Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
A 50s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headsets in the market a bit of an issue when you try to update the firmware but overall great
I would recommend this to a friendTop notch headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great product. Very easy to set up. The sound clarity is great while hearing no outside noise.
I would recommend this to a friend
Good
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Pretty good if it gets stuck trying to connect just update ur on yoyre computer
I would recommend this to a friendHeadset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son in law for his birthday and loves it.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad the Astro A50 Gen 4 is a hit with your son-in-law! It's always nice to see a gift well-received.
Think again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love it, didn’t. Not sure if i got A bad one or what but the sound quality is no where near the A40’s. I bought Them for the wireless capability and expected the same quality of sound but was disappointed. I did End up returning but for what they’re meant for and the look is amazing. Just wish the sound quality was there.
No, I would not recommend this to a friendOkay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset doesn’t balance chat n game well and sometime hard to get it to charge properly on the base
No, I would not recommend this to a friendBest hands down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever used, Dolby Atmos on the headphones are amazing. Great immersion.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your fantastic feedback on the Astro A50 Gen 4! We're thrilled you're enjoying the immersive Dolby Atmos experience - it truly elevates your gaming audio. We appreciate you choosing us!
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Made gaming online even better and very ease to setup.
I would recommend this to a friend- Pros mentioned:Sound quality
Doesnt stay connected
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for $300+ and I would not recommend these. The sound is good but when you turn the xbox off they do not connect and wont charge. Every time i want to play rainbow six i have to unplug it and plug it back in just so it can connect is supper annoying. Right now im having problems where is not connecting at all and im looing for new headsets.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the connectivity and charging issues you're experiencing with the Astro A50 Gen 4 headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Headphobes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more options, and brand. In my opinion could use custom parts fir a better user experience.
I would recommend this to a friendVery satisfied
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset I love it to death, the only thing is it felt complicated to figure out
I would recommend this to a friendUPDATE FIRST !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up today , so can’t give a long term review yet BUT ! For those of us using next gen you have to update straight out the box using a PC/Mac . Or the volume will not be 100 percent , everything will be low .
I would recommend this to a friendThey are okay not worth for the price thoe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay I don’t like that after like 2 weeks a buzzing kinda static sounds keeps coming back don’t like it but it’s w.e prolly gonna switch them soon
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you've experienced with the Astro Gaming A50 Headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made for people with big heads. Only made for individuals with small heads. Definitely recommend for females or children. Just remember you need a PC or laptop to download the software update.
I would recommend this to a friendOverpriced
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. Headphones to play games, had to be something cheaper as good.
No, I would not recommend this to a friendBought this as a christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought as a christmas gift for her grandson. I will update later once he has a chance to use it.
I would recommend this to a friendBest gaming headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been using the A50 for about 8 years now. Totally worth it every single penny. Definetly would recommend it.
I would recommend this to a friendAmazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal headset! Upgrade from my old school turtle beaches!!
I would recommend this to a friendBrand response from Logitech
Posted .Hello! We hear you loud and clear! Thanks for the fantastic review of the A50 Gen 4. Sounds like a major upgrade from your Turtle Beaches – glad you're enjoying the Astro experience!
Works great love the audio and soun quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt dislike much about them, its kind of a hassle to buy the hdmi adapter when it should just come with it for the price
I would recommend this to a friendGreat headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this headset for over a year now and have had no issues. Very pleased
I would recommend this to a friendBrand response from Logitech
Posted .Great to hear that you're enjoying your Astro Gaming A50 Gen 4 Wireless Gaming Headset! As a leading brand in gaming peripherals, we're committed to providing exceptional audio experiences. We're glad to know that our A50 Gen 4 has met your expectations.