Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,638 reviews
  • Rated 5 out of 5 stars

    Best headset ever!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve own. Can’t wait for the Astros A50x to be in stock because I’m buying it instantly!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your positive feedback on the A50 Gen 4 Wireless Gaming Headset! We're glad to hear that it's the best headset you've owned.

  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the firmware update using the Astro command center if you want to maximize the value of this headset!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a huge astro fan since xbox 360 days. For the money I am actually disappointed in the sound and build quality. Quite heavy on the head after only about an hour of use I have to take them off. I wouldnt recommend for the price I paid. Sub 150 would be a better deal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hear good, make weird noises, and is not worth it! sorry

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A solid purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great the only bad thing is the adapter you have to buy for ps5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not made to last for the money & poor software.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these just over two years, and the battery has failed. They won't charge, and are only usable when plugged in. Also, around a year ago, the headband insert started popping out nonstop, and has been an annoying nightmare since. Oh, and the desktop software from the Microsoft Store is glitchy, rendering these "bricked" multiple times from updates, requiring multiple hard resets to fix. Don't waste your hard earned money on these, and go with something else. The dock is the reason I bought them, but they simply are not worth it to die in 2 years time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you've experienced with our product. We understand that the battery failure, headband insert issue, and glitchy software have caused frustration. We strive to provide high-quality and reliable products, and we regret that your experience did not meet your expectations. We value your feedback and will forward it to the concerned team. Please reach out to our customer support team so that we can assist you with any further concerns or provide a resolution.

  • Rated 5 out of 5 stars

    Ricka655

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Astro 50 Gen4 no problems still have Updated to the new Gen5 They fit a little better and the base is a little smaller take's up less space and putting the Astro in the Base is a lot easier Now supports Dolby Altos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STOP READING AND JUST BUY.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHEEESH..... WOW.... FROM WIRED TO THESE.... DONT THINK AND JUST BUY THESE... but don't forget to turn them off to charge like me...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Dollar, but Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are on the pricey side, but they are well worth the cost to a gamer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overpriced but worth every penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is an awesome piece of hardware for anyone who considers themselves a series and competitive gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing. I love the charging doc and the fact they they turn off and on varying head detection.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the A50 Gen 4! The charging dock and auto on/off features are designed to enhance your gaming experience.

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use headphones I’m good for playing with Xbox and PlayStation and it makes it easy to play online with other players on multiplayer games it doesn’t block out all the noise or you can always hear if somebody calls you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I purchased in a long time from Best Buy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Astro Gaming A50 Gen 4 headset! We're delighted to hear that it's one of the best headsets you've purchased from Best Buy. We appreciate your recommendation.

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it would be better if I could replace the ear parts after a while

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen 4 headset. While we're glad you enjoy the headset, we understand the importance of replaceable ear cushions for maintaining comfort and hygiene. We'll share your feedback with our product development team to consider for future models.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the purchase.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and sound peformance is there. However, volume control is odd but manageable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hassle

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset not great. This headset worked fine for the first free months that I had it. I game on an x box and noticed that I stopped being able to hear my party chat. I’ve went through several hard resets with the device and updated the firmware and Settings in the control center and Im still not able to hear the party chat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but…

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center piece on top sometimes pop off if stretched too far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pure Disappointment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first pair of Astros I have tried, and they are a massively overprice disappointment. The battery life of 18 hours was a negative but I figured the base makes it easy to keep them charged, I was wrong. When the PS5 is off, the base will not charge them, even though the USB's have constant power. I was not impressed with the sound quality at first and after some research, I found out that you need to connect the optical audio cable to you TV or they won't function properly, apparently USB audio isn't enough for these. They are bulky and my ears would get hot after 15-20 minutes, despite the ability to save three EQ presets they aren't worth even half the cost of $300.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the product. Your feedback is important to us, and we'll make sure to share it with the right team.
      Thank you for bringing this to our attention.

  • Rated 5 out of 5 stars

    Excellent product, good investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, condition, great investment. I bought some for my oldest son he loved them. So now his little brother wanted some as well and now he absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good Headset, as long as you don't have any issues

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset; long-range with decent enough microphone quality and excellent audio quality. But then, once every couple of months, for no reason, it refuses to turn off when on the base station. This slows the charging to a crawl and makes what charge you do see on the base station and on the Astro Command Center unreliable. My headset will go from 85% charge to %1% charge (yes, that's what it shows) instantly when it's like that. Sometimes it only lasts for a few hours or days; other times, it lasts for over a week. So while I think the headset itself is fine, the fact that the headset can randomly decide not to function properly means you should probably get something else.

    No, I would not recommend this to a friend