Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Prob not worth the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost too many audio setting and you can feel overwhelmed. I have friends with different headsets that hear sounds and footsteps way better than me. I get a lot of “dude you didn’t hear him behind you”
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on Astro A50 Gen 4 Wireless Gaming Headset! We appreciate you acknowledging the ease of connecting the MX Mechanical keyboard. We understand your point regarding audio settings. We're always looking for ways to improve audio clarity and provide a more intuitive user experience. Feel free to reach out to our support team if you have any questions about optimizing your Astro A50 settings for better footstep detail.
- Pros mentioned:Comfort, Sound quality
Amazing headset!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sounding headset!! Highly recommend!! Super comfy to wear for long gaming sessions!!
I would recommend this to a friend Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headsets I purchased in a long time from Best Buy
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your positive review of the Astro Gaming A50 Gen 4 headset! We're delighted to hear that it's one of the best headsets you've purchased from Best Buy. We appreciate your recommendation.
Best headset ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve own. Can’t wait for the Astros A50x to be in stock because I’m buying it instantly!
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your positive feedback on the A50 Gen 4 Wireless Gaming Headset! We're glad to hear that it's the best headset you've owned.
Expensive Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter waste of time and money. Headset recently decided to lock up with the power light on, couldn't turn on or off. Went through various fixes online, eventually got to reset the headset. Now it will not connect to the xbox at all. Have tried more resets, rebooted system, connected with the cord, tried everything but still will not connect. Manufacturer does not supply user manuals either. Hope you don't need to know anything about the product you just payed 300$ for! Avoid this headset at all costs.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing it would be better if I could replace the ear parts after a while
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Astro A50 Gen 4 headset. While we're glad you enjoy the headset, we understand the importance of replaceable ear cushions for maintaining comfort and hygiene. We'll share your feedback with our product development team to consider for future models.
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend it much because a year after buying them the battery began to fail
No, I would not recommend this to a friendBeyond mid headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is so mid it’s unbelievable. I used a pair of steelseries arctic 3 which is a fairly cheap headset and going to these I thought it was going to be a massive upgrade but sadly it was more of a downgrade. Base station doesn’t always connect so ur sitting there waiting 5-10 minutes for it to connect overall 0 out of 10 this model of the gen 4 is nearly 4 years old and it’s age shows especially on next gen. Either pick something else or wait for gen 5 the a50s badly need a refresh I will be returning.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Pricey yet worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve owned for gaming. I’ve personally used turtles, and Arctis; all wireless. Albeit expensive, I really like the ease of use for the Astros. Super simple to manage the headset settings and updates through the app on Xbox.
I would recommend this to a friend- Pros mentioned:Sound quality
Defective Headpiece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Head piece kept coming off and would not stay snapped in. But sound quality pretty good
I would recommend this to a friendBrand response from Logitech
Posted .We apologize for the defective headpiece on your Astro A50 Gen 4 headset. It's frustrating when a product doesn't function as expected, especially something as important as the headpiece. Your insights are valuable for us as we continuously strive to improve our offerings.
Yesssss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work amazing. I love the charging doc and the fact they they turn off and on varying head detection.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad you're enjoying the A50 Gen 4! The charging dock and auto on/off features are designed to enhance your gaming experience.
- Pros mentioned:Sound quality
Top piece breaks easily and not comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing but only after I purchased some 3rd party leather cushions for it. For something being 300, you would expect some extra ones to be provided and for it not to break so easily. The top part of it has this cushion piece that doesn’t stay in place and I found online that many people had the same issue. That’s the most important piece for comfortability because without that cushion, the top of your head will start hurting after maybe an hour of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback; we appreciate every form of feedback. We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.
ok but better when on sale
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice headset! Just wait for it to go on sale and it'll be a better buy imo.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro A50 Gen 4. We're glad you’re enjoying the headset and appreciate your thoughts on its value. Your input helps us continue to improve the overall experience for our users.
Not made to last for the money & poor software.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these just over two years, and the battery has failed. They won't charge, and are only usable when plugged in. Also, around a year ago, the headband insert started popping out nonstop, and has been an annoying nightmare since. Oh, and the desktop software from the Microsoft Store is glitchy, rendering these "bricked" multiple times from updates, requiring multiple hard resets to fix. Don't waste your hard earned money on these, and go with something else. The dock is the reason I bought them, but they simply are not worth it to die in 2 years time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you've experienced with our product. We understand that the battery failure, headband insert issue, and glitchy software have caused frustration. We strive to provide high-quality and reliable products, and we regret that your experience did not meet your expectations. We value your feedback and will forward it to the concerned team. Please reach out to our customer support team so that we can assist you with any further concerns or provide a resolution.
Good but there is a flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible. But it still is a good headset.
I would recommend this to a friendNo bad!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really god! but the software is very poor! i wish they could add more things
I would recommend this to a friendMeh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a huge astro fan since xbox 360 days. For the money I am actually disappointed in the sound and build quality. Quite heavy on the head after only about an hour of use I have to take them off. I wouldnt recommend for the price I paid. Sub 150 would be a better deal.
No, I would not recommend this to a friendbest headset for series x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro has been making headset for a long time. As a kid astro was the idea headset to get they are a little pricy but honestly it is worth the value. As well with the geek squad warranty it makes it worth it.
I would recommend this to a friendGREAT GAMING HEADSET!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews after reviews, this works amazing. It does take awhile to charge up the first time so take that into account before you get ready to start the Call of Duty session! Updated the headset and have had ZERO issues. Great Headset.
I would recommend this to a friendA solid purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great the only bad thing is the adapter you have to buy for ps5
I would recommend this to a friend