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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5630 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,630 reviews
  • Rated 5 out of 5 stars

    Best Headphones for Xbox Series X!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these today for my Xbox Series X. All I can say is WOW. I had the Turtle Beach Stealth 700s and nothing but static. These are these best for the Series X. Awesome. Thank You Bestbuy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    As if 300$ isnt enough add another 50$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they sound great and feel very comfortable but for 300$ they should come wjth everything incuded for the newest console. (Ps5) even advertises that its compatible.. yeah when you buy the xtra 50$ HDMI adapter..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback! We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but the cushion at the top will not stay in place anymore and just falls out. I’ve seen multiple other people have this issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming A50 Gen 4 headset. We appreciate your understanding of the product's quality and its limitations. We'll continue to work on improving our product offerings to cater to diverse user preferences and needs.

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Way too expensive for the quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the headset I am very disappointed in the overall quality. At first I really enjoyed it, didnt sound as good as the Sennheiser's I tried ( not surprised) but much much more comfortable as I have a big head. Now where the main issues really began to have issues was mostly in the charging system and the base stand as a whole when it would constantly fail to update firmware. That issue solved, months passed not really caring to update as more came out, but now the headset started to fall apart. A screw backed out of the headphone so the ear piece fell off, whatever no issues, I have tamper proof torx heads to re attach it. But now, still less than a year of owning it, the top head cushion is popping out of the headset making it very annoying to wear and in convenient, for the price of this headset I expected a much better quality control

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Astro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item,but the cushion part falls off easy, you have to use a hairtie to keep it in place. Other than that good item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sounds great but broke on me after a few months...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it just started breaking down after a few months. Dock charging stopped working. Now the actual battery is dying. Won't hold a charge properly and will drop from like 25% to 0% seemingly without cause. oh and actually I had issues with the Dolby Atmos subscription for PC! It's supposed to just activate a license when you plug in the base station and install everything but it never did. ended up having to deal with Astro's support and they emailed me a Windows Store key to activate a Dolby Atmos subscription. like wtf? buy something else. i am really regretting telling my fiancee how much I liked these when I first got them which convinced her to get a pair a couple months after me. I am just waiting on hers to break now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good pair, I really recommend this product. I’m waiting to get the new model

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the Astro Gaming A50 Gen 4! We're glad you're enjoying your headset and looking forward to the next model. Your recommendation is appreciated!

  • Rated 2 out of 5 stars

    Great headset, awful base station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A50 headset is all around solid. I owned the original A50 wired headset from many years ago and this is as good as the original. However, my low start rating is due to the base station. It is just awful. You place the headphones into the base station and it feels like they should start charging. The magnets pull the headphones in and you can hear the pins connecting to the headphones. But they don’t start charging. You have to lift them up and set them down 10, 20, 30+ times before it starts to charge them. I’ve never had them start charging the first time I’ve put the headphones into the base station. What an awful experience for $300. I might look into swapping these out for a new pair since this base station actually seems like it is defective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Had 2 take these back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I down loaded the Dolby on xbox one x and it blew the sound off so I took them back and keeping my old Astro a50’s for the time being....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good shape!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best. It genuinely works so good. It has a charging station and it lights up when im playing at night. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset for gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A50’s are one of the most popular gaming headsets and for a reason. They do not disappoint from the moment you get them out the box, setting them up might by tricky for new gamers but a simple YouTube tutorial will instantly make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands the best headset on the market. The sounds, comfort and smart tech make it worth while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be a 5/5 but these things bring it to a 3/5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good high-quality headset only thing is if I’m going to be paying top dollar I don’t think it’s fair. You have to buy an HDMI adapter. Also the top cushion for your head always pops off

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Astro A50 Gen 4 headset. We appreciate you recognizing its high quality and overall positive experience. We understand your disappointment regarding the need to purchase an HDMI adapter separately, especially considering the premium price point. We'll take your feedback into consideration for future product offerings.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Astro a50s are nit worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but def not worth 300$ if u plan on using it for the series x dont get it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gamer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a last minute Christmas gift. I was so relieved at the price Best Buy listed it and that it was in stock. The recipient couldn't have been happier !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and good sound quality but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astros A50 are quality headsets but unfortunately they don’t seem to last very long for the price. This is my 3rd set in 4 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expected more for the price tag. For $330 they could really do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    astros

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are nice and work well a bit heavy bus confterble

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Okay but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Razer Barracuda headset instead, dont waste time buying and returning these. If your an Astro product fan, they're great honestly, but Razer is better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.