with any of the USB’s unplug it into. It’s annoying. The battery life definitely is not as long as it says. After about 3-4 hours it’s almost drained completely.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset kinda confusing to get settings right other than that a good headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Werent my favorite

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They sounded great but issues with the charging dock bluetooth disconnecting mid match constantly battery life wasnt fantastic not was i expected out of 300 dollar headset

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience with our product. Please reach out to Astro support and the team will definitely see what best can be done.

  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headset. By far the best set of headphone I have owned and will definitely be recommending them to people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for the right gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly disappointed in the lack of help you find online in order to perfectly tune these on the Xbox Series X. For PC users, there are hundreds of videos but there are few videos to help Xbox users tune these to play games and hear footsteps. The lack of tutorials and help made me fail to find a nice balance between voice-chat and in-game audio. I'm not a tech expert so this was a huge drawback for me. I'm going to go with a simpler headset and wish for better luck. That being said, the audio you do hear in these sounds phenomenal. These are great for the person who knows how to perfectly tune the frequencies. I'm not that person so we are not a great fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many features included hard to name all the pros, by far the best one is Dolby digital access included. The only con is not being able to use them on my phone ASTRO please add IOS or Android phone connectivity. I can wear them all day,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and have worked great. The only complaint I have is that the paint started flaking off on my first pair right away.

    I would recommend this to a friend