Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- |
- SKU:
- 6349969
Customer reviews
Rating 4.2 out of 5 stars with 5630 reviews
(5,630 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely overpriced. Sound did not warrant the price. Mic was decent.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
STOP READING AND JUST BUY.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SHEEESH..... WOW.... FROM WIRED TO THESE.... DONT THINK AND JUST BUY THESE... but don't forget to turn them off to charge like me...
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 4 out of 5 stars
A50 headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I had the older version and the charching base was very weak, but the newer version is so much better.
I would recommend this to a friendRated 2 out of 5 stars
Pure Disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first pair of Astros I have tried, and they are a massively overprice disappointment. The battery life of 18 hours was a negative but I figured the base makes it easy to keep them charged, I was wrong. When the PS5 is off, the base will not charge them, even though the USB's have constant power. I was not impressed with the sound quality at first and after some research, I found out that you need to connect the optical audio cable to you TV or they won't function properly, apparently USB audio isn't enough for these. They are bulky and my ears would get hot after 15-20 minutes, despite the ability to save three EQ presets they aren't worth even half the cost of $300.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about your experience with the product. Your feedback is important to us, and we'll make sure to share it with the right team.
Thank you for bringing this to our attention.
Rated 4 out of 5 stars
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get the firmware update using the Astro command center if you want to maximize the value of this headset!
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's it works great I'm very happy with it I would recommend it to just about anyone
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey! That's fantastic to hear you're so happy with the Astro A50 Gen 4 headset and would recommend it to others! It sounds like they're a great choice for clear communication and a positive gaming experience.
Rated 4 out of 5 stars
High Dollar, but Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are on the pricey side, but they are well worth the cost to a gamer.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Worth the purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort and sound peformance is there. However, volume control is odd but manageable.
I would recommend this to a friend Rated 5 out of 5 stars
Ricka655
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Astro 50 Gen4 no problems still have Updated to the new Gen5 They fit a little better and the base is a little smaller take's up less space and putting the Astro in the Base is a lot easier Now supports Dolby Altos
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 4 out of 5 stars
Amazing but…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Center piece on top sometimes pop off if stretched too far
I would recommend this to a friendRated 5 out of 5 stars
I love this Headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a thing I dislike about this item. I have two pairs… one for each console. Would always recommend!
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are use headphones I’m good for playing with Xbox and PlayStation and it makes it easy to play online with other players on multiplayer games it doesn’t block out all the noise or you can always hear if somebody calls you
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 4 out of 5 stars
overpriced but worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is an awesome piece of hardware for anyone who considers themselves a series and competitive gamer.
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever recommend, get these and be as happy as me
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear you're loving the Astro A50 Gen 4 headset! It's definitely a top-tier choice for audio enthusiasts. Enjoy the incredible sound experience!
Rated 5 out of 5 stars
Great set of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what it is, met my expectations, i do wish the dolby button had an on/off led
I would recommend this to a friendBrand response from Logitech
Posted .The Astro A50 sounds like a good fit! No LED indicator for Dolby on/off, but some models might have audio cues or software indicators. You can also try listening to tell the difference by ear.
Rated 5 out of 5 stars
Excellent product, good investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, condition, great investment. I bought some for my oldest son he loved them. So now his little brother wanted some as well and now he absolutely loves them.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendRated 3 out of 5 stars
Not worth the hassle
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset not great. This headset worked fine for the first free months that I had it. I game on an x box and noticed that I stopped being able to hear my party chat. I’ve went through several hard resets with the device and updated the firmware and Settings in the control center and Im still not able to hear the party chat.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Competitive Edge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Astro Headphones worked wonders, both for competitive and casual gameplay!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the awesome review! We're glad you enjoy your A50s! Any features you love the most? Your feedback helps us improve.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Good Headset, as long as you don't have any issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headset; long-range with decent enough microphone quality and excellent audio quality. But then, once every couple of months, for no reason, it refuses to turn off when on the base station. This slows the charging to a crawl and makes what charge you do see on the base station and on the Astro Command Center unreliable. My headset will go from 85% charge to %1% charge (yes, that's what it shows) instantly when it's like that. Sometimes it only lasts for a few hours or days; other times, it lasts for over a week. So while I think the headset itself is fine, the fact that the headset can randomly decide not to function properly means you should probably get something else.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not worth the cost falls apart poor design.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls apart. Supposedly has a head cushion that literally will not stay in the headset so it's pointless for what I paid for these things they should have been perfect but they're not so I would rate them as such. I would look for a different brand if I were to buy again these are not worth what they cost The turtle Beach headset I had before this was by far a better design never had any problems with it falling apart only reason I got a new ones is because of the age. Next time I'll just buy another set of turtle Beaches and not waste my money on something like this
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.